Serenova’s CTO to Discuss the Cloud Evolution at the Call Center Week Conference
LiveOps Cloud Platform | June 28, 2016
The rapid adoption of cloud technology is shifting the mindset of how contact center and IT leaders procure and deploy software. However, even with the distinct advantages of moving to the cloud, the market is so filled with hype and misunderstanding, it is difficult to decipher between what is myth and what is reality. To help companies break down some of the misperceptions about utilizing the cloud for contact centers, Serenova���s CTO and Senior Vice President of Engineering, Jeff Thompson, is hosting a roundtable discussion at Call Center Week Conference + Expo this week in Las Vegas at the Mirage.