Vlocity and Salesforce Deliver Industry Cloud Apps to Telecoms
Vlocity - The Industry Cloud Company | May 04, 2016
Dan Ford, Vlocity GM of Communications and Media, explains to Joseph Tsidulko of CRN how Salesforce and its partner ecosystem are penetrating the media and communications market by building and providing customized, cloud-based CRM applications specifically made for telecoms. He says that delivering a more agile, omnichannel digital experience to customers and ditching old legacy CRM systems are essential for remaining competitive.