Cloud Migration or Modernization: Which is the Best?

Sayantani Bhattacharya | October 14, 2021 | 267 views

Cloud Migration or Modernization
The enormous growth of modern technology and its rapid adoption worldwide has driven enterprises to dedicate their efforts to upgrade the business platform. Implementing a cloud or “cloud-first” initiative is one such step actualized by several small, mid, and large enterprises globally to stay competitive in the market. As a result, CIOs and CTOs across the globe are considering cloud migration and modernization as practical strategies to achieve respective business goals. However, there are other factors too to consider that drive enterprises to initiate cloud migration. A survey conducted by Deloitte reveals that out of more than 500 IT executives, 58 percent of respondents rank security as one of the primary concerns.

“With this rush to get everything on the cloud, all teams need to perform judicious due diligence for the critical company upgrades to ensure the shift to future-ready systems.” 

-Ben Haynes, CEO at Monospace Inc and Project Lead at Directus (Interview with Media 7)

This article examines the key factors that propel cloud migration and modernization worldwide. Further, it also explains some enterprise instances, which you can refer to while understanding why the “cloud-first” strategy is crucial for the business to outgrow. However, before we delve into the primary drivers for adopting the cloud through migration or modernization, let us quickly look into the basics of both methods.


Migration Vs. Modernization: The Elementary Decisive Factors


Gartner projects that by 2022 the market size and growth of the cloud services industry will reach almost three times the growth of the overall IT industry. This growth is mainly driven by the urge for cloud adoption and tapping new technology to fortify business growth.
Cloud migration is the method to transfer the workloads, data, and other applications from an on-premise server to the cloud server. Some organizations also rely on the "lift and shift" method of migration. It allows the movement of specific workloads and applications to the cloud server to utilize the privilege of cloud features like automatic scaling, higher efficiency, and agile performance, security, storage, fast computation, and networking. On the other hand, modernization is the method of enhancing or changing the platform, architecture, and features of the existing applications to meet the business requirements. It simply means revamping your applications and making them cloud-native. As a result, your modernized applications get complete support of the cloud architecture. However, before choosing the cloud adoption models, you should analyze the scope to avoid any pitfalls associated with both.

Migration and cloud application modernization are effective in their ways. They are the different routes to achieve the same destination. Yet, most enterprises could not figure out the ideal choice for their business. So, what are the primary decision drivers to consider selecting a cloud environment?

Here are some of the fundamental factors that influence enterprises to implement cloud migration or modernization to achieve a rapid transformation journey.

 
Implementing a New Cloud Environment


"Moving to the cloud" or "cloud-first" initiative is one of the vital necessities in today’s market to stay ahead of the competition because organizations demand quick results to qualify the race. As a result, to obtain a faster business result, enterprises need an agile platform that provides data-driven insights to make informed decisions without any hindrance. Harvard Business Review Analytic Services report on the State of Cloud-Driven Transformation says that 83% of survey respondents emphasize the importance of cloud to boost their organizations’ future strategy and growth. Whereas, 69% say that, within two years, more than 60% of their organizations’ infrastructure and applications will be hosted in the cloud. If your company plans to adopt a ‘cloud-first’ strategy, then complete cloud application migration is the ideal option.


Scaling up From Legacy Infrastructure


Most enterprises agree that the traditional legacy infrastructure has reservations to meet the spiked business demand. It is rigid and can’t accommodate the changes as and when expected. As a result, you can opt for data modernization or cloud migration to make your data effective. According to Cybercrime Magazine, the data stored in the cloud servers will exceed 100 zettabytes (1 zettabyte=1 billion terabytes) by 2025.


Automating Processes to Save Time


Ever since cloud technology has grabbed the market, enterprises have been keen to fast-track their operations in the interest of time. But the traditional ecosystem has been a hindrance to achieving quick and efficient transactions. As a result, the urgency to adopt cloud arises, which allows enterprises to automate their processes. Further, automated processes maintain the timeline and help to meet the business demand. For example, if you emphasize a section of your business process to be automated, you can go with a lift-and-shift mechanism and cloud app modernization as and when required. Otherwise, you can migrate the entire datacenter to the cloud server to make your entire ecosystem cloud-native.


Data Center Upgradations and Reduction in Capital Cost


Enterprises are aware of the difficulties in accessing data center facilities. It has an expensive set-up, and the upgrades are equally costly. If your data center license upgrades are anytime around the corner, it is high time to plan your organizational movement to the cloud. You can apply a lift-and-shift cloud migration strategy where you can move faster to the cloud. It will help you elevate your ecosystem and make it responsive. Additionally, it will cut down the expenses on regular maintenance and updates.


Improved Security, Efficiency, and Quick Computation


The legacy infrastructure faces challenges in terms of security, proficiency, and promptness during any computation. As a result, your entire network security can be at stake. Additionally, rigidity and sluggish operations might affect your business goals. A "cloud-first" initiative is a primary requisite to avoid such hindrances. To stay at a competitive edge, enterprises demand faster business outcomes. As a result, they require quick access to data for insightful decisions, efficient business processees that can run without interruption.

Should You Select Migration, Modernization, or both?


To implement cloud technology in your business environment, you need to review its current landscape and how it supports the cloud infrastructure. Along with the type of cloud migration, you should also consider business objectives and use cases when reviewing and updating your environment.

Here are some examples of how the leading enterprises planned their shift to the cloud. These instances will help you to resonate and make a fair choice about the cloud adoption strategy.


How Capital One Used AWS to Migrate their Data Centres?


Capital One is one of the largest banking and financial services organizations in the US. It helps the customers get intelligent banking services. Capital One has successfully migrated from Data Centers to AWS and has become the first US Bank to completely implement a "cloud-first" strategy.

With the growing demand from banking customers to deliver tailored experiences in real-time, Capital One realized they would need a robust customer engagement platform. To accomplish it, they needed a modern technology stack using the power of big data and machine learning. The leaders understood that moving their entire infrastructure from the data center to the cloud was the only way to accomplish it.  Capital One leveraged AWS as their cloud service provider to focus on delivering customer-centric innovation without worrying about infrastructure management.

“We have successfully withdrawn all of our data centers and implemented all-out data on AWS. We can manage data efficiently at a larger scale and utilize the power of machine learning to deliver improved customer experiences. With AWS, our technology teams are free to focus on their core competency that is creating amazing software and delivering innovation to our customers."

- Rob Alexander, Chief Information Officer, Capital One.


How Bank of New Zealand Modernized their Internal Applications Using Microsoft Azure?


Bank of New Zealand (BNZ) aims to equip its customers with quick financial services. As per their aim, BNZ needed a quick response mechanism to ensure the customers get the services instantaneously.BNZ was using several traditional software at their branches and back-office, with the help of human-intervened .NET applications, running on an aging platform of Windows 2008 software. BNZ wanted to shift this legacy on-premise service to the Microsoft Azure cloud platform to scale its technological capabilities. In addition, the bank wanted to upgrade its customer service application in terms of rapidity, security, reliability, back-up, disaster recovery, and cost-efficiency. As a result, it leveraged the cloud app modernization technique. Additionally, BNZ could also consolidate different tools and platforms for documentation using the cloud platform. As a result, it helped in saving time and effort.

“By leveraging present workload, we could establish the infrastructure for another project seamlessly. Earlier, setting up and configuring an infrastructure would take two to four weeks for a complete software development life cycle.”

- Yogesh Shetty, Azure Team Lead, BNZ.


How Twitter Leveraged GCP to Migrate and Modernize their Platform?


Twitter is a social platform that serves billions of ad engagement events. It aimed to have an ad engagement analytics platform to enable its advertisers to measure user management to monitor ad campaign efficiency. With analytics tools, APIs, and dashboards, the platform is supposed to collect and compute massive data spontaneously in real-time.

Initially, Twitter has developed vital data transformation infrastructures to deal with the traffic of its growing user base across the world. The early deployments for those infrastructures were running on their own data centers. However, with Twitters' ever-increasing user engagement workloads, its data center started to reach its limitations to cope with the scale. Further, the traditional system was expensive and couldn’t support massive data inflow. So, to accommodate the estimated rise in user management, Twitter chose to elevate its ad analytics platform to the flexible and scalable Google Cloud.The complete transition to Google Cloud has been advantageous for Twitter. Its IT team became more agile because they could easily configure the platform and build new features faster. As a result, Twitters' ad analytics platform has come up to be immensely reliable and accurate.


Final Thoughts


Cloud adoption strategy is entirely based on your business goal. If your business demands a new cloud platfrom, you can opt for cloud migration. Otherwise, if you only wish to upgrade a section of your workload, applications, and platform to make it cloud-ready, modernization is your tactic. You could also opt for a "Modernization after Migration" model to get the best of both. These solutions help to upgrade your on-premise infrastructure faster and then continuously modernize your workloads on the cloud.


Frequently Asked Questions

What is Cloud Migration and Modernization?

Cloud migration is the process of totally moving from an on-premise server to a cloud server. Further, the “lift and shift” method of migration allows the movement of particular workloads and applications to the cloud server. At the same time, modernization is upgrading the traditional applications and platforms and making them cloud-native.

What are the Cloud Migration Strategies?

A cloud migration strategy is an approach to move the data and applications of an enterprise from its on-premises infrastructure to the cloud. It is implemented based on the priority and requirements of the business.

What is application modernization in the cloud?

Application modernization is the method of upgrading the platform and features of the existing legacy applications. The benefits of application modernization are to improve the scalability and performance of the data center to meet business requirements.
 

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The model is designed around factors such as a market's level of technical maturity, vertical focus, digitalization needs and business demands, with an aim to boost partners' income and strengthen their technical expertise. Alibaba Cloud ecosystem partners including resellers, technology partners (ISV, SaaS and SI), service and consulting partners can benefit from the program. "Partners have always been a key focus for Alibaba Cloud, and we are committed to providing them with strong support for our ongoing co-creation and value-add – both technologically and commercially to further empower our joined customers, Our revamped partner strategy prioritizes our partners' growth. By continuing to support our partners' business expansion, we can build an inclusive ecosystem benefiting partners and customers." Selina Yuan, Alibaba Cloud Intelligence International President To address complications with partners' international business operations, Alibaba Cloud has also upgraded its collaboration model with its ISV partners, with a focus on enhancing industry collaboration, standardizing go-to-market process, and accelerating technical solution integration to increase efficiency. Looking ahead, Alibaba Cloud hopes to recruit more financial services, retail, internet and manufacturing ISVs to co-develop products and support customer innovation. Alibaba Cloud currently works with about 11,000 partners worldwide, including Salesforce, VMware, Fortinet, IBM and Neo4j. Empowering customers with comprehensive support In order to provide all-round cloud-based solutions and services to all customers, Alibaba Cloud also launched a "Global Delivery and Service Program" to enhance the cloud adoption process for customers. Under the program, it has unveiled three Customer Service Centers in Kuala Lumpur (Malaysia), Porto (Portugal), and Mexico City (Mexico), to support customers in their cloud adoption journey, providing timely and regionalized cloud migration and consulting services. In addition to the Customer Service Centers, Alibaba Cloud has set up three Service Delivery Centers in Kuala Lumpur (Malaysia), Dubai (United Arab Emirates) and Hong Kong (Greater China), to provide extra technology support to its regional offices and customer project delivery in Asia Pacific and the Middle East, Europe and Africa. Fueling new innovations with reliable infrastructure During the summit, Alibaba Cloud has inked nearly 30 agreements to help customers and partners accelerate their digital innovation capabilities with leading cloud computing technologies. In collaboration with JP Games, Japan's leading game development studio, Alibaba Cloud has unveiled a set of new services to create virtual spaces and realistic avatars for global customers venturing into the metaverse. Together with MetaverseXR, Thailand's leading metaverse company, Alibaba Cloud rolled out a comprehensive suite of metaverse solutions for the Thai market in order to fulfill growing local demand for embarking on a Web 3.0 journey. Alibaba Cloud also teamed up with UMG Group in Myanmar, to power the country's digital transformation – especially in traditional industries. With BeLive and VisionTech from Singapore, Alibaba Cloud is expanding its regional outreach in the media and Fintech verticals. Alibaba Cloud is collaborating with OnFinality, a leading New Zealand-based blockchain infrastructure provider, to offer robust cloud-computing capability and a strong global network for Web 3.0 developers looking to scale globally. More than 300 Alibaba Cloud customers and partners around the globe are attending the summit, including Accenture, Tiger Brokers, DANA, Thai Data, and Lala station. About Alibaba Cloud Established in 2009, Alibaba Cloud (www.alibabacloud.com) is the digital technology and intelligence backbone of Alibaba Group. It offers a complete suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics, a machine learning platform and IoT services. Alibaba maintained its position as the third leading public cloud IaaS service provider globally since 2018, according to IDC. Alibaba is the world's third leading and Asia Pacific's leading IaaS provider by revenue in U.S. dollars since 2018, according to Gartner.

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CLOUD APP MANAGEMENT

Niveus Solutions Partners with HashiCorp to Drive Automation in the Cloud

Niveus Solutions | July 19, 2022

Niveus Solutions, a fast-growing cloud engineering services organisation headquartered in Karnataka, India, has joined the HashiCorp Partner Network to drive automation adoption. HashiCorp, a leader in multi-cloud infrastructure automation software, has partnered with Niveus to deliver HashiCorp’s products, beginning with Terraform Enterprise, to its customers. Overcoming critical challenges on the cloud such as idle resources and overprovisioning has become a major need among businesses across industries. With HashiCorp Terraform Cloud, teams can optimise multi-cloud environments with automation for better resource provisioning and minimised cloud waste. Niveus and HashiCorp will enable customers to thrive in the ever-evolving landscape of the cloud ecosystem. “Our partnership with HashiCorp is helping us deliver new service and product lines. In fact, our first foray into launching our own platform, namely Lander - an automated GCP landing zone - has been built on top of HashiCorp Terraform. We see HashiCorp as a critical partner and essential to the global cloud ecosystem,” -Suyog Shetty, CEO, Niveus Solutions. 57% of respondents to our 2021 State of Cloud Strategy Survey said there is a multi-cloud skills shortage, making our partnership with System Integration partners like Niveus Solutions critical to joint customer success,said Rhody Hill, Senior Director, Partners, APJ. As part of the shift to the cloud, organisations of all sizes, from well-known brands to ambitious start-ups, rely on HashiCorp’s products to provision, secure, connect, and run their business-critical applications so they can deliver essential services, communications tools, and entertainment platforms worldwide. Niveus Solutions, a Premier and Breakthrough Partner for Google Cloud in the Asia Pacific region, has been driving digital transformation programs for some of the largest conglomerates and industry leaders across sectors, such as BFSI, Manufacturing, Automotive, Healthcare, Retail, and Digital Natives in APAC. About Niveus Solutions Niveus Solutions Pvt. Ltd. is a cloud-born engineering services organization founded in 2013. Niveus progressed rapidly over the years with the company making a strategic decision in 2019 to exclusively partner with Google Cloud India and scaling up to be its ‘Premier’ partner in less than 2 years and winning the ‘Breakthrough Partner of the Year – Asia Pacific’ award for 2020. Niveus leverages cloud technologies to help enterprises with cloud consulting, app modernization, infrastructure modernization, data modernization, platform migration, cloud-native application development, cloud security, and managed services. The organization empowers enterprises with the ability to harness the power of cloud services and build resilient infrastructures that scale. Niveus counts industry leaders in BFSI, Automotive, Media & Entertainment, Manufacturing, Retail, PSUs, and Digital Natives among its fast growing clientele. The company operates from multiple cities in India and Singapore.

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CLOUD APP MANAGEMENT

TetraScience Launches Revolutionary Scientific Data Cloud, Unlocking Innovation and Value Throughout R&D, Manufacturing, and Quality Control

TetraScience | July 22, 2022

In response to overwhelming customer demand, TetraScience announced today the evolution of its industry leading data cloud to include manufacturing and quality control (QC) data as it seeks to relentlessly replatform and reengineer the world's scientific data in its cloud to radically accelerate and improve scientific outcomes. The Tetra Scientific Data Cloud™, already deployed in 10 of the top 20 pharma companies, helps customers solve previously intractable scientific data problems at scale. BioPharma organizations have attempted to unlock the full value of their scientific data for decades in order to decrease time-to-market, glean scientific insights, and gain operational efficiencies. However, legacy systems, manual processes, incomplete cloud solutions, proprietary data formats, have contributed to inflexible point-to-point integrations to thousands of primary sources and millions of data silos. Having both upstream Research and Development (R&D) and downstream manufacturing and QC data available in the Scientific Data Cloud will yield long sought-after breakthroughs including new process development efficiencies, analytical control strategy, technology transfer acceleration, and reduction of manufacturing risk. The Tetra Scientific Data Cloud systematically solves these problems across the BioPharma ecosystem, accelerating drug delivery while improving quality controls and data integrity. It comprises productized API-based integrations from the Tetra Partner Network, the open, cloud-native Tetra Data Platform which re-engineers raw or primary data into FAIR, harmonized "Tetra Data (™)," and use case-based Scientific Applications enriched by Tetra Data and the Tetra Partner Network. The Tetra Data Platform runs natively on Amazon Web Services (AWS) and is available as a SaaS solution in AWS Marketplace. These new classes of scientific applications, built on the Tetra Data Platform in conjunction with Tetra Partners, reduce time-to-value by addressing the challenges of specific scientific lab operations and workflows. Examples include data flow automation in high throughput screening and batch release and stability testing. In addition, for customer use cases in manufacturing and quality control , Tetra GxP ensures the capture of data provenance through a comprehensive audit trail, disaster recovery, control matrices, and software hazard analysis. In addition to its unparalleled cloud capabilities and deep scientific data knowledge, TetraScience's market position as the "Switzerland of Scientific Data" – namely, not seeking to compete with our instrument manufacturer, ELN, and informatics partners - uniquely engenders trust among all industry and adds value to their core offerings. With the world's scientific data trapped in millions of data silos, it's essential that TetraScience remains open and agnostic to data sources and endpoints and focused on one goal - maximizing the value of the data for all relevant stakeholders. "By engineering and automating data flow in late stage biopharma labs, Tetrascience and our Tetra Network Partners have already transformed how safer, better products can be manufactured more efficiently. In fact, meaningful decisions are already being made using Tetra Data-powered data science in QA/QC labs across the globe. Increasingly, Tetra Data (™) is now being requested for reactors, bioanalyzers and other manufacturing equipment for the game-changing therapies of tomorrow," said Spin Wang, TetraScience CTO. "As CRISPR advances our mission to develop transformative gene-based medicines for serious human diseases, it's critical that our advanced analytics are able to leverage as much scientific data as possible coming from a wide range of instruments and informatics systems., TetraScience has brought us value in this area already, and we're very pleased to see the company further evolve their capabilities to better support an expanded set of use cases in QA and manufacturing via the Scientific Data Cloud." Julian Fowler, VP, Head of Information Technology at CRISPR Therapeutics "The Tetra Scientific Data Cloud is a one-of-a-kind, purpose-built industry data cloud optimized to accelerate and improve scientific outcomes. We're closely collaborating with the world's most innovative BioPharma companies, scientific vendors, leading technology companies – such as AWS, and top global systems integrators – such as Deloitte, to fundamentally transform customer outcomes," said Patrick Grady, TetraScience Chairman and CEO. "TetraScience's cloud-native platform, built on AWS, coupled with its partner network and deep scientific knowledge, allows it to securely and compliantly assemble and engineer some of the world's largest scientific data sets," said Lita Sands, Worldwide Life Sciences Strategic Solutions Leader at Amazon Web Services (AWS). TetraScience's data engineering and harmonization at enterprise scale delivers the underlying data that enables advanced analytics and new artificial intelligence-based capabilities. This leads to accelerated and improved outcomes including increased business agility, reduced costs, improved productivity, and faster time-to-market." "We've seen first-hand the pains and challenges biopharmas experience around fragmented, siloed scientific data trapped in legacy systems," said Laks Pernenkil, Principal, Life Sciences at Deloitte. "Digital innovation in the life sciences space is at an inflection point, and what TetraScience is doing to help organizations leverage the full value of scientific data will play an important role in transforming the value stream across drug discovery and development, QA, manufacturing, and supply chain." About TetraScience TetraScience is the Scientific Data Cloud company with a mission to accelerate scientific discovery and improve and extend human life. The Scientific Data Cloud is the only open, cloud-native platform purpose-built for science that connects lab instruments, informatics software, and data apps across the biopharma value chain and delivers the foundation of harmonized, actionable scientific data necessary to transform raw data into accelerated and improved scientific outcomes. Through the Tetra Partner Network, market-leading vendors access the power of our cloud to help customers maximize the value of their data.

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CLOUD STORAGE

Alibaba Cloud Unveils Strategic Roadmap for International Business

Alibaba Cloud | September 23, 2022

Alibaba Cloud, the digital technology and intelligence backbone of Alibaba Group, has announced its latest international strategic roadmap at the 2022 Alibaba Cloud Summit. During the three-day summit, the trusted cloud provider has revealed new products to support technology innovation among enterprises, an investment of USD1 billion for a global partner ecosystem upgrade, and enhanced customer services to provide comprehensive support throughout a customer's digitalization journey. Technology innovation to power rapidly increasing cloud consumption With more enterprises moving to the cloud and an increase in demand for cloud services in a hybrid environment, Alibaba Cloud has made available globally a series of its proven infrastructure products, a multi-model cloud-native database and distributed cloud services. This range of new products aims to provide enterprise customers with a wider scope of cloud services covering network, storage and compute. Cloud Enterprise Network (CEN) 2.0, the newly available network services, provides global intelligent networking to support enterprises' global expansion. CEN 2.0 supports ultra-large-scale networking capabilities with higher availability, lower latency, enhanced security capability and greater flexibility in pricing options for enterprises, compared to the previous version. Alibaba Cloud has also unveiled a storage product called ESSD Auto PL, which provides block storage services and supports automatic scaling within seconds to allow businesses to handle sudden traffic surges. As the world's leading elastic block storage product with auto-scaling function, it offers up to one million IOPS (input/output operations per second), significantly higher than the industry average. Lindorm, the cloud-native multi-model database developed by Alibaba Cloud, successfully supported Alibaba Group's 11.11, the world's largest shopping festival, last year. Designed for fusion-processing requirements for wide tables, time series, space-time and various unstructured data, Lindorm has also been supporting customers in various industries in China – including automotive, finance and manufacturing – thanks to its high availability and low storage cost. Alibaba Cloud also introduced ACK One (Alibaba Cloud Distributed Cloud Container Platform), a multi-region and multi-cluster container management platform to provide a consistent management, delivery and operation experience for enterprises. It allows users to implement container cluster management, resource scheduling, data disaster recovery and application delivery through a unified platform, whether in a public cloud, private cloud or on-premise environment. ACK One is the latest addition to ACK Anywhere, Alibaba Cloud Container Service for Kubernetes. Earlier this year, among the eight significant industry players evaluated, Alibaba Cloud was named a "Leader" in The Forrester Wave™ Public Cloud Container Platforms Q1 2022 for the first time. Lastly, to support enterprises' need for hybrid cloud, CloudBox integrates Alibaba Cloud's public cloud infrastructure technologies such as compute, storage and network to provide enterprises with fully managed cloud services for deployment close to customers' business premises. CloudBox delivers a consistent experience as Alibaba Cloud's public cloud, while meeting enterprises' demand for on-premise data processing and low latency compute. CloudBox is designed for multinational companies with business operations in China. Alibaba Cloud has been strengthening its capabilities in computing, storage, network and security. For example, its recently unveiled Cloud Infrastructure Processing Unit (CIPU), a dedicated processing unit designed for its Apsara Cloud operating system, can reduce network latency to as low as five microseconds and improve computing power performance in data-intensive AI and data analytics scenarios by as much as 30%. Prioritizing partner benefits to build inclusive technology ecosystem With its revamped ecosystem strategy, Alibaba Cloud has announced that it is committed to investing USD1 billion to support partners' technology innovation and their market expansion with Alibaba Cloud in the coming three fiscal years. This investment consists of both financial and non-financial incentives, such as funding, rebates and go-to-market initiatives. To accelerate partners' growth, Alibaba Cloud also launched a "Regional Accelerator" program to provide partners operating in different markets with a localized business collaboration model. The model is designed around factors such as a market's level of technical maturity, vertical focus, digitalization needs and business demands, with an aim to boost partners' income and strengthen their technical expertise. Alibaba Cloud ecosystem partners including resellers, technology partners (ISV, SaaS and SI), service and consulting partners can benefit from the program. "Partners have always been a key focus for Alibaba Cloud, and we are committed to providing them with strong support for our ongoing co-creation and value-add – both technologically and commercially to further empower our joined customers, Our revamped partner strategy prioritizes our partners' growth. By continuing to support our partners' business expansion, we can build an inclusive ecosystem benefiting partners and customers." Selina Yuan, Alibaba Cloud Intelligence International President To address complications with partners' international business operations, Alibaba Cloud has also upgraded its collaboration model with its ISV partners, with a focus on enhancing industry collaboration, standardizing go-to-market process, and accelerating technical solution integration to increase efficiency. Looking ahead, Alibaba Cloud hopes to recruit more financial services, retail, internet and manufacturing ISVs to co-develop products and support customer innovation. Alibaba Cloud currently works with about 11,000 partners worldwide, including Salesforce, VMware, Fortinet, IBM and Neo4j. Empowering customers with comprehensive support In order to provide all-round cloud-based solutions and services to all customers, Alibaba Cloud also launched a "Global Delivery and Service Program" to enhance the cloud adoption process for customers. Under the program, it has unveiled three Customer Service Centers in Kuala Lumpur (Malaysia), Porto (Portugal), and Mexico City (Mexico), to support customers in their cloud adoption journey, providing timely and regionalized cloud migration and consulting services. In addition to the Customer Service Centers, Alibaba Cloud has set up three Service Delivery Centers in Kuala Lumpur (Malaysia), Dubai (United Arab Emirates) and Hong Kong (Greater China), to provide extra technology support to its regional offices and customer project delivery in Asia Pacific and the Middle East, Europe and Africa. Fueling new innovations with reliable infrastructure During the summit, Alibaba Cloud has inked nearly 30 agreements to help customers and partners accelerate their digital innovation capabilities with leading cloud computing technologies. In collaboration with JP Games, Japan's leading game development studio, Alibaba Cloud has unveiled a set of new services to create virtual spaces and realistic avatars for global customers venturing into the metaverse. Together with MetaverseXR, Thailand's leading metaverse company, Alibaba Cloud rolled out a comprehensive suite of metaverse solutions for the Thai market in order to fulfill growing local demand for embarking on a Web 3.0 journey. Alibaba Cloud also teamed up with UMG Group in Myanmar, to power the country's digital transformation – especially in traditional industries. With BeLive and VisionTech from Singapore, Alibaba Cloud is expanding its regional outreach in the media and Fintech verticals. Alibaba Cloud is collaborating with OnFinality, a leading New Zealand-based blockchain infrastructure provider, to offer robust cloud-computing capability and a strong global network for Web 3.0 developers looking to scale globally. More than 300 Alibaba Cloud customers and partners around the globe are attending the summit, including Accenture, Tiger Brokers, DANA, Thai Data, and Lala station. About Alibaba Cloud Established in 2009, Alibaba Cloud (www.alibabacloud.com) is the digital technology and intelligence backbone of Alibaba Group. It offers a complete suite of cloud services to customers worldwide, including elastic computing, database, storage, network virtualization services, large-scale computing, security, management and application services, big data analytics, a machine learning platform and IoT services. Alibaba maintained its position as the third leading public cloud IaaS service provider globally since 2018, according to IDC. Alibaba is the world's third leading and Asia Pacific's leading IaaS provider by revenue in U.S. dollars since 2018, according to Gartner.

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