Effects of Integrating Machine Learning in Cloud Computing

Sayantani Bhattacharya | September 29, 2021 | 252 views

Machine Learning in Cloud Computing
Nowadays, most businesses across the globe are leveraging cloud technology and its advanced natives, such as machine learning and artificial intelligence (AI), to pave their path towards success. As per Analytics Insight, Machine Learning would record revenue of US$80.3 billion by the year 2023, with a CAGR of 33.6% from 2020. This article, explains the effects of integrating machine learning in cloud computing and how it helps make future-proof decisions, create innovative solutions, and drive organizational success.

Machine Learning (ML) is one of the subgroups of artificial intelligence. It helps infer effective business decisions to attain digital presence in the market by providing valuable insights from disparate organizational data.

“AI works effectively because extremely high volumes of high-quality data drive it. So, identifying and collecting data, and making that data meaningful, is an integral step in the machine learning process.”

Jaime Punishill, CMO at Lionbridge said during an interview with Media 7.


Importance of Merging Machine Learning in the Cloud and Some of the Enterprise Case Studies

Machine Learning utilizes the resources of the cloud to optimize the industrial sectors. On the other hand, cloud computing provides scalable and cost-effective resources to leverage a considerable amount of data for processing to run ML-enabled systems efficiently. As a result, combining machine learning with cloud helps to optimize the capacity of both.

Let us quickly run through some of the stimulating effects of merging machine learning in cloud computing.

Detect and Protect Business Ecosystem

According to the IDG Survey, almost 80% of IT security leaders believe their organizations are susceptible to cyberattacks despite augmented investments made on IT security to accommodate the advanced distributed IT framework. Today, most business leaders are aware of security threats because of various cloud-native and web-based modern applications. In addition, by merging machine learning in cloud computing, companies are developing intelligent security applications to protect organizational data from vulnerable malpractices.


How an Advanced Approach by McAfee Endpoint Security 10.5 Helped a Leading Insurance Company Safeguard its Sensitive Data?
 

For an insurance company, securing their customers’ sensitive personal data without compromising customers’ experience is imperative. And there lies the primary challenge of any IT security measure, where the traditional silos approach doesn’t work anymore. In this case, you need robust and automated solutions powered by advanced technologies, such as machine learning. Eventually, to solve this, McAfee deployed McAfee Endpoint Security version 10.5, and as a result, the company’s IT help desk started receiving 80% lesser tickets. In addition, the insurance company is now enabled with cloud-based Real Protect machine learning behavioral analysis technology that helps enhance overall security capabilities and stand against the rising risk of security breaches.

Cloud-Based Cognitive Technology

Integration of machine learning in cloud computing makes cloud data the source of ML algorithms for cloud-enabled businesses. ML algorithms utilize the cloud data and modify the cloud archetype to cognitive computing. Cognitive computing technology is one of the emerging trends. Businesses are inclined to deploy cloud-based cognitive technology because it helps to grow their revenue, enhance operational efficiencies, and cater to real-time use cases in a cost-efficient manner.


How Does IBM’s Watson Help Banking and Financial Sectors?
 

IBM’s Watson is one of the ideal examples of cognitive computing. Assisting the banking and financial sector, IBM’s Watson is a question-answering system, which receives unstructured data in the form of questions and provides humanized answers. Furthermore, Watson can differentiate its limits and route it to respective resources whenever human intervention is required. For example, IBM Watson has helped the Royal Bank of Scotland develop an intelligent assistant proficient in handling 5000 queries in a single day.

Predictive Analytics

Predictive analytics uses predictive models that are typically machine learning algorithms helping to make accurate predictions of your business outcomes. Playing a crucial role in cloud computing helps to optimize cloud infrastructure, take proactive measures to envisage downtime or infrastructure performance issues. Further, predictive analytics play an intrinsic role in merging the structured and unstructured data from diverse and distributed networks in multifaceted cloud environments.


How WNS Helped a Globally Acclaimed Hotel Chain to Retain its Timeshare Members by Leveraging Predictive Analytics?
 

For hotels, it is crucial to retain their timeshare members. However, experiencing a high attrition rate among its timeshare members, followed by nonrenewal or membership cancellation, started denting the hotel chain's reputation.

WNS recommended an approach based on the principles of the predictive analytics approach for a better understanding of the behavior of the members. They created complete member profiles based on demographics, duration of membership, and transactional patterns. Implementing statistical analysis to generate probable attrition scores for every member helped to divide members into high, medium, and low attrition groups. Further, identifying the attrition drivers by deploying a logistic regression model was also a part of this exercise. All these drivers helped to predict the members' behaviors in the future.

As a result, the insights empowered the hotel chain to employ marketing campaigns targeted towards the specific audience with special promotional offers to arrest the attrition of their timeshare members.

Internet of Things (IoT)

Internet of Things is described as a network through which multiple devices (read 'Things') are interconnected via the internet. IoT is adapted by technology experts worldwide. Various industrial sectors embrace the utilities of IoT devices. Further, when hosted on a cloud platform and leveraging machine learning in the cloud, IoT provides impactful real-time insights.


How Did Medium One Leverage Machine Learning to Enable Cloud-Connected Industrial Pressure Sensors?
 

The legacy industrial sensors couldn't generate automated real-time alerts to monitor, detect irregularity, or forecast key events. Medium One’s environment helped the customer in making data sensible to unlock its hidden insights. Medium one helped develop a machine learning algorithm for real-time predictions and alerts with historic cloud data. It enabled the cloud-connected industrial pressure sensors to correlate events smartly and monitor remotely.

Chatbots and Virtual Assistants

Chatbots and personal assistants are innovative examples of machine learning in cloud computing collaborations that dominate personal and corporate ecosystems. Intelligent cloud-based virtual assistants like Siri, Alexa, Cortana interact with you just like any other human being and perform several operations, as per your command. These chatbots are AI-enabled, operate on machine learning algorithms in the cloud computing framework. Further, they use natural language processing technology, predictive analytics, and sentiment analysis to learn from the inputs and engage in real-time conversations.


How Oracle Intelligent Bots Reduced Call Center Wait Times?
 

During the release of senior school exam results in the summer, the inquiry center of the University of Adelaide received massive traffic from the existing and prospective students. A significant part of that traffic was to enquire about their grades and admission facilities, respectively. The university appointed Rubicon Red, an Oracle cloud consultancy, to build a chatbot based on artificial intelligence (AI), machine learning, and natural language processing to meet this surged demand. The bot is supposed to handle the first line of inquiry when calls come in, relieving human agents' load. Rubycon Red leveraged Oracle Intelligent Bots to create an intelligent chatbot. The deployment was a success that resulted in 40% reduced traffic and 97% less wait time on the university's inquiry service (call center). 

Final Thoughts

The merger of machine learning in cloud computing enables organizations to leverage their massive organizational data in deriving valuable data-driven insights and accurate predictions by analyzing the trends and patterns of the data. Machine Learning helps businesses to understand their target audience, automate their business processes and develop advanced products per market demand. As a result, it drives the success of a company and helps them to stay competitive.

Frequently Asked Questions

How is Machine Learning Used in Cloud Computing?

Cloud-enabled businesses can leverage the vast data and utilize advanced machine learning technology to determine, compute and predict valuable futuristic insights about their business. As a result, it helps to scale the efficiency of the cloud within a cost-effective reach.

Is Machine Learning Important for Cloud Computing?

Machine Learning leverages cloud data and derives insightful information out of it. It computes the data to provide future forecasts and helps the businesses to take necessary actions on it. As a result, adopting machine learning applications are crucial for cloud businesses.

What are the benefits of Machine Learning on the Cloud?

Businesses can experiment with their processes using machine learning on the cloud and then scale up as demand increases. Further, the pay-per-use model makes a cost-effective solution to the company without unplanned expenses.

Spotlight

ForeScout Technologies Inc.

ForeScout is transforming security through visibility. As one of Silicon Valley’s fastest-growing cybersecurity teams, we help make the invisible visible by providing Global 2000 enterprises and government agencies with agentless visibility and control of traditional and IoT devices the instant they connect to the network. We protect our customers against security threats and orchestrate processes among disparate security tools to help organizations accelerate incident response, break down silos, automate workflows and optimize existing investments.

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5 Epic Cloud Communications Solutions to Scale Your Business

Article | July 13, 2022

Contents 1. Effective Migration to Cloud Communications with the Right Tools 2. Leveraging Cloud Communications to Grow Your Small Business ROI 3. Business Communication Simplified with Cloud Communications 4. CPaaS Solution Providers for Small and Medium Businesses 5. Analyzing Cloud Communications: The Backbone of Digital Transformation 6. Conclusion Real-time cloud communication using a communications platforms as a service (CPaaS) starts with integrating your existing communication stack with the cloud technology software you already use. Cloud communications has given rise to some of the most effective methods of communication. Timely communication helps in well-coordinated deliveries of products and product development projects. This article will discuss how to migrate to the cloud correctly, how a small business can generate ROI with cloud communications, the features of CPaaS, and using CPaaS for the digital transformation of an organization. 1. Effective Migration to Cloud Communications with the Right Tools Choosing the right tools in the migration process is the key to achieving a hassle-free and flawlessmigration to the cloud. Getting support from the cloud product whenever needed is one of the critical factors when considering migration to the cloud. Make sure the cloud hosting complies with your company's security protocols and creates a workflow to seamlessly integrate the cloud access within your organization's existing framework. When migrating your company's data to the cloud, these are some ideas to consider. Making your network ready for the cloud Making arrangements to avoid failure Choosing the right tools in the process of migration to the cloud Accessing the cloud for support when needed. Make sure the cloud product you choose provides on-demand support. Consider the security aspect of your cloud communications platform Cost-effective cloud communications platform Further reading: “The Ultimate Cloud Migration Checklist” 2. Leveraging Cloud Communications to Grow Your Small Business ROI Cloud computing needs no initial setup cost but is conveniently billed monthly or annually. Using this, your small business can free up time and resources to focus on core product development and research. You don’t need to invest resources in an expensive setup to support your business growth or in external managed services. On the contrary, cloud computing offers unlimited expansions and contractions with the click of a button. This allows decision-makers to scale up and down automatically as per the business requirements for the desired performance. Most importantly, the cloud’s ability to create on-demand virtual machines for the purpose of testing and exiting them when not in use is highly commendable and widely utilized. In the fast-paced world of software development, your software product can lose ground if you don't develop new ideas and get them out faster in a time frame of one to two weeks. With cloud computing, your deployment would take just a few hours rather than weeks. Your small business must consistently roll out new features to create a superior product that meets customer needs. The cloud supports your product development and deployment with a continuous integration (CI) and continuous delivery (CD) approach. The cloud's on-demand virtualization capabilities, flexibility to create and exit multiple instances, and cloud deployment speed can help your product generate a consistent and exponential return on investment (ROI). This will enhance your business' profitability for all the stakeholders by inviting new growth avenues. Further reading: “Detailed Analysis of Cloud Deployment Models” 3. Business Communication Simplified with Cloud Communications Connect, communicate, and collaborate for a faster and better workflow with CPaaS. Get fully integrated, tailored facilitation to help your teams work better with the cloud. A better-coordinated team helps elevate your customer service. It, thus, helps enhance cloud communication productivity and increase your return on investment with the use of WebRTC-based real-time cloud communication. WebRTC is a free, open source framework to allow mobile apps and software to make real-time voice calls using an application programming interface (API) integration. Current WebRTC implements the Opus and VP8 codecs with a bandwidth of 6–510 Kbit/s and supports constant and variable bit-rate encoding. WebRTC encryption is a multi-layer security measure that uses Secure Real Time Protocol (SRTP) and needs a SIP firewall proxy connection with TLS 1.2 or 1.3 secured with digest authorization. CPaaS helps with integrating features into your existing system, such as: Real-time Voice: Making outbound voice calls, inbound call routing, WebRTC-based calling, and on-demand SIP trunking are all part of real-time communication (RTC) and cloud telephony. It allows the real-time exchange of voice data in browsers with the help of cloud API integrations and zero time lag. A few cloud-based unified communications systems using cloud phone systems now seem to be moving to WebRTC as well.Read More: Usefulness of Cloud Integration for Businesses Real-time Messaging: Send notifications, alerts, and progress statuses from your business number with a facility that allows customers to respond. The various technologies that allow real-time messaging include application-to-person (A2P) SMS, Rich Communication Services (RCS) business messaging, over-the-top (OTT) business messaging, and push notifications. WebRTC APIs are used for real-time messaging. Real-time Video Conferencing: Send and receive images, videos, and many other media and file formats with the help of the cloud in real-time. Achieve video quality of 1080p at a latency of 400 ms with WebRTC CPaaS, depending on your service provider. This helps fix a wide range of issues and improve the uptime of your systems. This feature also applies to live online gaming, live shopping, live healthcare, watch parties for sports and other live events, live educational classes, live auctions, a live virtual and extended reality experience, and more. The advanced WebRTC-based video conferencing systems from the CPaaS vendors cater to a minimum of 17 participants and a maximum of 3000 participant-sessions. A higher number of participants calls for implementing an XDN architecture. Real-time Social Media Messaging: Deliver rich customer experiences using WhatsApp and other instant social media messaging. You can send and receive multimedia messages and files, share your locations, and see if your customer received the message. Proxy Number Masking: Getting things done while maintaining the privacy of your phone number is easy. It is essential to connect two distinct parties without revealing their phone numbers. A cloud proxy protects sensitive data (e.g., PCI data and PII) by acting as a stand-in for the cloud server that stores the data. Between the client and application server, the cloud proxy adds a layer of firewalling to handle all the requests. Due to the elasticity of the cloud, this process happens instantaneously, providing enhanced security features to the existing WebRTC-based real-time cloud solutions. Now that we've talked about cloud communication solutions, let's talk about some CPaaS solution providers for your business. Also read: "4 Ways Businesses Can Protect Their Cloud Servers" 4. CPaaS Solution Providers for Small and Medium Businesses "According to Allied Research, the API management market is projected to reach $41.5 billion at a rate of 34.5% CAGR by 2031, with APIs for text, voice, video, and payments witnessing massive growth." A host of CPaaS cloud communications solution providers supply different types of API-enabled CPaaS solutions. Businesses use these to reach out to their customers or leads: human resources to hire candidates, customer relationship management (CRM) streamlining, political campaigning, advocacy groups, non-profits, consultants, and resellers. These are a few simple, yet powerful, CPaaS solutions from various vendors that suit your business functions. Our suggestion is to compare the offerings of one cloud communications provider with the others before making your final choice. Anywhere365has API-enabled CPaaS solutions for customer service, enterprise communication, cloud contact center solutions, reporting, dialogue intelligence, interactive voice response (IVR), an attendant console for Microsoft Teams, an attendant console for Dialogue Cloud, and no code for Dialogue Studio. Their AI chatbots and voicebots handle more than 25% of inbound dialogue. For the best customer experience, you can create a personal IVR and amaze your customers using Anywhere365. It helps drive your customer data to boost your customer experience by using AI to answer routine questions. It runs on the Microsoft Azure security architecture, known to be one of the most secure cloud solutions. As they are IoT-ready, they are ideal to be used for management, control rooms, and emergency responders in conjunction with IoT. Cloudcall’sAPI-enabled CPaaS solutions range from broadcast SMS to CRM integration, local presence, reporting, and SMS. Their integrated approach enables you to access powerful features through API integration without leaving your CRM or ATS. Their rich feature set includes click-to-call, screen pops, local presence, history, voicemail drop, and real-time coaching. Their range of solutions creates one of the leading telephony systems. Use cases include recruitment, sales, and customer service. Their solutions are capable of driving workplace digital transformation, enhanced CRM adoption, and an insight-driven culture. They capture data from all channels of communication and organize the CRM records for a streamlined view. IntelePeer’scommunication API is capable of voice, SMS, social messaging, workflows, and more. Their solutions are more focused on contact centers. Their award-winning omni-channel communication solutions power automation with AI and analytics. Their solutions are focused on financial services, healthcare, retail, and utilities. Their communication APIs include no or low code, omnichannel automation, actionable insights, and are AI-ready. Their communication API platform improves customer experience (CX) ratings by 31%, improves revenue by 28%, and cuts costs by 53%. Their platform is compatible with on-premises cloud and hybrid cloud, enterprise security, quick deployment, and a global reach. Kaleyrahas SMS, Voice, WhatsApp, Push Notification, Email, Video, RCS Messaging, MMS Messaging, and other API-enabled CPaaS solutions. Financial institutions, e-commerce players, over-the-top (OTT) companies, software companies, companies that help with logistics, healthcare providers, retailers, and others trust their mobile communication services. Their range of tools includes contact centers, flow builders, conversations, numbers, lookups, premium SMS, chatbots, verifying, verified calls, verified SMS, campaign management, and direct carried billing. Their solutions help businesses reach, engage, and manage customers instantly, keeping the data safe and secure with their enterprise grade security features. Plivooffers CPaaS solutions that use APIs, including an SMS API, an MMS API, a Voice API, and an SIP calling API called Zentrunk. They handle more than one billion API requests a month. They are also solution providers for number lookup and phone numbers for career portals. Build an omnichannel contact center with the help of the Contacto solution. Their strong consultative support in setting up communications for your business and a reliable uptime for their platform help businesses keep up with the customer experience. Despite their simple appearance, the software contains complex tools and applications. Depending on the business volume, they have a wide range of plans to cater to the needs of different businesses. Prompt.iohas support for 10DLC, toll-free, and short-code API-enabled CPaaS solutions for texting and voice calls. They have modernized text messaging by combining fast, reliable delivery with the ability to exchange structured data and close business all in one single end-to-end mobile experience. Additionally, they offer HD video MMS, microapps, conversations, broadcasts, automations, smart links, a library of responses, a team, channels, and contacts. Their solutions are focused on political organizations, advocacy groups, non-profits, and commercial uses. However, they can be relevant to several other industries as well. SendbirdChat is a chat API; Sendbird Calls is a voice API; and Sendbird Desk is a mobile-based chat platform. Turning your app into a streaming platform is possible with Sendbird Live, and streamlining customer conversations is possible with Sendbird’s Unified Inbox. They have a dedicated UIKit for chat that allows for the rapid deployment of amazing chat messages. They cater to industries ranging from marketplaces to digital health, social and online communities, gaming, on-demand services, retail, and financial services. Their use cases include support, sales, marketing, operations, streaming, and user conversations. They assist your developers with API integration. TextUsallows SMS API integration for customer service, recruitment, prospecting, and more. SMS automation, campaign management, A/B testing, and analytics insights are possible with TextUs. You have better control over your text messaging campaigns with their organization mapping, opt-out management, analytics insight, and white-labeling for your brand. Their solutions are oriented towards staffing and recruiting, human resources, higher education, healthcare, sales, sports franchises, transportation, and logistics. Their communication API is aimed at getting faster replies. Voximplanthas three main APIs for voice, video, and automated voice: programmable voice, programmable video, and a dialogflow connector. They provide innovative real-time communication tools with full control over voice, video, and messaging. The Voximplant Kit has solutions for omnichannel contact centers with features such as CRM integration, omnichannel marketing, and AI-driven response. Their use cases include the banking, automobile, human resource, logistics, on-demand delivery, technology, food service, marketplaces and classifieds, retail and e-commerce, travel, healthcare and education industries. The Whispirplatform is capable of cloud-automated workflows, message builders for text campaigns, smart reporting analytics, and pay by text SMS payments for buyers and sellers. Using CPaaS, it enables you to send and receive your payments 85% faster. Their solutions aim to help people communicate with other people using technology without losing the human touch. Their platform is capable of automated workflows, message builders, smart reporting, and pay by text options. Their solutions touch on channels such as email, voice messaging, and WhatsApp. They provide integrations for CRM such as Salesforce, ServiceNow, Kenexa, Okta, OneLogin, and more. Since we've discussed about about cloud communication solutions, we can learn how these systems make communication easy and safe. Also read: "Managed Cloud Services: the Benefits of Outsourcing Cloud Management" 5. Analyzing Cloud Communications: The Backbone of Digital Transformation Migrating your company's data to the cloud to embrace digital transformation is the best place to begin thinking about a more connected, collaborative, and informed workforce using CPaaS. The more time you save using cloud services, the better you can focus on product research and development. Keeping abreast of new market opportunities is critical for cloud-based innovation. Implementing new technologies necessitates the use of the cloud. The cloud's resiliency, security, cost, and capability improve your core business functions without setting up and maintaining an IT infrastructure. The cloud infrastructure makes digital transformation quick and efficient, making it ready for an in-house remote workforce and external virtual teams. It also gives regular phone systems more communication methods, like automatic call distribution, call queuing, call recording, and voicemail forwarding. Data gathering, sorting, and making sense of the cloud communication data touch points allow your company to get better customer insights and analytics. Combining data from all communication channels produces a seamless and better customer experience. Improve the customer experience while also accelerating product development by implementing new technology and real-time cloud communication. The cloud allows users to access information from any device, such as an IoT device. Users are seamlessly connected thanks to secure access control. As a result, you don't tend to lose your data in the event of accidental deletion, corrupted hardware, or the loss of a device because the cloud backs up your data. With the cloud’s high utilization rate due to automatic load balancing, zero infrastructure setup cost, lower energy costs, and reliability, cloud communications help companies move towards sustainability and greener operations. 6. Conclusion “The CPaaS industry is forecasted to reach $34 billion in sales by 2026, and by 2025, as per Gartner, 95% of businesses will have API-enabled CPaaS.” This presents a tremendous opportunity to implement CPaaS. Small, medium, and large enterprises can develop cloud communication-enabled APIs to work with their setup to enhance it dramatically. With the increasing rate of mergers and acquisitions happening worldwide, CPaaS holds promise for integrating business communications using APIs, not just internally but from a customer service perspective as well.

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What Is Cloud-Native and Why Does it Matter for CI

Article | July 11, 2022

Continuous intelligence (CI) relies on the real-time analysis of streaming data to produce actionable insights in milliseconds to seconds. Such capabilities have applications throughout a business. In today’s dynamic marketplace, new CI applications that use data from various sources at any given time might be needed on very short notice.The challenge is how to have the flexibility to rapidly develop and deploy new CI applications to meet fast-changing business requirements. A common approach employed today is to use a dynamic architecture that delivers access to data, processing power, and analytics capabilities on demand. In the future, solutions also will likely incorporate artificial intelligence applications to complement the benefits of traditional analytics. Increasingly, cloud-native is the architecture of choice to build and deploy AI-embedded CI applications. A cloud-native approach offers benefits to both the business and developers. Cloud-native applications or services are loosely coupled with explicitly described dependencies.

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Why Microsoft Should Spinoff Its Cloud Business

Article | July 19, 2022

Microsoft currently features old-school solutions that are growing relatively slowly (Office and Windows) and new cloud solutions that are growing tremendously (Dynamics 365 and Azure). If the company stays in its current form, Microsoft stock will keep steadily advancing. But because the company’s total top and bottom lines are never going to increase much more than 30% or 35% per year, the shares are never going to deliver truly huge returns. But that would change if the company was to spin off its rapidly growing cloud businesses. In such a scenario, the current owners of Microsoft stock would receive shares in a cutting edge cloud services company (let’s call it Azure), and shares in a company focused on providing old, mostly PC-based software to businesses and consumers.

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Intelligence Giant Upgrading its Cloud Technology

Article | February 10, 2020

With the huge amounts of data in all fields, a future in the cloud is imperative to help deal with this explosion of data, especially in the field of intelligence technology. This is the reason why the US Central Intelligence Agency is updating its cloud technology. The agency has recently released a draft request for proposal for its Commercial Cloud Enterprise contract.The C2E tens of billions contract will be a multi-award commercial cloud computing contract with a five-year base period and two five-year options for a period of performance of up to 15 years, according to nextgov.com.In a March 2019 presentation by the Directorate of Digital Innovation, a division of the CIA, the department outlined its vision for C2E. It would be broad and include infrastructure, platform and software cloud services supporting a broad range of users, with a variety of security clearances and a worldwide presence, as reported by techcrunch.com. The principal C2E Program objective is to acquire cloud computing services directly from commercial cloud service providers with established records for innovation and operational excellence in cloud service delivery for a large customer base,the department stated in the presentation.Apparently, the agency prefers to avoid all the attention that the Pentagon’s JEDI cloud procurement process got, and quietly go about its business.

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Spotlight

ForeScout Technologies Inc.

ForeScout is transforming security through visibility. As one of Silicon Valley’s fastest-growing cybersecurity teams, we help make the invisible visible by providing Global 2000 enterprises and government agencies with agentless visibility and control of traditional and IoT devices the instant they connect to the network. We protect our customers against security threats and orchestrate processes among disparate security tools to help organizations accelerate incident response, break down silos, automate workflows and optimize existing investments.

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Logicalis Partners with CoreStack to Provide Cloud Governance Solution

CoreStack | January 25, 2023

On January 24, 2023, a global provider of multi-cloud governance, CoreStack and Logicalis, a global technology service provider, announced its strategic partnership to provide customers with one of the industry's leading cloud governance solutions. The partnership helps Logicalis' capabilities to simplify, scale and speed up digital transformation for healthcare, manufacturing, and supply chains, which addresses a variety of cloud governance use cases. The partnership includes integrating CoreStack's NextGen Cloud Governance platform with the Logicalis Cloud Management Portal (CMP) to power the Production Ready Cloud (PRC) solution that caters to businesses looking for a cloud-first strategy. The Cloud Management Portal, built on a multi-tenant architecture, offers visibility and insight into customers' cloud consumption, security posture and governance. Customers and partners can benefit from CoreStack's NextGen Cloud Governance to mitigate risk, further experiment, speed up delivery, optimize performance and innovate. It provides enterprises with the resources and confidence to accelerate their digital ambitions and enables them to capitalize on the opportunities, making it easier and faster for them to take the opportunity that really matters. In addition, the direct integration of CoreStack's platform to Logicalis Digital Fabric platform helps customers to compare their business capabilities to industry averages and give real-time visibility and actionable insight across the performance of their digital ecosystem. CoreStack's AI-powered multi-cloud governance solution has offered customers transformational outcomes like a boost in cloud operational efficiencies by 40 percent, a 50 percent reduction in cloud costs, and compliance with security standards by up to 100 percent. About CoreStack Founded in 2016, CoreStack is an AI-powered multi-cloud governance solution provider. The company is based in Bellevue (Washington). It empowers businesses to increase the power of the cloud on their terms by providing them with top-line revenues, the lowest possible efficiencies and gain a competitive advantage. Its FinOps, SecOps, and CloudOps solutions embrace, improve, and extend native cloud capabilities. The solutions also help optimize cloud spending while ensuring security and compliance across multiple clouds with a single solution. The company is a Microsoft Azure Gold Partner, an Oracle Cloud Build Partner, an Amazon AWS Advanced Technology Competency Partner, and a Google Cloud Build Partner.

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Eudora Medical Center, LLC Transitioned to eClinicalWorks Intelligent Cloud EHR

eClinicalWorks | January 24, 2023

The ambulatory cloud Electronic Health Record (EHR), eClinicalWorks, recently announced that Eudora Medical Center, LLC, a family medicine practice based in Mississippi, selected eClinicalWorks Cloud EHR to offer data-driven decisions at the point of care and leverage real-time cloud intelligence. The eClinicalWorks Cloud provides real-time zone and regional redundancy, offers scalability and flexibility to support the future growth of organizations. In addition, its practices can help in faster application deployment, collect, and transform patient data from all sources and explore new features for AI and ML. eClinicalWorks has recently invested $110 million in Microsoft Azure to keep on developing cloud services. Amy Perkins, Nurse Practitioner at Eudora Medical Center, said, “We selected the eClinicalWorks Cloud EHR to leverage its search capabilities at the point of care, which will help us gain deep clinical insights and provide better value-based care.” She also said, “We wanted the best cloud EHR IT and solution partner to help reach our practice goals. With this cloud technology, we will be able to access key data securely—even during unexpected challenges—streamline operations, and reduce costs associated with the management of traditional hosting models.” (Source: Business Wire) About eClinicalWorks Based in Westborough (Massachusetts) is a comprehensive EHR and Practice Management (PM) solutions provider. The company provides digitized paper charts for ambulatory practices. In addition, it develops innovative, customized tools for documentation, patient engagement, population health and revenue cycle management. The solutions by eClinicalWorks are used by 8,50,000+ medical professionals across 20+ countries. It also helps medical professionals improve care quality, reduce costs, and meet regulatory needs through leading-edge technology. Founded in 1999, the company is growing with 150,000+ Physicians and NPs using eClinicalWorks worldwide.

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Megaport Earns the AWS Outposts Ready Partner Designation

Megaport | January 23, 2023

Megaport Limited, one of the leading global Network as a Service (NaaS) providers, recently announced that the company achieved the Amazon Web Services (AWS) Outposts Ready Partner Designation as a part of the AWS Service Ready Program. As a result, customers of AWS can now securely connect Outposts racks with AWS Direct Connect service locations using Megaport's global private Software Defined Network, allowing more trustworthy and high-performing application migrations and operations to Outposts. The AWS Service Ready Program offers customers AWS Partner software solutions that are approved through a technical validation for sound architecture and have been customer success. In addition, AWS Outposts Ready Partners provides products that work with Outposts deployments, are tested by Outposts, and follow architecture best practices and AWS security. AWS Partner Solutions Architects have validated and tested Megaport's solutions through this program, making them a strong recommendation. Customers of Megaport and Outposts will enjoy the following benefits: More data centre choices with fewer restrictions, Service ready designation where the solution has been tested, validated, and proven by AWS, and network resilience that allows a redundant architecture for the critical AWS Region connectivity. In addition, the customers can use their own network equipment, like routers and switches, within the data centres where the Outposts racks are deployed or can use a virtual routing service, Megaport Cloud Router (MCR), for dynamic BGP routing to AWS Direct Connect. Vincent English, Chief Executive Officer of Megaport, said, "We're thrilled to be named an AWS Outposts Ready Partner." He added, "Many of our customers run applications that have low-latency requirements and must run on-premises and using Megaport to privately connect Outposts racks to AWS Direct Connect service locations ensures that these applications run reliably and are highly performant. (Source: Business Wire) About Megaport Founded in 2013, Megaport is a Network as a Service (NaaS) solutions provider. The company connects 700+ enabled data centres in 20+ countries in North America, Asia Pacific, and Europe with its Software Defined Network (SDN). It provides customers with high-speed, secure, and on-demand connectivity to top cloud networks and managed service providers. Compared to traditional connectivity options, its NaaS solutions give customers more flexibility, lower operating costs, and a faster time to market. Megaport works with the most significant data centre operators, systems integrators, managed service providers worldwide, and the best cloud service providers. It is headquartered in Fortitude Valley, Queensland and is an ISO/IEC 27001-certified company.

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Logicalis Partners with CoreStack to Provide Cloud Governance Solution

CoreStack | January 25, 2023

On January 24, 2023, a global provider of multi-cloud governance, CoreStack and Logicalis, a global technology service provider, announced its strategic partnership to provide customers with one of the industry's leading cloud governance solutions. The partnership helps Logicalis' capabilities to simplify, scale and speed up digital transformation for healthcare, manufacturing, and supply chains, which addresses a variety of cloud governance use cases. The partnership includes integrating CoreStack's NextGen Cloud Governance platform with the Logicalis Cloud Management Portal (CMP) to power the Production Ready Cloud (PRC) solution that caters to businesses looking for a cloud-first strategy. The Cloud Management Portal, built on a multi-tenant architecture, offers visibility and insight into customers' cloud consumption, security posture and governance. Customers and partners can benefit from CoreStack's NextGen Cloud Governance to mitigate risk, further experiment, speed up delivery, optimize performance and innovate. It provides enterprises with the resources and confidence to accelerate their digital ambitions and enables them to capitalize on the opportunities, making it easier and faster for them to take the opportunity that really matters. In addition, the direct integration of CoreStack's platform to Logicalis Digital Fabric platform helps customers to compare their business capabilities to industry averages and give real-time visibility and actionable insight across the performance of their digital ecosystem. CoreStack's AI-powered multi-cloud governance solution has offered customers transformational outcomes like a boost in cloud operational efficiencies by 40 percent, a 50 percent reduction in cloud costs, and compliance with security standards by up to 100 percent. About CoreStack Founded in 2016, CoreStack is an AI-powered multi-cloud governance solution provider. The company is based in Bellevue (Washington). It empowers businesses to increase the power of the cloud on their terms by providing them with top-line revenues, the lowest possible efficiencies and gain a competitive advantage. Its FinOps, SecOps, and CloudOps solutions embrace, improve, and extend native cloud capabilities. The solutions also help optimize cloud spending while ensuring security and compliance across multiple clouds with a single solution. The company is a Microsoft Azure Gold Partner, an Oracle Cloud Build Partner, an Amazon AWS Advanced Technology Competency Partner, and a Google Cloud Build Partner.

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CLOUD STORAGE

Eudora Medical Center, LLC Transitioned to eClinicalWorks Intelligent Cloud EHR

eClinicalWorks | January 24, 2023

The ambulatory cloud Electronic Health Record (EHR), eClinicalWorks, recently announced that Eudora Medical Center, LLC, a family medicine practice based in Mississippi, selected eClinicalWorks Cloud EHR to offer data-driven decisions at the point of care and leverage real-time cloud intelligence. The eClinicalWorks Cloud provides real-time zone and regional redundancy, offers scalability and flexibility to support the future growth of organizations. In addition, its practices can help in faster application deployment, collect, and transform patient data from all sources and explore new features for AI and ML. eClinicalWorks has recently invested $110 million in Microsoft Azure to keep on developing cloud services. Amy Perkins, Nurse Practitioner at Eudora Medical Center, said, “We selected the eClinicalWorks Cloud EHR to leverage its search capabilities at the point of care, which will help us gain deep clinical insights and provide better value-based care.” She also said, “We wanted the best cloud EHR IT and solution partner to help reach our practice goals. With this cloud technology, we will be able to access key data securely—even during unexpected challenges—streamline operations, and reduce costs associated with the management of traditional hosting models.” (Source: Business Wire) About eClinicalWorks Based in Westborough (Massachusetts) is a comprehensive EHR and Practice Management (PM) solutions provider. The company provides digitized paper charts for ambulatory practices. In addition, it develops innovative, customized tools for documentation, patient engagement, population health and revenue cycle management. The solutions by eClinicalWorks are used by 8,50,000+ medical professionals across 20+ countries. It also helps medical professionals improve care quality, reduce costs, and meet regulatory needs through leading-edge technology. Founded in 1999, the company is growing with 150,000+ Physicians and NPs using eClinicalWorks worldwide.

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AWS INFRASTRUCTURE

Megaport Earns the AWS Outposts Ready Partner Designation

Megaport | January 23, 2023

Megaport Limited, one of the leading global Network as a Service (NaaS) providers, recently announced that the company achieved the Amazon Web Services (AWS) Outposts Ready Partner Designation as a part of the AWS Service Ready Program. As a result, customers of AWS can now securely connect Outposts racks with AWS Direct Connect service locations using Megaport's global private Software Defined Network, allowing more trustworthy and high-performing application migrations and operations to Outposts. The AWS Service Ready Program offers customers AWS Partner software solutions that are approved through a technical validation for sound architecture and have been customer success. In addition, AWS Outposts Ready Partners provides products that work with Outposts deployments, are tested by Outposts, and follow architecture best practices and AWS security. AWS Partner Solutions Architects have validated and tested Megaport's solutions through this program, making them a strong recommendation. Customers of Megaport and Outposts will enjoy the following benefits: More data centre choices with fewer restrictions, Service ready designation where the solution has been tested, validated, and proven by AWS, and network resilience that allows a redundant architecture for the critical AWS Region connectivity. In addition, the customers can use their own network equipment, like routers and switches, within the data centres where the Outposts racks are deployed or can use a virtual routing service, Megaport Cloud Router (MCR), for dynamic BGP routing to AWS Direct Connect. Vincent English, Chief Executive Officer of Megaport, said, "We're thrilled to be named an AWS Outposts Ready Partner." He added, "Many of our customers run applications that have low-latency requirements and must run on-premises and using Megaport to privately connect Outposts racks to AWS Direct Connect service locations ensures that these applications run reliably and are highly performant. (Source: Business Wire) About Megaport Founded in 2013, Megaport is a Network as a Service (NaaS) solutions provider. The company connects 700+ enabled data centres in 20+ countries in North America, Asia Pacific, and Europe with its Software Defined Network (SDN). It provides customers with high-speed, secure, and on-demand connectivity to top cloud networks and managed service providers. Compared to traditional connectivity options, its NaaS solutions give customers more flexibility, lower operating costs, and a faster time to market. Megaport works with the most significant data centre operators, systems integrators, managed service providers worldwide, and the best cloud service providers. It is headquartered in Fortitude Valley, Queensland and is an ISO/IEC 27001-certified company.

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