Game On: Cloud Contact Center Is No Longer a Fantasy

GENESYS | August 16, 2016

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Your contact center is a mission-critical business function. So if you move it to a cloud contact center, you’ll need the support of a global data center footprint, providing redundancy and failover for your cloud-based applications and distributed agents. Another big deal is data privacy and security both extremely important to maintain customer confidence and regulatory compliance.

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Miracle Software Systems, Inc

Miracle Software Systems, Inc. is a Global Systems Integrator specializing in SOA and Connectivity, Process Integration, Commerce and Digital Experience, Cloud, Mobile and Big Data and Digital Experience. Headquartered in Novi, MI, Miracle has built its global presence over 4 continents after being founded in 1994. The company boasts of large Global Development Centers in the US, India and Canada with over 1500 professionals spread across the globe.

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Article | February 11, 2020

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Spotlight

Miracle Software Systems, Inc

Miracle Software Systems, Inc. is a Global Systems Integrator specializing in SOA and Connectivity, Process Integration, Commerce and Digital Experience, Cloud, Mobile and Big Data and Digital Experience. Headquartered in Novi, MI, Miracle has built its global presence over 4 continents after being founded in 1994. The company boasts of large Global Development Centers in the US, India and Canada with over 1500 professionals spread across the globe.

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