Wazoku’s CEO & Founder, Simon Hill believes, ‘Good people, culture and identity are the DNA of your company’

Simon Hill, CEO & Founder of Wazoku, elaborates on their mission and innovative software. Read on to know what makes Wazoku the best workplace in the UK.


The innovation sector is still very nascent and there is a high demand for training and learning.

MEDIA 7: Thank you so much for doing this with us! Wazoku’s mission is to ‘Change the World, One idea at a time.’ How does Wazoku execute this?
SIMON HILL:
It’s a pleasure to share my thoughts and insights with you, thanks for the opportunity. Yes, our mission at Wazoku is to support global organizations, Government institutions, and NGOs in driving impactful innovation outcomes, at scale. We are a global software company and our AI-powered technology alongside a global community of on-demand innovators and a proven approach to delivering impactful innovation outcomes really do change the world.


M7: Sounds wonderful! Your world-leading Open Innovation Marketplace, InnoCentive, is the place for pioneering crowdsourced innovation. Could you please tell us more about it as well as about your innovative products?
SH:
Yes, InnoCentive is our Open Innovation Marketplace. It is a two-sided marketplace comprising Seekers (companies with an innovation challenge) and Solvers (people or companies who work to try and solve the challenge). We support our clients, the seekers, with the crafting of an innovation challenge, often drawing on our experience to abstract the problem slightly to draw in a broad range of perspectives. This challenge is promoted to our global network of innovators who work, entirely at their own risk, on this challenge. The seeker posts an award for anyone who can solve the challenge and the best submissions will receive this award, either as a challenge prize or in exchange for IP.

We handle the process through our technology end-to-end, making it easy for companies to scout, identify, select and obtain IP or partnerships with solution providers (solvers). This approach has helped thousands of companies solve over 80% of their innovation challenges and paid over $60m in awards. InnoCentive is a product on our Agile Innovation Management platform. This is an enterprise-grade, integrated suite of products for Research, Innovation, Scouting, and Talent Engagement providing workflow, analytics, and engagement tools for internal and external innovation activity. Our unique, integrated proposition is your Global Home for Innovation.

Read More: Q&A with Erik Newton, Vice President of Marketing at Milestone Inc.


AI should augment the human process, making things easier across the value chain, but not (implicitly) replacing the human element.



M7: Could you please give our readers a few insights about your upcoming webinar, 'Innovation at Scale: Using Wazoku to innovate with internal and external audiences?
SH:
Absolutely. We run a regular set of learning, knowledge sharing, and insights sessions for our community. The innovation sector is still very nascent and there is a high demand for training and learning. We support everyone who is interested in the broad topic of innovation through our learning series of events and make it freely available on-demand for everyone. This topic will take a deeper dive into the different approaches and considerations for innovating with different audiences. As I have mentioned, our software enables internal employee-driven innovation, supplier innovation, customer innovation, and also open innovation. We will be diving into this from a product perspective and looking at how our products enable businesses to drive innovation at scale as a core approach across all of these different communities and the different use cases people may wish to consider.


M7: What are the challenges that you face regarding handling and maintaining such highly developed AI technologies?
SH:
There are many challenges. We deal with complex data sets, in a non-consistent, non-uniform structure, so finding ways to enable machine-driven interaction is a constant challenge. Our philosophy on AI is that it should augment the human process, making things easier across the value chain, but not (implicitly) replacing the human element, as context is king and the machine isn’t (yet) capable of really grasping nuance and context. Additionally, as we draw on our AI engine to evaluate the content and recommend solutions, it is important we do not introduce any unintended bias into that process.

Read More: Q&A with John Guido, Founder and CEO of P2P Global


Accept that you know very little about anything, try and listen, learn and network as much as possible.



M7: Congratulations on Wazoku being listed on the ‘Best WorkplacesTM UK 2021’ list. Could you please give us a demographic of your work culture that made this possible?
SH:
Wazoku is a pretty special place. The teams are super passionate about what we do, why we do it and there is an entrepreneurial spirit that runs through the business, even today. We have a broad mix of experience, tenure, nationalities and strive for balance in terms of diversity in all areas. It is a ‘work hard-celebrate success-learn from failure culture’, but we also care for our people, with a range of benefits including unlimited holiday, flexible working, mental health support, and much more besides. Our offices are also all dog friendly!


M7: What keeps you motivated and what advice would you like to give professionals starting their careers in this industry?
SH:
The work we are doing is hugely important, impactful, and complex. The opportunity for the company that gets it right is large, but for me, it’s the knowledge that the work we do drives real value. We are changing working practices and culture, we are opening up innovation to fresh ideas, new perspectives, and bringing the collective intelligence of the whole world to help us advance and innovate. If that doesn’t keep me motivated, I don’t know what would! For those starting out, I would say, it’s a marathon, not a sprint. There will be tough times, but also hugely rewarding times. Accept that you know very little about anything, try and listen, learn and network as much as possible. Surround yourself with good people, they make all the difference and think hard about culture and identity, these are the DNA of your company and will define you as you grow and scale.

ABOUT WAZOKU

Founded in 2011, Wazoku is both a for-profit and a for-purpose business. As a purpose-led, Carbon Neutral company, this is part of who they are and what they do. It is their goal to help change the world, one idea at a time. Every day they help people find, capture and share ideas to improve the world. From natural disasters to new drug development, from solar events to a circular economy, their Challenge Driven InnovationTM methodology is a proven approach to delivering tangible innovation and transformation outcomes for global organizations.

They understand that innovation and transformation challenges are complex and they have built the tools and frameworks to reduce complexity and provide support in building a culture of innovation. They have been named one of the UK’s 30 leading tech scale-ups, as part of Tech Nation’s Upscale 4.0! They are proud to have been ranked in Great Places To Work - Best Workplaces 2021.

More C-Suite on deck

'No company operating in the cloud should ever lose data' says Sam Gutmann, CEO and Co-Founder at OwnBackup

Media 7 | March 9, 2022

Sam Gutmann, Chief Executive Officer and Co-Founder at OwnBackup talks about backing up cloud data from personal phones, laptops, and other devices. Read on to know more about his thoughts on securing and recovering lost data.

Read More

'Partners are an extension of their brand,' says Adam Cason

Media 7 | May 18, 2023

Adam Cason believes that entrepreneurship, creativity, and a passion for technology are essential for fostering innovation in the information security industry. Read on to know his thoughts on entrepreneurship and creativity.

Read More

‘Every manufacturer is looking for avenues to gain productivity in their operations,’ says Vinay Nathan

Media 7 | October 19, 2023

Vinay Nathan, a seasoned professional with a rich and diverse career, has demonstrated his prowess in leadership across engineering, product management, marketing, and sales. His passion for technology extends to a keen interest in Sensor Networks, IIoT and Mobile. Read on to know his thoughts on how effective content syndication creates an impact in IT industry.

Read More

'No company operating in the cloud should ever lose data' says Sam Gutmann, CEO and Co-Founder at OwnBackup

Media 7 | March 9, 2022

Sam Gutmann, Chief Executive Officer and Co-Founder at OwnBackup talks about backing up cloud data from personal phones, laptops, and other devices. Read on to know more about his thoughts on securing and recovering lost data.

Read More

'Partners are an extension of their brand,' says Adam Cason

Media 7 | May 18, 2023

Adam Cason believes that entrepreneurship, creativity, and a passion for technology are essential for fostering innovation in the information security industry. Read on to know his thoughts on entrepreneurship and creativity.

Read More

‘Every manufacturer is looking for avenues to gain productivity in their operations,’ says Vinay Nathan

Media 7 | October 19, 2023

Vinay Nathan, a seasoned professional with a rich and diverse career, has demonstrated his prowess in leadership across engineering, product management, marketing, and sales. His passion for technology extends to a keen interest in Sensor Networks, IIoT and Mobile. Read on to know his thoughts on how effective content syndication creates an impact in IT industry.

Read More

Related News

AWS Analytics

Persistent Announces Strategic Collaboration Agreement with AWS to Accelerate Generative AI Adoption

PR Newswire | January 04, 2024

Persistent Systems a global Digital Engineering and Enterprise Modernization leader, announced a multi-year Strategic Collaboration Agreement with Amazon Web Services (AWS) to accelerate the pace of innovation and development of generative AI solutions for clients. Persistent is a long-standing AWS Partner and has a proven track record of early scale generative AI adoption across multiple industry verticals leveraging services like Amazon CodeWhisperer and Amazon Bedrock. Amazon CodeWhisperer provides generative AI-powered code recommendations directly in multiple integrated development environments (IDEs) to help developers build applications quickly in more than 15 coding languages; Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI companies accessible via an API to build and scale generative AI applications. This strategic collaboration with AWS will help Persistent to further increase the impact it delivers to its clients that are embracing generative AI. Through this teaming, Persistent will have access to additional resources from AWS to build proofs of concept to help clients identify tangible business outcomes from generative AI. This will also support use case discovery and rapid build out of solutions with additional go-to-market funds from AWS. One of the key benefits to combined clients will be continued early access to AWS's generative AI services and investments that will help clients with their aspirations around growth, time-to-market, and better customer experience. The Strategic Collaboration Agreement builds on Persistent's 30+ years of software engineering heritage, its best practices from more than 120 AWS engagements for cloud migration and modernization, and its 2,500 AWS practitioners to enable flexible and scalable generative AI-powered solutions tailored to clients' unique needs. Persistent's AWS Migration Competency status provides proven cloud expertise to help clients move successfully to AWS through all phases of complex migration projects. This collaboration reflects Persistent's proficiency in building robust cloud infrastructure, crucial in today's cloud-first, AI-first world, enabling clients to implement cloud-powered generative AI solutions. These combined assets from AWS and Persistent can bolster the value provided to joint clients, helping them unlock the full potential of their technology investments. Rajiv Sodhi, Senior Vice President – Hyperscaler Business & Strategic Alliances, Persistent: "Enterprises across industries are looking to tap into the transformative potential of generative AI to reimagine, redefine, and rethink their business models for improved customer experiences and business growth. Combined with our newly acquired AWS Migration Competency status and our SCA, AWS will help us scale generative AI adoption among our clients so they can identify and implement use cases where this technology can have a real impact. We remain committed to helping clients reach their technology goals by leveraging the agility, breadth of services, and rapid innovation that AWS provides." Quan Yang, Vice President of Research IT, Regeneron: "Generative AI unlocks new opportunities to transform the life sciences industry. We are modernizing our legacy research applications to help accelerate the drug development process and simplify workflows. With Persistent's Digital Engineering expertise, powered by the AWS platform, Regeneron's research and pre-clinical development teams help bring our new life-savings drugs to market faster." Chris Sullivan, Vice President, Worldwide System Integrator Partners, AWS: "We are delighted to be working with Persistent to help our customers accelerate growth, enable business transformation, and enhance their digital experience. Together, we aim to redefine what's possible with generative AI, setting new standards for efficiency, innovation, and technological advancements." About Persistent With over 22,800 employees located in 21 countries, Persistent Systems (BSE: PERSISTENT) (NSE: PERSISTENT) is a global services and solutions company delivering Digital Engineering and Enterprise Modernization. As a participant of the United Nations Global Compact, Persistent is committed to aligning strategies and operations with universal principles on human rights, labor, environment, and anti-corruption, as well as take actions that advance societal goals. With 268% growth since 2020, Persistent is the fastest-growing Indian IT Services brand according to Brand Finance.

Read More

Cloud Storage

TRG Screen Announces Acquisition of Xpansion for Reference Data Usage Management

PR Newswire: | January 25, 2024

TRG Screen, the leading provider of enterprise subscription spend and usage management software, today announced it has acquired Xpansion, the leading provider of cloud-based solutions for reference data usage monitoring in the financial services industry. The acquisition of Xpansion will further solidify TRG Screen's position as a global market leader in market data management solutions. Xpansion – established in 2013 – is focused on empowering data operations teams to proactively manage their usage, control costs and optimize data workflows. Xpansion's offerings include Xmon, Xprocess and Xplore, and provide real-time analytics, giving clients unprecedented transparency, visibility and control into their reference data usage. This deal consolidates TRG Screen's unique position as the only provider of enterprise subscription management capabilities spanning the whole spectrum of market data optimization, from spend and inventory tracking, through to usage and enquiry management, exchange reporting and compliance. "Xpansion and TRG Screen have been partners for many years. Bringing Xpansion into the TRG Screen family is a very logical next step for both companies, given our strong relationship and shared view that the industry demand for integrated usage management solutions is going to continue to grow," said TRG Screen CEO Leigh Walters. "Xpansion is an established firm with excellent customer satisfaction and retention, and highly experienced and industry respected leadership. We are very excited at the opportunities this acquisition brings." "We are thrilled to be joining TRG Screen," said Xpansion co-founder and CEO Amjad Zoghbi. "Reference data usage is one of the most complex aspects of market data management, and managing it correctly is essential to maintaining contractual compliance and ensuring clients are right-sizing their usage based on actual consumption and business need. I'm very pleased that Xpansion's customers, and team, will now be part of the best-of-breed solution with the industry's leading provider of market data management solutions." The acquisition demonstrates TRG Screen's ongoing commitment to servicing the needs of market data consumers, vendors and exchanges. Financial terms of the transaction were not disclosed. About TRG Screen TRG Screen is the leading provider of enterprise subscription management solutions. Founded in 1998, TRG Screen is uniquely differentiated by its ability to monitor both spend and usage of data and information services including market data, research, software licenses, consulting and other corporate expenses. TRG Screen's solutions provide its customers with full transparency into their vendor relationships and their subscription spend and usage, enabling them to optimize their enterprise subscriptions. TRG acquired Priory Solutions in 2016, Screen Group in 2018, Axon Financial Systems in 2019, Market Data Insights in 2020, and Jordan & Jordan's Market Data Reporting (MDR) business in 2021 and with these acquisitions is now positioned as the global market leader in the financial, legal, and professional services markets. TRG Screen's product portfolio includes subscription spend, usage, enquiry and compliance solutions. For more information visit trgscreen.com. Follow TRG Screen on LinkedIn, @TRG Screen, and on Twitter, @trgscreen. About Xpansion Xpansion delivers next-generation reference data solutions that empower financial institutions to streamline their reference data operations, reduce costs, enhance data quality, and improve data discovery. With a focus on customer satisfaction, continuous innovation and quick time to value, Xpansion is a trusted partner for financial institutions in the buy- and sell-side as well as solution providers in the industry.

Read More

Cloud Security

Observer Platform Innovations From VIAVI Enhance Visibility Across Users, Applications and the Cloud

PR Newswire | January 12, 2024

Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance. The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis. The VIAVI State of the Network study revealed enterprises' top challenges in managing their networks. With a majority of enterprise applications hosted in the cloud, fewer than 1% of organizations say they are satisfied with network visibility. Problem domain isolation – pinpointing issues across network, server, application, or client domains ­– remains one of the biggest challenges for NetOps teams. End-user experience is the highest ranking KPI. And nearly half of teams spend between 10 and 20 hours per week troubleshooting UC platforms. The latest Observer release, v18.17, addresses these challenges to improve reliability of networks in meeting organizational objectives. Major new enhancements include: EUE Scoring Updates. Observer's patented EUE analysis now provides deeper insight into each problem domain – network, server, application or client – clearly showing individual scores and associated deductions, making it easy to understand what is contributing the most to performance degradations. Traffic Visibility for Azure and AWS. With the introduction of NSG flow log support, Observer adds insight and visibility for Azure environments equivalent to the existing capabilities for AWS using VPC Flow Logs. As Microsoft does not natively support packet extraction, flow visibility is essential for troubleshooting issues within complex Azure environments. Enhanced Application Recognition. Through added Deep Packet Inspection (DPI) and Application Identification (AppID) capabilities, the Observer Platform now recognizes thousands of specific business and non-business applications natively without having them embedded or hidden within HTTP or HTTPS. UC Call Visualization. Observer is now the only platform in the industry to transform both packet and flow data into intuitive, actionable visualizations that follow the journey of calls through the network infrastructure and identify the location and root cause(s) of poor UC performance. Digital Certificate Analysis. Running servers with non-compliant or expired certificates is a risk, especially if affected hosts and services are public facing. Certificate analysis enables a proactive approach to take timely action, prevent negative outcomes, and safeguard networks and reputation. "Applications are now distributed across private data centers, multiple public clouds, and edge locations, yet many companies fail to upgrade their network monitoring and management solutions to keep pace with these highly complex environments," said Bob Laliberte, Principal Analyst, Enterprise Strategy Group. "VIAVI has recognized this shift and responded by providing comprehensive visibility across these distributed, heterogenous environments. The Observer platform has evolved to support these new environments and its emphasis on end-user experience should appeal to enterprise customers looking to accelerate their transformation, enabling greater operational efficiency and ensuring positive end-user experiences." "In partnership with our customers, we have leveled up performance and threat visibility and developed a powerful set of capabilities that provide insights where they are needed most," said Chris Labac, Vice President and General Manager, Network Performance and Threat Solutions, VIAVI. "Our patented End-User Experience Scoring can now be used by virtually the entire IT team to effectively identify, prioritize, and remediate business-impacting issues. Our UC visualizations are now the best in the industry. New DPI and Azure capabilities round out a release that we're thrilled to deliver. Our focus continues to be not on delivering more KPIs, but delivering more clarity, actionable information, and business value." About VIAVI VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

Read More

AWS Analytics

Persistent Announces Strategic Collaboration Agreement with AWS to Accelerate Generative AI Adoption

PR Newswire | January 04, 2024

Persistent Systems a global Digital Engineering and Enterprise Modernization leader, announced a multi-year Strategic Collaboration Agreement with Amazon Web Services (AWS) to accelerate the pace of innovation and development of generative AI solutions for clients. Persistent is a long-standing AWS Partner and has a proven track record of early scale generative AI adoption across multiple industry verticals leveraging services like Amazon CodeWhisperer and Amazon Bedrock. Amazon CodeWhisperer provides generative AI-powered code recommendations directly in multiple integrated development environments (IDEs) to help developers build applications quickly in more than 15 coding languages; Amazon Bedrock is a fully managed service that makes foundation models (FMs) from leading AI companies accessible via an API to build and scale generative AI applications. This strategic collaboration with AWS will help Persistent to further increase the impact it delivers to its clients that are embracing generative AI. Through this teaming, Persistent will have access to additional resources from AWS to build proofs of concept to help clients identify tangible business outcomes from generative AI. This will also support use case discovery and rapid build out of solutions with additional go-to-market funds from AWS. One of the key benefits to combined clients will be continued early access to AWS's generative AI services and investments that will help clients with their aspirations around growth, time-to-market, and better customer experience. The Strategic Collaboration Agreement builds on Persistent's 30+ years of software engineering heritage, its best practices from more than 120 AWS engagements for cloud migration and modernization, and its 2,500 AWS practitioners to enable flexible and scalable generative AI-powered solutions tailored to clients' unique needs. Persistent's AWS Migration Competency status provides proven cloud expertise to help clients move successfully to AWS through all phases of complex migration projects. This collaboration reflects Persistent's proficiency in building robust cloud infrastructure, crucial in today's cloud-first, AI-first world, enabling clients to implement cloud-powered generative AI solutions. These combined assets from AWS and Persistent can bolster the value provided to joint clients, helping them unlock the full potential of their technology investments. Rajiv Sodhi, Senior Vice President – Hyperscaler Business & Strategic Alliances, Persistent: "Enterprises across industries are looking to tap into the transformative potential of generative AI to reimagine, redefine, and rethink their business models for improved customer experiences and business growth. Combined with our newly acquired AWS Migration Competency status and our SCA, AWS will help us scale generative AI adoption among our clients so they can identify and implement use cases where this technology can have a real impact. We remain committed to helping clients reach their technology goals by leveraging the agility, breadth of services, and rapid innovation that AWS provides." Quan Yang, Vice President of Research IT, Regeneron: "Generative AI unlocks new opportunities to transform the life sciences industry. We are modernizing our legacy research applications to help accelerate the drug development process and simplify workflows. With Persistent's Digital Engineering expertise, powered by the AWS platform, Regeneron's research and pre-clinical development teams help bring our new life-savings drugs to market faster." Chris Sullivan, Vice President, Worldwide System Integrator Partners, AWS: "We are delighted to be working with Persistent to help our customers accelerate growth, enable business transformation, and enhance their digital experience. Together, we aim to redefine what's possible with generative AI, setting new standards for efficiency, innovation, and technological advancements." About Persistent With over 22,800 employees located in 21 countries, Persistent Systems (BSE: PERSISTENT) (NSE: PERSISTENT) is a global services and solutions company delivering Digital Engineering and Enterprise Modernization. As a participant of the United Nations Global Compact, Persistent is committed to aligning strategies and operations with universal principles on human rights, labor, environment, and anti-corruption, as well as take actions that advance societal goals. With 268% growth since 2020, Persistent is the fastest-growing Indian IT Services brand according to Brand Finance.

Read More

Cloud Storage

TRG Screen Announces Acquisition of Xpansion for Reference Data Usage Management

PR Newswire: | January 25, 2024

TRG Screen, the leading provider of enterprise subscription spend and usage management software, today announced it has acquired Xpansion, the leading provider of cloud-based solutions for reference data usage monitoring in the financial services industry. The acquisition of Xpansion will further solidify TRG Screen's position as a global market leader in market data management solutions. Xpansion – established in 2013 – is focused on empowering data operations teams to proactively manage their usage, control costs and optimize data workflows. Xpansion's offerings include Xmon, Xprocess and Xplore, and provide real-time analytics, giving clients unprecedented transparency, visibility and control into their reference data usage. This deal consolidates TRG Screen's unique position as the only provider of enterprise subscription management capabilities spanning the whole spectrum of market data optimization, from spend and inventory tracking, through to usage and enquiry management, exchange reporting and compliance. "Xpansion and TRG Screen have been partners for many years. Bringing Xpansion into the TRG Screen family is a very logical next step for both companies, given our strong relationship and shared view that the industry demand for integrated usage management solutions is going to continue to grow," said TRG Screen CEO Leigh Walters. "Xpansion is an established firm with excellent customer satisfaction and retention, and highly experienced and industry respected leadership. We are very excited at the opportunities this acquisition brings." "We are thrilled to be joining TRG Screen," said Xpansion co-founder and CEO Amjad Zoghbi. "Reference data usage is one of the most complex aspects of market data management, and managing it correctly is essential to maintaining contractual compliance and ensuring clients are right-sizing their usage based on actual consumption and business need. I'm very pleased that Xpansion's customers, and team, will now be part of the best-of-breed solution with the industry's leading provider of market data management solutions." The acquisition demonstrates TRG Screen's ongoing commitment to servicing the needs of market data consumers, vendors and exchanges. Financial terms of the transaction were not disclosed. About TRG Screen TRG Screen is the leading provider of enterprise subscription management solutions. Founded in 1998, TRG Screen is uniquely differentiated by its ability to monitor both spend and usage of data and information services including market data, research, software licenses, consulting and other corporate expenses. TRG Screen's solutions provide its customers with full transparency into their vendor relationships and their subscription spend and usage, enabling them to optimize their enterprise subscriptions. TRG acquired Priory Solutions in 2016, Screen Group in 2018, Axon Financial Systems in 2019, Market Data Insights in 2020, and Jordan & Jordan's Market Data Reporting (MDR) business in 2021 and with these acquisitions is now positioned as the global market leader in the financial, legal, and professional services markets. TRG Screen's product portfolio includes subscription spend, usage, enquiry and compliance solutions. For more information visit trgscreen.com. Follow TRG Screen on LinkedIn, @TRG Screen, and on Twitter, @trgscreen. About Xpansion Xpansion delivers next-generation reference data solutions that empower financial institutions to streamline their reference data operations, reduce costs, enhance data quality, and improve data discovery. With a focus on customer satisfaction, continuous innovation and quick time to value, Xpansion is a trusted partner for financial institutions in the buy- and sell-side as well as solution providers in the industry.

Read More

Cloud Security

Observer Platform Innovations From VIAVI Enhance Visibility Across Users, Applications and the Cloud

PR Newswire | January 12, 2024

Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance. The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis. The VIAVI State of the Network study revealed enterprises' top challenges in managing their networks. With a majority of enterprise applications hosted in the cloud, fewer than 1% of organizations say they are satisfied with network visibility. Problem domain isolation – pinpointing issues across network, server, application, or client domains ­– remains one of the biggest challenges for NetOps teams. End-user experience is the highest ranking KPI. And nearly half of teams spend between 10 and 20 hours per week troubleshooting UC platforms. The latest Observer release, v18.17, addresses these challenges to improve reliability of networks in meeting organizational objectives. Major new enhancements include: EUE Scoring Updates. Observer's patented EUE analysis now provides deeper insight into each problem domain – network, server, application or client – clearly showing individual scores and associated deductions, making it easy to understand what is contributing the most to performance degradations. Traffic Visibility for Azure and AWS. With the introduction of NSG flow log support, Observer adds insight and visibility for Azure environments equivalent to the existing capabilities for AWS using VPC Flow Logs. As Microsoft does not natively support packet extraction, flow visibility is essential for troubleshooting issues within complex Azure environments. Enhanced Application Recognition. Through added Deep Packet Inspection (DPI) and Application Identification (AppID) capabilities, the Observer Platform now recognizes thousands of specific business and non-business applications natively without having them embedded or hidden within HTTP or HTTPS. UC Call Visualization. Observer is now the only platform in the industry to transform both packet and flow data into intuitive, actionable visualizations that follow the journey of calls through the network infrastructure and identify the location and root cause(s) of poor UC performance. Digital Certificate Analysis. Running servers with non-compliant or expired certificates is a risk, especially if affected hosts and services are public facing. Certificate analysis enables a proactive approach to take timely action, prevent negative outcomes, and safeguard networks and reputation. "Applications are now distributed across private data centers, multiple public clouds, and edge locations, yet many companies fail to upgrade their network monitoring and management solutions to keep pace with these highly complex environments," said Bob Laliberte, Principal Analyst, Enterprise Strategy Group. "VIAVI has recognized this shift and responded by providing comprehensive visibility across these distributed, heterogenous environments. The Observer platform has evolved to support these new environments and its emphasis on end-user experience should appeal to enterprise customers looking to accelerate their transformation, enabling greater operational efficiency and ensuring positive end-user experiences." "In partnership with our customers, we have leveled up performance and threat visibility and developed a powerful set of capabilities that provide insights where they are needed most," said Chris Labac, Vice President and General Manager, Network Performance and Threat Solutions, VIAVI. "Our patented End-User Experience Scoring can now be used by virtually the entire IT team to effectively identify, prioritize, and remediate business-impacting issues. Our UC visualizations are now the best in the industry. New DPI and Azure capabilities round out a release that we're thrilled to deliver. Our focus continues to be not on delivering more KPIs, but delivering more clarity, actionable information, and business value." About VIAVI VIAVI (NASDAQ: VIAV) is a global provider of network test, monitoring and assurance solutions for telecommunications, cloud, enterprises, first responders, military, aerospace and railway. VIAVI is also a leader in light management technologies for 3D sensing, anti-counterfeiting, consumer electronics, industrial, automotive, government and aerospace applications.

Read More

Spotlight

Wazoku

Wazoku

Founded in 2011, Wazoku is both a for-profit and a for-purpose business. As a purpose-led, Carbon Neutral company, this is part of who they are and what they do. It is their goal to help change the world, one idea at a time. Every day they help people find, capture and share ideas to improve the wor...

Events

Resources