Amazon Web Services (AWS)

Cloud App Management

Amazon Web Services (AWS) | September 27, 2021

Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, shared new business momentum milestones and announced three new capabilities for Amazon Connect that improve contact center agent productivity and provide superior service by making customer interactions more effective, personal, and natural. AWS shared for the first time that tens of thousands of AWS customers are supporting more than 10 million contact center interactions a day on Amazon Connect, an easy-to-use, ...

SolarWinds | September 21, 2020

Out of all the factors that make an IT team successful or otherwise, one of the most crucial is the service desk tool it uses. SolarWinds has a cloud-based SaaS product, built on the ITIL framework, that can help drive your operations. I've seen organisations where the IT Manager takes requests for support via email, desk phone, mobile phone, SMS, instant messaging and whatever else they could throw at them. These IT Managers have lamented to their own manager about their work...

SlashData | September 19, 2020

For immediate release London, United Kingdom Media contact at SlashData Ltd. Viktorija Ignataviciute viktorija@slashdata.co Best practises engaging Open Source and DevOps developers Developer trends; Tracking Covid effect on the industry While industries, businesses and i...

Accenture | September 18, 2020

Accenture today announced the formation of Accenture Cloud First with a $3 billion investment over three years to help clients across all industries rapidly become “cloud first” businesses and accelerate their digital transformation to realize greater value at speed and scale. Karthik Narain will lead Accenture Cloud First and join the Global Management Committee, effective October 1. Accenture is recognized as a leading partner to the world’s major cloud provide...