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Verizon | February 23, 2021
As contact centers are relying on digital, remote-first operations, today Verizon Business announced the addition of Genesys Cloud, as part of the company’s global customer experience and contact center offerings. As contact centers are depending on digital, remote-first operations, today Verizon Business declared the expansion of Genesys Cloud, as a component of the organization's worldwide customer experience and contact center contributions. The arrange...
Cloud Security
Vonage | December 07, 2022
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced the availability of Salesforce Shield for Vonage Contact Center (VCC) and Vonage for Service Cloud Voice (SCV). This provides additional compliance with corporate and industry requirements and added security features for agents using Vonage Contact Center integrated with Salesforce that enhances customer engagement while protecting customer privacy. Salesforce Shield enable...
Oracle | February 03, 2022
Oracle announced a one-million-dollar support for tech startups in Africa to assist them in accelerating their digital activities by leveraging the latest cloud technologies and business tools. Over the next two years, led by Oracle for startups, they will provide additional resources and assistance to technology startups across Africa. As a part of the initiative, 100 startups will receive cloud credits worth up to USD 10,000. In addition, startups will also receive hands-on tech...
Tecnotree | September 27, 2022
Tecnotree, a global provider of Business Support Systems (BSS) for the telecoms industry announces it will provide Digital BSS products built on Microsoft Azure to Digital Service Providers (DSPs). Through this integration, service providers will be empowered to innovate and adapt quickly while delivering superior customer experiences. Tecnotree, a global provider of Business Support Systems (BSS) for the telecoms industry announces it will provide Digital BSS products built on Mi...
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