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NTT DATA, NICE | November 09, 2020

NIC today declared a key association with NTT DATA Germany a main Business-and IT-arrangement supplier. The point of the organization is to mutually give a wide arrangement of customer experience solutions for customers in Germany, Austria and Switzerland, in view of the consolidated qualities of the two accomplices. As a key accomplice in the EMEA district, NTT DATA will sell and support the whole NICE arrangement suite, including CXone, NICE Nexidia Analytics and NICE Robotic Automation....

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Amazon Web Services (AWS) | September 27, 2021

Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, shared new business momentum milestones and announced three new capabilities for Amazon Connect that improve contact center agent productivity and provide superior service by making customer interactions more effective, personal, and natural. AWS shared for the first time that tens of thousands of AWS customers are supporting more than 10 million contact center interactions a day on Amazon Connect, an easy-to-use, ...

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OneQode | October 05, 2021

OneQode, a Global Infrastructure-as-a-Service (IaaS) company, announced today that their high-performance cloud platform is ready for service. Until now, the architecture of leading public cloud platforms has not been built for the performance requirements of modern multiplayer games and the demand for latency-optimised networks. OneQode is changing that. Leveraging its extensive, latency-optimised carrier network and industry-leading DDoS protection, the company is...

Dynamic Quest, Southern Data Solutions | August 27, 2020

Dynamic Quest, a managed service provider offering IT and cloud services to enterprises and businesses, has acquired Southern Data Solutions (SDS), an Atlanta-based managed services provider. This marks the fifth acquisition for Dynamic Quest since the formation of its partnership with Spire Capital in early 2018. “Dynamic Quest continues to grow organically and is strategically acquiring businesses to add greater breadth to our services portfolio and geographic reach to bet...