Ipswitch, Inc

SolarWinds | September 21, 2020

Out of all the factors that make an IT team successful or otherwise, one of the most crucial is the service desk tool it uses. SolarWinds has a cloud-based SaaS product, built on the ITIL framework, that can help drive your operations. I've seen organisations where the IT Manager takes requests for support via email, desk phone, mobile phone, SMS, instant messaging and whatever else they could throw at them. These IT Managers have lamented to their own manager about their work...

Cloud App Development

IBM | February 02, 2022

IBM announced it has acquired Sentaca, a leading telco consulting services and solutions provider. The acquisition will accelerate IBM's hybrid cloud consulting business, adding critical skills to help communications service providers (CSPs) and media giants modernize on multiple cloud platforms, innovate, and transform their businesses. Headquartered in Boston, Massachusetts, Sentaca's team of highly experienced technology consultants across the U.S. and Canada build and ...

Cloud App Development

Oracle | August 04, 2021

Global software company Oracle today announced Oracle Verrazzano, an open-source curated stack providing a complete one-stop-shop secure container platform. Oracle Verrazzano is available as a subscription service, with source code on GitHub, bringing together an entire DevOps platform for application modernisation, unifying automated application management and cross-cloud consistency for multi-cloud apps. It's a rare enterprise that hasn't ...

Cloud App Development, Cloud App Management, Cloud Deployment Models

ITWIRE | May 15, 2023

Comms Group’s SME telco division Next Telecom has partnered with Australian cloud contact centre as a service technology provider ipSCAPE to enhance its capabilities in cloud communications. “Our suite of telecommunications services and our local customer service and support combined with ipSCAPE's service offering, makes us confident that we will deliver unparalleled client engagement and bring even more value to our customers,” said Next Telecom CEO Gavin...