LiveVox
LiveVox (Nasdaq: LVOX) is a proven cloud CCaaS platform that helps business leaders redefine customer engagement and transform their contact center’s performance. Decision-makers use LiveVox to improve customer experience, boost agent productivity, empower their managers, and enhance their system orchestration capabilities. Everything needed to deliver game-changing results can be seamlessly integrated and configured to maximize your success: Omnichannel Communications, AI, a Contact Center CRM, and Workforce Engagement Management tools. For more than 20 years, clients of all sizes and industries have trusted LiveVox’s scalable and reliable cloud platform to power billions of omnichannel interactions every year. LiveVox is headquartered in San Francisco, with international offices in Medellin, Colombia and Bangalore, India.

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Cloud Security

IBM REDESIGNS CLOUD-NATIVE SIEM TO LEVEL-UP SECURITY

IBM | November 08, 2023

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The cloud-native SIEM enhances scalability, speed, and flexibility while leveraging AI for improved alert prioritization and response. Cloud-native QRadar SIEM is built on an open foundation, supporting interoperability with multi-vendor tools and cloud platforms. IBM plans to introduce generative AI capabilities in early 2024. Read More

Cloud App Development, Cloud App Management, Cloud Deployment Models

OTDAMERICAS SELECTS LIVEVOX’S CLOUD CONTACT CENTER PLATFORM TO OPTIMIZE CUSTOMER ENGAGEMENT AND MITIGATE RISK

Businesswire | June 09, 2023

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OTDAmericas, a global business process outsourcing company, and LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that LiveVox has been chosen as OTDAmericas’ global contact center platform provider. OTDAmericas is the nearshore subsidiary for parent company, OneTouch Direct, leveraging more than 9,000 employees throughout Colombia, Mexico, and Latin America, with availability for Asia and Europe as well. OTDAmericas ...

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Cloud Security

OBSERVER PLATFORM INNOVATIONS FROM VIAVI ENHANCE VISIBILITY ACROSS USERS, APPLICATIONS AND THE CLOUD

PR Newswire | January 12, 2024

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Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance. The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis. The VIAVI State of the Network study revea...

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Cloud Storage

FUSION CONNECT ANNOUNCES STRATEGIC LEADERSHIP CHANGES TO DRIVE GROWTH AND INNOVATION

Fusion Connect | January 05, 2024

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Fusion Connect, a leading global managed communications service provider (MCSP) and Microsoft Cloud Solution Provider (CSP) announced the retirement of Mario DeRiggi, Chief Revenue Officer. Mario has been an integral part of the company's journey, bringing unmatched expertise and dedication. His significant contributions have shaped Fusion Connect's trajectory, and his legacy of excellence and leadership will leave a lasting impact. In a strategic move, Pieter Uittenbogaar...

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Cloud Security

IBM REDESIGNS CLOUD-NATIVE SIEM TO LEVEL-UP SECURITY

IBM | November 08, 2023

The cloud-native SIEM enhances scalability, speed, and flexibility while leveraging AI for improved alert prioritization and response. Cloud-native QRadar SIEM is built on an open foundation, supporting interoperability with multi-vendor tools and cloud platforms. IBM plans to introduce generative AI capabilities in early 2024. Read More

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Cloud App Development, Cloud App Management, Cloud Deployment Models

OTDAMERICAS SELECTS LIVEVOX’S CLOUD CONTACT CENTER PLATFORM TO OPTIMIZE CUSTOMER ENGAGEMENT AND MITIGATE RISK

Businesswire | June 09, 2023

OTDAmericas, a global business process outsourcing company, and LiveVox (Nasdaq: LVOX), a proven cloud CCaaS platform built to transform contact center performance, today announced that LiveVox has been chosen as OTDAmericas’ global contact center platform provider. OTDAmericas is the nearshore subsidiary for parent company, OneTouch Direct, leveraging more than 9,000 employees throughout Colombia, Mexico, and Latin America, with availability for Asia and Europe as well. OTDAmericas ...

Read More
news image

Cloud Security

OBSERVER PLATFORM INNOVATIONS FROM VIAVI ENHANCE VISIBILITY ACROSS USERS, APPLICATIONS AND THE CLOUD

PR Newswire | January 12, 2024

Viavi Solutions Inc. (VIAVI) (NASDAQ: VIAV) today announced significant enhancements to the Observer Platform allowing IT teams to further maximize network availability, productivity and compliance. The enhancements include critical new capabilities in End-User Experience (EUE) scoring, digital certificate analysis, application identification, Unified Communications (UC) support, and Azure traffic visibility through NSG flow log analysis. The VIAVI State of the Network study revea...

Read More
news image

Cloud Storage

FUSION CONNECT ANNOUNCES STRATEGIC LEADERSHIP CHANGES TO DRIVE GROWTH AND INNOVATION

Fusion Connect | January 05, 2024

Fusion Connect, a leading global managed communications service provider (MCSP) and Microsoft Cloud Solution Provider (CSP) announced the retirement of Mario DeRiggi, Chief Revenue Officer. Mario has been an integral part of the company's journey, bringing unmatched expertise and dedication. His significant contributions have shaped Fusion Connect's trajectory, and his legacy of excellence and leadership will leave a lasting impact. In a strategic move, Pieter Uittenbogaar...

Read More

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C-Suite On Deck

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Feature market insights and perspectives from top C-Level executives, elite technology influencers and thought leaders from your company here. This signature initiative has garnered immense support...

Contact Us