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DECK 7 | March 23, 2020
Since the implementation of Data Protection Act in 2018, the approach behind the use of data has changed dramatically. Our clients and customers don’t just want a great experience, they also want to make sure they can trust us. Tweet This! And it makes perfect sense in the present time and space. But as data is considered a key factor in positive customer experience, the U.S. brands and agencies have found it to be increasingly complicated to earn customer trust while rem...
CLOUD APP MANAGEMENT
ISG | November 01, 2021
Europe’s technology and business services market reached a record high in the third quarter, paced by surging demand for cloud-based services, even as spending on managed services slowed for the third straight quarter, according to the latest state-of-the-industry report from Information Services Group (ISG) (Nasdaq: III), a leading global technology research and advisory firm. The EMEA ISG Index™, which measures commercial outsourcing contracts with annual contract va...
CLOUD APP DEVELOPMENT
Viscosity Technology | December 20, 2021
Viscosity Technology, Inc. is a reputed service provider of Oracle & Microsoft professional services. It has achieved the respected Microsoft Cloud Platform Gold Partner Status. Viscosity has acquired a position of the top 1% of Microsoft partners worldwide. Viscosity is partnered with both Microsoft and Oracle. It can now bridge the cloud service offerings of both the vendors to create an integrated solution for their customers. Viscosity helps to collaborate Oracle Cloud Inf...
CLOUD SECURITY
Vonage | December 07, 2022
Vonage, a global leader in cloud communications helping businesses accelerate their digital transformation, today announced the availability of Salesforce Shield for Vonage Contact Center (VCC) and Vonage for Service Cloud Voice (SCV). This provides additional compliance with corporate and industry requirements and added security features for agents using Vonage Contact Center integrated with Salesforce that enhances customer engagement while protecting customer privacy. Salesforce Shield enable...
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CLOUD INFRASTRUCTURE MANAGEMENT
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