Unify

Unify | January 26, 2016

Unify, the Atos brand for communications software and services, today announced the new OpenScape Contact Center v9, designed to help businesses improve customer engagement to compete in today’s on-demand economy. With new features that empower contact center agents to respond quickly and effectively to customer needs, OpenScape Contact Center supports businesses with a customer-first strategy to improve customer retention and loyalty....

sdxcentral.com | January 23, 2020

Arista Networks bought SDN vendor Big Switch Networks, according to sources familiar with the deal.The purchase is Arista’s largest acquisition to date, according to a source. It’s also the networking vendor’s third acquisition Arista in 2018 snapped up cloud-managed WiFi firm Mojo Networks and then a month later bought Metamako, a provider of low-latency field programmable gate array (FPGA) products.While Arista ultimately won, Big Switch had a long list of suitors that wanted...

bloomberg.com | January 21, 2020

Google signed a 10-year deal with travel-software provider Sabre Corp., a key win for the search giant in the competitive cloud-computing market.Sabre will pay Google to handle parts of its information-technology system and for data-analytics tools. Additionally, the companies agreed to collaborate on online travel services, a sign of Google leaning on its massive consumer business to lure enterprise clients.Sabre and Alphabet Inc.’s Google announced the partnership on Tuesday as a “...

techhq.com | January 16, 2020

If we needed evidence of cloud computing’s success, that AWS revenue has risen from US$300 million in 2009 to become a US$32 billion business today, is fairly substantial. What began as a movement to provide companies with easier and more cost-effective access to IT infrastructure has become the most important computing development in history,opens a new report by AllCloud which cements the trajectory of what is, simply, access to ‘computers on the internet.According to the Cloud Inf...