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Verint | January 07, 2014
Enterprise business intelligence provider Verint has acquired customer experience management specialist Kana in an all-cash deal worth about $514m. The news arrives the same day rumours began swirling that Microsoft has purchased a similar company, Parature.Verint provides big data analytics and business intelligence software for enterprise call centres, with the aim of helping them understand the effectiveness of their customer service and how they can improve....
| June 06, 2016
MELVILLE, N.Y.--(BUSINESS WIRE)--Verint® Systems Inc. (NASDAQ:VRNT) today announced that the industry’s most comprehensive Customer Engagement Optimization™ portfolio is now available in cloud, on-premises and hybrid models, addressing market demand for maximum cloud flexibility....
infosecurity-magazine.com | January 13, 2020
The verdant city of Seattle is to host a new three-day event dedicated to cybersecurity and the cloud.CSA SECtember will feature in-depth training sessions, networking opportunities, and the chance to interact with a score of global experts. The event is the brainchild of global non-profit the Cloud Security Alliance (CSA), which is headquartered in Seattle. The organization is known around the world for its popular cloud security provider certification program, the CSA Security, Trust & Ass...
cloudcomputing-news.net | January 13, 2020
Now that we are a few weeks into 2020, we should consider what lies ahead in the ever-evolving world of cloud governance. What seems certain is that when it comes to IT governance there is still the same need to balance the benefits of agility and speed which come from decentralisation, against key business risks be they security and/or cost management.
In fact, what is meant by cloud governance really depends on where you sit within an organisation. Microsoft has produced some interestin...
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