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CLOUD APP MANAGEMENT

September 27, 2021

Enterprise Connect, Amazon Web Services, Inc. (AWS), an Amazon.com, Inc. company, shared new business momentum milestones and announced three new capabilities for Amazon Connect that improve contact center agent productivity and provide superior service by making customer interactions more effective, personal, and natural. AWS shared for the first time that tens of thousands of AWS customers are supporting more than 10 million contact center interactions a day on Amazon Connect, an easy-to-use, ...

CLOUD APP MANAGEMENT

September 24, 2021

Hitachi Vantara, the digital infrastructure, data management and analytics, and digital solutions subsidiary of Hitachi Ltd., introduced Hitachi Cloud FinOps Services. This new offering provides a portfolio of services designed to help organizations optimize cloud economics. The end goal: help organizations save money as they deploy their hybrid, multicloud or distributed cloud services - while still maintaining the proper agility and scale to deliver their business and IT results. ...

CLOUD INFRASTRUCTURE MANAGEMENT

September 23, 2021

Oracle announced that Kaltura, the Video Experience Cloud with millions of active users, selected Oracle Cloud Infrastructure (OCI) to support its growth and accelerate its global expansion. To meet fast-growing demand in the enterprise video market, Kaltura will deliver its Video Experience Cloud on OCI to power real-time, live, and on-demand video experiences to customers around the world. In addition, Kaltura and Oracle are extending their strategic OEM partnership to make the full range of K...