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Overground Cloud Services | June 09, 2020
Overground Cloud Services has announced today the acquisition of DecisionPoint Selling®, one of the leading business process consulting firms in the nation. This acquisition allows OCS to offer a unified and process driven sales performance solution to its clients. The combined companies will operate under the Overground Cloud Services brand.
Augmenting Overground's traditional Salesforce CRM implementation services, the additional performance consulting offerings will all...
CLOUD APP DEVELOPMENT
Verizon | February 23, 2021
As contact centers are relying on digital, remote-first operations, today Verizon Business announced the addition of Genesys Cloud, as part of the company’s global customer experience and contact center offerings.
As contact centers are depending on digital, remote-first operations, today Verizon Business declared the expansion of Genesys Cloud, as a component of the organization's worldwide customer experience and contact center contributions.
3CLogic, ServiceCX | July 08, 2020
3CLogic, a leading provider of cloud contact center solutions, today announced its latest partnership with ServiceCX, a UK-based Customer Service Management organization that delivers exceptional customer service experiences.
“At ServiceCX we are delighted to be entering into this partnership with 3CLogic as we take their unique application into new markets combining ServiceNow's innovative digital workflow platform with 3CLogic’s leading voice solution to deliver ...
CLOUD INFRASTRUCTURE MANAGEMENT
Oracle, Kaltura | September 23, 2021
Oracle announced that Kaltura, the Video Experience Cloud with millions of active users, selected Oracle Cloud Infrastructure (OCI) to support its growth and accelerate its global expansion. To meet fast-growing demand in the enterprise video market, Kaltura will deliver its Video Experience Cloud on OCI to power real-time, live, and on-demand video experiences to customers around the world. In addition, Kaltura and Oracle are extending their strategic OEM partnership to make the full range of K...
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