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Salesforce Uplifts Efficiency and Security with Red Hat Migration

Salesforce Uplifts Efficiency and Security with Red Hat Migration
  • Salesforce migrates 200,000 systems to Red Hat Enterprise Linux 9, aiming to streamline operations and enhance customer experiences.
  • Standardizing its global hybrid cloud on Red Hat, Salesforce seeks improved efficiency, security, and innovation, benefiting from a strategic partnership with Red Hat.
  • Red Hat, a leader in open-source solutions, collaborates with Salesforce to modernize cloud infrastructure, emphasizing their commitment to customer success in a dynamic tech landscape.

Salesforce, the global CRM leader, is set to make a significant shift in its IT infrastructure by migrating over 200,000 systems from CentOS Linux to Red Hat Enterprise Linux 9. This move aims to streamline operations and enhance customer experiences. Red Hat, a leading provider of open-source solutions, made the announcement.

Salesforce, known for its customer-centric approach and innovative cloud-based CRM solutions, has experienced rapid growth over the years. This expansion led to a diverse operating system environment, including CentOS Linux 7, which required additional maintenance and management efforts. By standardizing its global hybrid cloud infrastructure on Red Hat Enterprise Linux, Salesforce aims to improve efficiency, enhance developer productivity, and drive innovation across customer experiences.

Key benefits of this migration include optimized performance across various hardware and software architectures, increased consistency in hybrid cloud innovation, improved system security, and enhanced customer support experiences through Red Hat's support team. Salesforce has a history of collaboration with Red Hat and IBM Consulting to provide reliable cloud infrastructure for CRM performance. This move expands on those relationships to modernize cloud infrastructure to meet evolving customer needs.

Matt Hicks, President and CEO of Red Hat, emphasized the commitment to customer success, while Srini Tallapragada, President and Chief Engineering Officer at Salesforce, highlighted their customer-centric approach.

Srini Tallapragada, president and chief engineering officer, Salesforce, commented,

Customer centricity lies at the heart of everything we do. With Red Hat Enterprise Linux, our global IT operations will innovate faster than ever to deliver the reliable, scalable experiences our customers demand.

[Source - Businesswire]

This strategic partnership aims to provide reliable and high-performing IT solutions in the ever-evolving digital landscape.

Red Hat is a leading provider of enterprise open-source software solutions, known for its expertise in Linux, hybrid cloud, container, and Kubernetes technologies. It serves as a trusted advisor to organizations seeking to prepare for the digital future.

However, migrating over 200,000 systems can be complex, causing potential downtime and disruptions. Dependency on a single vendor poses risks, and additional costs may impact the budget. The transition might require training and affect short-term productivity, and it could lead to vendor lock-in, limiting future flexibility. Balancing these factors is crucial for an informed decision aligned with Salesforce's goals.

Migrating to Red Hat Enterprise Linux offers significant benefits, including improved operational efficiency for cost savings and smoother workflows. It enhances cybersecurity with robust security features, fosters innovation through open-source solutions, and ensures consistency in hybrid cloud management. The strategic partnership with Red Hat provides valuable expertise and support.

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