SAP to become a Genband reseller as Kandy improves relationship in the cloud

Texas-based comms software specialist Genband has signed SAP as a global reseller of its comms platform-as-a-service (PaaS) Kandy. Under the terms of the arrangement, Kandy will be repackaged as the SAP Real-Time Communicator Web application by Genband.  The system is designed to help any sized enterprise to improve its workflow by improving its communications processes, making them simpler to use and more effective. This is achieved by making it easier for sales, service and business professionals to adopt the chat, videoconference and collaboration systems that are often under-used in many companies. By improving real time communications between customers and co-workers SAP says its cloud offering will makes its enterprise clients far more effective sales organisations.