CLOUD APP DEVELOPMENT, CLOUD SECURITY, CLOUD DEPLOYMENT MODELS
InterVision Systems | February 01, 2023
On January 31, 2023, one of the leading information technology (IT) managed service providers InterVision, announced its new offerings, including MCS (Managed Cloud Services) for AWS and Azure cloud environments Penetration Testing as a Service (PTaaS) powered by RedSpy365. The two new services offered are enhanced and expanded cybersecurity designed to address the present business and resilience issues.
MCS is built to fulfill mid- to enterprise-level requirements for operational and strategic readiness with its combination of security tools, cloud experts and proven processes and methodologies. Additionally, it includes cybersecurity features for cloud security posture management and workload protection. As a result, it eliminates the heavy lift linked with cloud operations and delivers strategic guidance to modernize, secure and optimize cloud-based workloads.
InterVision's MCS foundational, full-service cloud services include 24/7 server-based, serverless, container-based, and DevOps automation and tooling support by level 2 and 3 cloud engineers. Additionally, it has cloud architects and service delivery teams who provide strategic configuration management and cost optimization advice.
InterVision recently partnered with RedSpy365 with PTaaS, constant penetration testing that reveals real-time actionable threat intelligence, tracks metrics, identifies risks, and generates threat modeling reports. PTaaS lets customers map new threats and calculate financial impacts in real-time. In addition, the offering manages resilience, critical continuity, economic loss, compliance, and return on investment (ROI).
InterVision was founded in 1993 and is a leading managed service provider. The company delivers and supports complex solutions for mid-to-enterprise and public-sector organizations across the US. San Jose, California-based managed service provider offers the most comprehensive product portfolio management. In addition, it drives company outcomes with an unmatched focus on the customer experience to help businesses be more compliant, competitive, and secure.
Innovative Solutions | January 04, 2023
Innovative Solutions, a cloud services provider for growing businesses, has entered into a multi-year strategic collaboration agreement (SCA) with Amazon Web Services (AWS) to accelerate the adoption of cloud services for small and medium-sized businesses and startups. Innovative Solutions is using AWS's cloud infrastructure, advanced analytics, and artificial intelligence to help customers quickly move their businesses to the cloud and take advantage of the increased flexibility, scalability, and cost savings that come with it.
"We're thrilled to work with AWS on this remarkable opportunity. This SCA helps us achieve our vision of helping every SMB customer become a technology company. The size and scale of this agreement and how it will help us accelerate is without precedent."
Justin Copie, CEO of Innovative Solutions
The deal will see Innovative and AWS align their sales, marketing, and delivery teams and focus on the software, fintech, life sciences, and retail sectors. Innovative Solutions will also invest in its portfolio, put its solutions on the AWS Marketplace, and hire more than 200 more people over the next four years to meet the demand for cloud expertise.
As part of the agreement, Innovative Solutions will set up four practice groups: migrations, modernization, data engagements, and machine learning. The practice groups will use AWS's cloud infrastructure, advanced analytics, and artificial intelligence capabilities to enable customers to migrate quickly and take advantage of the increased agility, scalability, and cost savings it provides. Also, the two companies will work together to bring new solutions and best practices to customers in the above industries. This will help them speed up their digital transformations and take advantage of new opportunities.
About Innovative Solutions
Innovative Solutions is a company that helps businesses in the US and Canada use the cloud to improve their operations. They are an AWS Premier Tier Services Partner, meaning they are experts in working with the cloud. They offer various services related to the cloud, including consulting, migration, optimization, and development. At Innovative Solutions, the customer is their top priority. They work with each business individually to find the best solutions for their specific needs. They are dedicated to helping businesses be more productive and successful.
CLOUD APP DEVELOPMENT, CLOUD SECURITY, CLOUD DEPLOYMENT MODELS
Kore.ai | February 23, 2023
On February 22, 2023, Kore.ai, a conversation AI platform provider, launched its solution Kore.ai AgentAssist for Service Cloud Voice on Salesforce AppExchange. This solution would benefit its customers with CRM automation, driving user engagement. It would empower customers with AI-powered intelligent virtual assistants to manage their lead generation and sales processes.
The conversational AI virtual assistants (IVAs) active on applications would enable users to access those applications through simple voice and text commands. In addition, the IVAs would process a request instantly and present the information within a fraction of a second, accelerating business operations. Its IVAs recognize user intent, tone and sentiment through contextual intelligence and natural language understanding. The solution Kore.ai AgentAssist for Service Cloud Voice is directly available on AppExchange, as it has now integrated with Salesforce company.
Launching this solution on the Service Cloud Voice platform would drive contact center productivity. It would automate manual tasks and support agents for customer engagement with contextual information and suggestion for future actions in real-time scenarios, giving enhanced AI user experience.
Salesforce AppExchange is a renowned enterprise cloud marketplace that connects software developers, companies, and entrepreneurs worldwide. It interacts with customers of all sizes across various industries for ready-to-install apps and assists Salesforce-certified consultants in solving all kinds of business problems. The statistics say it has achieved about 10 million customer installs, approximately 117,000 peer reviews and more than 7,000 listings.
CEO and Founder of Kore.ai, Raj Koneru, said, "The world is fast moving toward an AI-first framework, and we want to provide the best AI solutions to every Salesforce CRM user through this partnership." He added, "The Kore.ai open architecture and no-code platform framework enables an easy integration that brings the benefits of multichannel, conversational experience to Salesforce's exceptional CRM processes. This transforms customer engagement, automation and user interactions with enterprise systems in ways unforeseen before bringing absolute delight."
(Source – Cision PR Newswire)
Headquartered in Orlando, Florida, Kore.ai, an IT consulting and services company, chatbot platform builder services, bot platform builder services, AI, NLP, enterprise bots, dialog design, bot marketplace, b2b bots, b2c bots, b2e bots, ML, AI Chatbot and bots, Enterprise and Intelligent Virtual Assistant, Conversational AI, Digital UX, HR Support, IT Helpdesk, Conversational Banking and Commerce, Conversational Agent, experience optimization platform, work-assist, and smart-assist. It has made innovations in Natural Language Understanding (NLU), offering advanced human-to-machine interactions as virtual assistants. Through conversational digital interactions, it has transformed enterprise transactions with their customers, employees, and partners, since 2013.