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Microsoft Office 365 and Azure users locked out of accounts due to MFA issues

November 20, 2018 / keumars

Azure and Office 365 users were unable to login to their accounts yesterday due to issues with Microsoft’s multi-factor authentication (MFA) service.From 4.39am on Monday until later that evening users in the UK and Western Europe, as well as pockets around the world, were unable to access their Office 365 accounts.Azure services such as Azure Active Directory was also closed off to users whose organisations enforced mandatory MFA.Although Microsoft says its services are now operating as normal, this incident has angered organisations trying to convince their employees of MFA’s benefits, as well as those who have had to contend with similar outages in recent months.