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Almost three quarters of businesses using cloud-powered UC

January 23, 2019 / Clare Hopping

Three quarters of UK businesses are adopting cloud-powered unified communications (UC) models so they can offer more innovative services, a report by Mitel has revealed. These businesses don't believe the same scope of services is available with traditional models and so are moving to the cloud to offer a more diverse product selection. Almost 90% of businesses think access to UC services such as presence, secure instant messaging, voice and video calls are vital to their success and so are so turning to the cloud to provide this flexibility. Nearly a third of companies also insist that audio and video conferencing and seamless content sharing is a key part of their offering.However, before migrating to a cloud-first model, businesses feel it’s crucial they explore the cost of the move, with 88% saying cost considerations are their primary concern. They are particularly interested in the cost of data reversibility, with almost half of businesses saying this played a big part ...