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HCL's DRYiCE Division Is Building AI Solutions To Usher In Digital Transformation

December 11, 2018 / Joseph Tsidulko

As enterprises look to the channel to help drive their digital transformation initiatives, artificial intelligence enabled by cloud is paving the way for them to reap the benefits of Consumer Centric service delivery practices.HCL Technologies is looking to drive that transformation through its DRYiCE division, which delivers AI-based solutions to simplify IT and digital operations, Clayton Ching, the AI-developer's global head of product management, told attendees of the NexGen Cloud conference in Anaheim, Calif. on Tuesday.The emergence of "technophile customers" is forcing technology providers to step up their games, Ching said, as those sophisticated buyers look to the advent of smart machines to transform their business operations.