With complexity continuously increasing, remote teams, and the need to release software faster, organizations around the world are increasingly taking advantage of AI. Understanding how important AI-assistance would be to operations and development teams, the Dynatrace engineering team set about reinventing a radically new platf
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For many businesses, applications and services have become increasingly important in recent weeks, and, in some cases, potentially the only way to earn revenue in today’s new normal. During these uncertain times, market conditions are continuously changing. Moving to cloud native apps and infrastructure is the core of IT readine
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With another year of hard work and major platform changes, we at InSync took the time to share and exhibit the power of our smart and robust integration platform – APPSeCONNECT. At InSynchrony 2018 – the Annual Product Launch Event, we brought to light the new product innovations over the past year and gave a glimpse of the new Cloud-to-Cloud integration feature of APPSeCONNECT.
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Watch now to know about CX challenges, digital adoption, the growing importance of employee experience, personalization, and driving innovation with cloud contact center platforms.
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