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Alianza Empowers Service Providers to Grow Cloud Communications Revenue with a Robust Cloud PBX Integration for Microsoft Teams

Alianza Empowers Service Providers to Grow Cloud Communications

Alianza, Inc. today introduced Alianza for Microsoft Teams, a new and powerful solution that gives service providers a robust cloud PBX voice solution for Microsoft Teams.

Many communication service providers (CSPs) struggle with the complexities and hidden costs of setting up telephony for Microsoft Teams via Direct Routing or Operator Connect. In many cases, they are forced to employ a third-party Microsoft partner to manage a Teams integration on their behalf. Alianza for Microsoft Teams ensures successful implementation by automating the voice configuration between the customer's Microsoft 365 tenant and the Alianza platform — without specialized expertise or expensive network elements like session border controllers (SBCs).

With Alianza for Microsoft Teams, both CSPs and Teams administrators bypass the heavy lift and complex configuration of the voice calling and user policies in the Microsoft Teams admin center.

Highlights of Alianza for Microsoft Teams include:

  • Unprecedented Automation. A two-step deployment to add licenses and sync, it's that simple. Alianza has simplified Direct Routing for PSTN and PBX provisioning, which eliminates the heavy technical lift for CSPs.
  • Robust PBX Feature Set. Comprehensive calling features support knowledge workers who live and breathe Teams, while continuing to support non-Teams users within the organization who are primarily reliant on traditional telephony functionality and devices.
  • Superior PSTN Coverage. Wide rate renter coverage ensures CSPs can provide telephone numbers wherever their Teams users are located.
  • Extensive CPE Interoperability. Alianza for Microsoft Teams supports a wide variety of SIP endpoints ranging from IP phones to high density analog gateways, including devices from Cisco, Yealink, and Poly, empowering CSPs with the ability to deploy the right devices for their customers.
  • Faster Time to Market. Alianza for Microsoft Teams can be enabled and set up in minutes so CSPs can take advantage of the Teams opportunity immediately as opposed to the typical 12-month deployment timeframe.
  • Administrative Ease. With Alianza for Microsoft Teams automation, CSPs don't need to define the SBC and PBX templates every time they sign up or move an end user to the Teams integration. In addition, PowerShell scripting is not required to build, test, and deploy, meaning zero extra work for the Teams Admin.
  • Security. End-to-end encryption of both signaling and media is enforced between the integration and Microsoft 365. Additionally, administrative access is controlled by Azure/Microsoft 365 single sign-on; no user credentials are stored by the portal.

With 280 million Teams monthly active users globally, only 30% of which are active Teams Phone users and a much smaller percentage with PSTN, there is a massive market opportunity for CSPs to build their "with Teams" strategy and capitalize on the large and growing Microsoft's Team ecosystems.

Although Microsoft offers documentation to enable Direct Routing, it's an intense, do-it-yourself approach that requires high levels of specialized expertise. Alianza's turnkey, voice-enabled Teams integration goes beyond Direct Routing to radically simplify the heavy technical and administrative complexities of implementing Direct Routing. With Alianza for Microsoft Teams, CSPs are better positioned to deliver an enterprise-grade, feature-rich, and administratively easy solution to their end–users.

Alianza's Business Cloud Communications PBX serves as the central calling platform and routing engine for Microsoft Teams users, offering consistent call routing policies and proper management of user presence, metrics, and call routing. Simply add the integration to an account through the Alianza Admin Portal and identify the Microsoft 365 Global Admin user who will manage the integration. CSP staff and the Global Admin will have a real-time status view of the state and health of the integration in the Alianza portal.

"We've eliminated all of the complexity required by service providers to deliver Teams telephony for their end-users. Alianza for Microsoft Teams is another example of how Alianza innovates to help CSPs grow their cloud communications portfolio and capitalize on large revenue opportunities and radically simplify voice and UC deployment at scale," says Dag Peak, Chief Product Officer at Alianza. "This represents a massive market opportunity. Service providers can leverage Microsoft Teams' popularity, market share, and extensive customer base by using Alianza for Microsoft Teams as the ideal, voice integration solution."

Availability

Alianza for Microsoft Teams is available now in the US and Canada.

About Alianza

Alianza is the communications cloud for service providers. We help our customers supercharge growth, reduce costs, and transform into modern techcos. With Alianza, service providers can navigate the end of the softswitch era and upgrade to a cloud-native solution to power both legacy voice and next-gen cloud communications services — including cloud meetings, collaboration, and text messaging. Our team of experts are passionate about simplifying service delivery and ensuring first-rate customer experiences for more than 200 service providers.

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Business Wire | October 17, 2023

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Business Wire | October 17, 2023

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Couchbase | October 09, 2023

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Business Wire | September 29, 2023

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dbt Labs Announces Major Enhancements to dbt Cloud to Enable Collaboration at Scale

PR Newswire | October 19, 2023

dbt Labs, the pioneer in analytics engineering, today announced several new product capabilities to its dbt Cloud platform at its annual customer conference, Coalesce 2023. New dbt Cloud capabilities enable customers to adopt dbt at scale and include dbt Explorer, Cloud CLI, new partner adapters, and the next generation of the dbt Semantic Layer. dbt Labs also announced the new dbt Mesh paradigm, which equips teams to collaborate across projects to support a data mesh architecture, enabled by the new capabilities. These announcements provide organizations with a centralized data transformation platform where everyone can contribute to data in a governed manner with increased velocity, quality, consistency, and coordination. "We first introduced dbt Cloud to help data analysts and engineers productionize dbt deployments," said Tristan Handy, CEO and founder of dbt Labs. "With today's announcements, dbt Cloud customers can create a mesh of interconnected, domain-owned, dbt codebases. The developments we've made this year are central to enabling collaboration across multiple projects, a requirement for managing dbt at scale." Centralized, Secure, and Scalable Governance with dbt Mesh Historically, organizations have relied solely on a central data platform and data team to deliver analytics to the entire business, resulting in bottlenecks, overworked teams, shipping delays, and low data quality. Today, dbt Labs has launched dbt Mesh, a new paradigm that makes it possible for domain teams to build and maintain their own data products, without compromising on governance or creating silos. By doing so, data products can quickly and easily build on each other. Instead of centralizing business logic in a monolithic dbt project, central data teams can make platform decisions and set global standards for governance. The dbt Mesh paradigm allows users to: Declare interfaces between contributors inside of dbt, with the use of model access levels, model contracts, and model versions. Natively support dependencies across projects, which allows each domain team to own their own data products. Democratize ownership by allowing every team to own and contribute to their own data products instead of requiring a single, monolithic dbt project for the entire organization. Launched in public preview, the capabilities enabling dbt Mesh are currently available for no additional cost to current dbt Cloud customers. Intuitively Navigate and Discover Data Products with dbt Explorer dbt Labs also announced dbt Explorer, a next generation documentation and lineage visualization experience. In addition to supporting the dbt Mesh paradigm, dbt Explorer allows any organization to more easily discover and understand their dbt assets across teams and projects. dbt Explorer makes it easier for data teams to share context, troubleshoot issues, and reuse assets across different parts of the organization – significantly reducing friction in the data development workflow, and allowing teams to better control their data platform spend at the same time. Develop Anywhere with the Cloud CLI The dbt Cloud platform has been enhanced to now provide data developers more flexibility in how they write dbt code. In addition to its in-browser Integrated Development Environment (IDE), dbt Cloud now offers a dedicated Command Line Interface (CLI), giving more advanced practitioners the flexibility to contribute via any terminal or IDE software of their choosing. This gives data practitioners the best of both worlds: they can eliminate many of the hassles of local development—such as the complexities of manual configuration, authentication, and version upgrades—while enjoying the benefits of a hosted solution, all from the comfort of their preferred development environment. With the introduction of the Cloud CLI, data teams can operate with confidence knowing that the entire organization is collaborating from a consistent platform, while each developer is free to work from wherever they are most comfortable. Expanding the Ecosystem with Microsoft adapters Additionally, dbt Labs is expanding the ecosystem of cloud data platforms that dbt Cloud inter-operates with, announcing upcoming adapters for Microsoft Azure Synapse and Microsoft Fabric. Existing Synapse and Fabric customers will soon be able to leverage dbt Cloud's full-service data transformation capabilities, providing mutual customers even more flexibility into how and where they develop and deliver data products. dbt Cloud support for Fabric is currently in private preview, and Synapse support will be made available before the end of 2023. Power Consistent Metrics with the dbt Semantic Layer dbt Labs also announced the next generation of the dbt Semantic Layer following its acquisition of Transform in February 2023. The dbt Semantic Layer now enables organizations to centrally define business metrics in dbt and then query them from a number of integrated analytics tools including Tableau, Google Sheets, Hex, and Mode. This allows organizations to ensure that critical definitions such as "revenue," "customer count," and "churn rate" are universally consistent, in every downstream application, by every user and team. The new dbt Semantic Layer is accessible to data platforms supported by dbt Cloud, namely BigQuery, Databricks, Redshift, and Snowflake. About dbt Labs Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. dbt Labs pioneered the practice of analytics engineering, built the primary tool in the analytics engineering toolbox, and has been fortunate enough to see a fantastic community coalesce to help push the boundaries of the analytics engineering workflow. Today there are 30,000 companies using dbt every week, 90,000 dbt Community members, and 3,600 dbt Cloud customers.

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