Informatica | May 25, 2022
Informatica an enterprise cloud data management leader, today announced the Intelligent Data Management Cloud (IDMC) for Healthcare and Life Sciences with new cloud-first, cloud-native capabilities designed to build digital-first experiences for connected patient care. IDMC for Healthcare and Life Sciences is the industry's first cloud-neutral, AI-powered, data management platform with the ability to ingest, manage and govern data in a hybrid, multi-cloud environment.
According to McKinsey, cloud capabilities are predicted to generate $100 billion to $170 billion of value in 2030 for healthcare companies*. The major driver of this value lies in enabling them to more effectively innovate, digitize, and realize their strategic objectives. Patients today demand telehealth, connected care and more personalized digital experiences, driving the need for healthcare providers and life sciences companies to invest in a cloud-first approach to digitalization to meet those needs.
IDMC for Healthcare and Life Sciences is an end-to-end integrated data management cloud that enables the entire data lifecycle, including data discovery, ingestion, integration of data and applications, quality improvement, single views and 360 applications, governance, privacy, and data sharing and democratization. Key capabilities of IDMC for Healthcare and Life Sciences include:
Cloud-first, Master Data Management offering a golden record of patient data: Healthcare organizations are prioritizing a single source of truth on their master data for patients, providers or members. IDMC for Healthcare and Life Sciences offers a cloud-first approach to master data management which can unlock significant value for the healthcare and life sciences industry in delivering highly personalized omni-channel experiences for patients and members, optimizing supply chain and inventory to reduce costs and building advanced analytics to drive positive healthcare outcomes for patients.
Out-of-the box healthcare industry-specific accelerators to significantly reduce time to value: IDMC for Healthcare & Life Sciences offers connectivity to MedPro, Salesforce, NPI data, National Patient Account Services, Veeva, Workday, Oracle Fusion HCM Cloud, Orange HRM, Salesforce Health Cloud, UltiPro and also comes with out-of-the-box, healthcare industry-specific extensions that include HL7, HIX (Health Information Exchange), HIPAA, NCPDP (National council for Prescription Drug Programs) that significantly reduce time to value.
Data quality rules designed to improve patient health and comply with regulatory compliance: Managing data quality is critical in the healthcare industry. Electronic healthcare records are not only heavily governed and need to comply with HIPAA regulations, but also affect patient treatment and policies. Informatica's IDMC platform offers data quality rules that validate and standardize contact details for providers, patients and payors, a critical foundation to generating trusted data and insights from that data. Informatica's Data Quality Accelerator for Crisis Response is a set of rules that cleanse, standardize, and validate data, allowing customers to enable data-driven decision making that ultimately improve patient health.
"Informatica's IDMC for Healthcare and Life Sciences can help us turn data into valuable insights by rapidly accelerating how we ingest, analyze and govern data on the cloud," said Amar Gurivireddygari, Chief Data and Analytics Officer, Blue Cross Blue Shield of Kansas City. "IDMC's out-of-the box healthcare accelerators will greatly reduce the time to value on cloud modernization and move us from day-to-day data management to driving data-led innovation."
IDMC for Healthcare and Life Sciences addresses the unique challenges the industry faces with data siloes and unstructured data. With IDMC, healthcare organizations can now create a central repository of trusted data on a single, end-to-end, cloud-first platform that they can easily access, manage and analyze to make smarter decisions in real-time."
Richard Cramer, Chief Healthcare Strategist, Informatica
Informatica an Enterprise Cloud Data Management leader, empowers businesses to realize the transformative power of data. We have pioneered a new category of software, the Informatica Intelligent Data Management Cloud™ (IDMC), powered by AI and a cloud-first, cloud-native, end-to-end data management platform that connects, manages, and unifies data across any multi-cloud, hybrid system, empowering enterprises to modernize and advance their data strategies. Over 5,000 customers in more than 100 countries and 85 of the Fortune 100 rely on Informatica to drive data-led digital transformation.
CLOUD DEPLOYMENT MODELS
Five9 | April 22, 2022
Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced an enhanced strategic agreement with Deloitte Canada, an independent firm under the Deloitte brand that provides a broad range of integrated services and world-class capabilities to public and private clients spanning multiple industries.
The expanded collaboration will drive customer experience transformation, as Five9 continues to expand its international footprint, and closely aligns Five9 and Deloitte Canada’s proven success in partnering with Canadian companies to meet the growing demand for digital age networking and Cloud Contact Center as a Service (CCaaS).
Deloitte Canada will feature the Five9 Intelligent Cloud Contact Center as part of its Future of Service Practice, providing end-to-end contact center solutions and services across strategy, architecture, and implementation. The Five9 platform will provide Deloitte Canada’s clients access to digital channels, contact center analytics, workflow automation, workforce optimization, and practical AI to help create more human customer experiences, engaged and empowered contact center agents, and ultimately help deliver tangible business results.
Deloitte Canada is a leader in customer experience implementation, and Five9 is highly rated by customers for its solutions and superior after sales quality of service and customer satisfaction. This strategic agreement will amplify existing sales and solutions enablement resources in the Canadian market, and Deloitte Canada will invest in building a Five9 Center of Excellence within Canada focused on leveraging the Five9 platform to drive innovation for the contact center of the future.
“Contact centers have become a vital channel for organizations to strengthen their customer relationships and accelerate business transformation,” said Bruce Derraugh, Canadian Practice Leader, Deloitte. “We are expanding our Canadian Future of Service Consulting team that is dedicated to helping our clients leverage modern CCaaS solutions, and we look forward to working closely with Five9 to help our clients maximize the value of their CX solutions and drive successful transformation outcomes to meet their business objectives.”
There is a growing demand for CCaaS solutions, and this strategic agreement builds on recent investments Five9 has made to support its rapidly growing Canadian customer base. In 2020, Five9 rolled out two new Canadian data centers that support local data privacy regulations and augment the already available data centers in North America and EMEA. The Five9 field services teams have expanded to include additional Canadian-based Sales, Support, Professional Services, Cloud Infrastructure, Partner Ecosystem, and Customer Success teams that are helping Canadian companies embrace cloud innovation and meet the increased demand to deliver exceptional customer service.
“Canadian businesses have more choice than ever when it comes to cloud-based contact center services, and our partnership with Deloitte Canada will extend our ability to deliver a differentiated, secure, world-class experience for our customers,” said Steve Plunkett, Vice President, Global Systems Integrators, Five9. “We are excited about our partnership with Deloitte Canada and the business outcomes we will jointly drive for local enterprises’ ongoing success.”
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,500 customers worldwide and facilitating billions of call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centers increase productivity, be agile, boost revenue, and create customer trust and loyalty.
Made4net | June 13, 2022
Made4net, a global leader in cloud-based supply chain execution and warehouse management system (WMS) software, today announced that Zethcon, a leading North American WMS software company with a robust cloud-based product platform designed specifically for the unique requirements of the third-party logistics (3PL) market, has agreed to be acquired by Made4net. Combining Zethcon’s multi-decade track record of delivering premier 3PL WMS solutions with Made4net’s WMS product leadership across a broad diversity of end markets that extend beyond 3PL, creates a best-of-breed warehouse software company serving an impressive global footprint of blue-chip 3PL and non-3PL customers, spanning virtually all industries.
For nearly 20 years, Zethcon’s flagship product, Synapse WMS, has enabled 3PL and cold-chain customers to improve the speed, accuracy, and efficiency of their warehouse operations. The Synapse platform offers real-time inventory visibility, extensive ecommerce and order management capabilities, and deep, purpose-built WMS functionality for 3PL and cold chain operators and their customers. “One of the most important factors in our track record of success, is our people,” said Chris Oechsel, President and CEO of Zethcon. “This partnership with Made4net allows for our leadership, culture, and customer focus to continue on their same trajectory, while now leveraging the resources that come with a larger company and experienced private equity firm.”
"The continued growth of ecommerce and omnichannel is massively disrupting in-house supply chain operations and distribution requirements for outsourced 3PL operators,” said Tom St. Geme, Vice President, Thompson Street Capital Partners and Made4net investor. "The combination of Zethcon and Made4net creates a world-class WMS software provider with innovative solutions tailored to the needs of the mid-market; it now further enables both 3PL and non-3PL customers to modernize their supply chains through automation and real-time visibility.”
"We are excited to welcome Zethcon’s team and customers to Made4net, The Synapse WMS is recognized for offering rich 3PL functionality on a versatile platform, which is a natural match for Made4net’s configurable supply chain solutions. The combination of our companies and pooled resources will propel us into the forefront of innovative and powerful supply chain software solutions and first-class customer support.”
Duff Davidson, CEO of Made4net
"Over the 20 years Synapse WMS has been in market, we have developed a reputation as 3PL distribution experts as our depth of functionality evolved with the more than 100 3PL companies adopting the solution,” said Oechsel. “The ability for Zethcon to continue its commitment to outstanding customer support and focus on being the best 3PL WMS platform available, is what made this partnership with Made4net so attractive.” In parallel with the transaction, Chris Oechsel will be joining Made4net as President of 3PL.
Made4net is a leading global provider of best-in-class, cloud-based supply chain execution and warehouse management solutions for organizations of all sizes to improve the speed and efficiency of their supply chain. The company’s end-to-end SCExpertTM platform offers a robust WMS solution that enables real-time inventory visibility, labor management, and equipment productivity with performance analytics that drive faster, more accurate order fulfillment and improved supply chain efficiency. In addition to the best-of-breed WMS, the platform offers integrated yard management, dynamic route management, proof of delivery and warehouse automation solutions that deliver a true supply chain convergence. Made4net is proud to be recognized by industry experts as a global leader in warehouse management software, including Gartner’s Magic Quadrant for WMS.
Zethcon is a provider of modern WMS software designed to drive growth, revenue and reliability for the 3PL, cold chain, and distribution markets. The company’s flagship product, Synapse WMS, offers broad and deep functionality in a highly configurable package, capable of matching unique customer requirements. With 50 years of experience solving customer problems with innovative technology, Zethcon is dedicated to highly responsive service and long-term partnerships.
About Thompson Street Capital Partners
Thompson Street Capital Partners (TSCP) is a St. Louis-based private equity firm focused on investing in founder-led middle market businesses. We have acquired more than 150 companies in the Healthcare & Life Science Services, Software & Technology Services and Business Services & Engineered Products sectors and have managed more than $3.6 billion since being founded in 2000. TSCP partners with management teams to increase value by accelerating growth, both organically and via complementary acquisitions.
CLOUD DEPLOYMENT MODELS
IntelliShift | March 30, 2022
IntelliShift, the leading cloud-based fleet and safety management platform, today announced the AI Dash Cam 400, available for immediate deployment. The reimagined solution includes optimized hardware with rapid install technology using plug-and-play connections that enable fleets to keep their vehicles on the road to yield an even faster time to value. Vehicles can be upfitted in less than 30 minutes, and the solution can be easily moved to other vehicles when leased or replacement vehicles get onboarded to a fleet.
IntelliShift has also released new platform enhancements that enable fleet owners to deploy and manage comprehensive safety technology quickly and seamlessly with IntelliShift’s all-in-one solution. Offering the industry’s tightest integration of video, AI, advanced telematics, and engine diagnostics, IntelliShift gives fleet owners across industries, ranging from construction to field service and utilities, the real-time access to unified data that unlocks efficiency, visibility, and safety.
The IntelliShift AI Dash Cam 400 generates cost savings and immediate safety ROI by reducing accidents, lowering insurance premiums, and providing a full-picture view of safety events through its integrated approach to collecting and analyzing data. Compared to other systems that utilize insights from disparate platforms, IntelliShift prevents siloed analytics and reporting, which often results in mixed signals about the next step to take to improve your fleet business processes.
IntelliShift’s single-source data, built on a common architecture, is always in-sync across video and telematics, ensuring accuracy and fairness in post-accident fault determination to exonerate innocent drivers and reduce settlement costs. IntelliShift’s telematics and AI video technology was designed with the knowledge that quick access to advanced AI video is central to a fleet’s ability to reduce dangerous driving and lower costs. The AI Dash Cam 400 provides key AI functionality without extraneous features that don’t directly contribute to ROI.
About 3,000 people die every year as a result of distracted driving and approximately 400,000 others are injured. A recent survey by IntelliShift also found that 82% of consumers prefer commercial vehicles have driver-facing and road-facing dash cameras installed to promote better driving behavior. IntelliShift’s AI Dash Cam 400 captures video of the road and driver simultaneously, providing proactive in-cab driver coaching to prevent dangerous behaviors. In fact, customers who implement the IntelliShift platform with integrated AI dash cams and driver scorecards, and follow its proven safety best practices, realize a 9X reduction in harsh driving incidents, including hard braking, speeding, and rapid acceleration, key contributors to high vehicle accident rates.*
“When developing the AI Dash Cam 400, we went beyond creating a product that offers a faster installation and an intelligently designed form factor. Our development was rooted in ensuring we could deliver tangible ROI through every possible avenue by solving many of the problems that the first-generation AI video solutions left out,” said Ryan Wilkinson, Chief Technology Officer at IntelliShift. “Additionally, we evolved our approach to supply chain to get product into users’ hands quickly and at scale.”
IntelliShift is the leader in connected fleet and safety operations. Leveraging 20 years of telematics expertise, our cloud-based IoT platform unites people, processes, vehicles, and equipment. Connecting real-time operational data, IntelliShift delivers actionable insights and intelligently predicts and optimizes business performance. As a trusted partner to mobile and field operations spanning SMB to the enterprise market, our client-centric approach ensures a seamless deployment, easy integration with existing solutions and generates immediate returns through increased productivity, improved safety metrics and a demonstrable reduction in costs per asset. We are proud to work with leading brands including Bimbo Bakeries, Thyssenkrupp Elevators and US Ecology.