Cloud App Development

BMC Enters into Multi-year Agreement with Google Cloud

BMC, a global pioneer in software solutions for the Autonomous Digital Enterprise (ADE), announced that it has signed a multi-year agreement with Google Cloud to provide its BMC Helix service and operations management solutions. On their path to becoming an ADE, customers obtain secure, low-latency cloud infrastructure and streamlined access to Google Cloud features, giving businesses of all sizes access to an enterprise-grade solution.

The BMC Helix solution is already an industry leader in terms of dependability, scalability, flexibility, and customer value delivery. The BMC Helix platform's open, microservices-based architecture, combined with Google Cloud's focus on supporting global enterprise customers with data analytics and contact-center AI, now provides even more companies with the innovation and technology choices they need to succeed amid ever-changing market dynamics.

"Bringing BMC's platform to Google Cloud will enable businesses to quickly deploy and scale its enterprise automation capabilities in a secure and trusted environment. We're thrilled to support BMC's growth in the cloud and to jointly help enterprises modernize and automate their most critical systems and services through the use of cloud infrastructure, AI, ML, and data analytics,"

Janet Kennedy, VP, North America at Google Cloud

The partnership between BMC and Google Cloud has been extended with their new agreement. Customers can now opt from a number of Google Cloud technology integrations on the BMC Helix platform right now, including:

• Google translate for virtual agents, chatbots
• Google Analytics for measuring service experiences
• BMC Helix Discovery utilizing Google Identity-Aware Proxy (IAP) for deep, secure dynamic Google Cloud estate mapping

"We bring customers choice without compromise. Partnering with a premier, highly-valued cloud provider like Google Cloud supports our multi-cloud strategy to give our customers access to best-in-class enterprise service and operations management solutions whenever and wherever they're needed. Our unique approach, innovative solutions, and strategic relationships will continue to provide our customers with the options they need now and into the future," said Margaret Lee, senior vice president and general manager of Digital Service and Operations Management at BMC.

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