Accenture | April 23, 2022
Accenture (NYSE: ACN) has acquired Ergo, a data-centered business located in Argentina that helps companies create a culture of data-driven decision-making using big data, analytics and artificial intelligence (AI). Ergo’s team of 200 data specialists will join the Data & AI team within Accenture Cloud First. Financial terms of the acquisition were not disclosed.
The acquisition expands Accenture’s Cloud First capabilities to drive data-led transformations for clients in the Hispanic South American market, spanning Argentina, Chile, and Colombia.
With headquarters in Buenos Aires, Ergo brings human-centric design principles to build data solutions that guide better business decisions. Founded in 2004, Ergo combines technology expertise and customer-focused consulting to integrate data and AI across the enterprise and create a trusted single source of insights.
Almost every day, 2.5 quintillion bytes of data are created by humans and machines across the cloud continuum at the edge, on the internet and in data centers. Cloud is the place where all this data gains accessibility and scale. Cloud’s advanced data & AI tools empower companies to transform data into intellectual capital like never before. By acquiring Ergo, Accenture will bring more resources to help clients gain insights about where to focus their transformation for the most value and how data can support better decision-making through the transformation process.”
Karthik Narain, global lead for Accenture Cloud First
Ariel Güelmos, Ergo’s CEO said, “Joining the Accenture Cloud First team will enable us to scale our data-led experience for major worldwide clients to achieve better business outcomes, faster – from improving how they work, how they serve customers, and how they differentiate through new products and services.”
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities
A10 Networks | March 29, 2022
Based on its recent analysis of the Global DDoS Mitigation Industry, Frost & Sullivan recognizes A10 Networks with the 2021 Customer Value Leadership Award for delivering secure business applications for multi-cloud environments. A10 Networks provides scalable and secure applications to enable companies and service providers to automate application management, simplify multi-cloud complexity, gain detailed business performance insights, and secure 5G networks.
A10 Networks is one of the leading choices for large corporations to effectively mitigate the risks of DDoS attacks that have been growing significantly due to the digital transformation accelerated by the COVID-19 Pandemic. A10 Networks also leverages artificial intelligence and machine learning to help its clients face attacks and ensure the security of its applications.
A10 has invested in strengthening processes and increasing efficiency over the years and is now in a position to extend the accrued benefits to its customers. Its ability to scale and automate DDoS protection solutions reflects a commitment to its target market of those who operate large data centers, from service providers, gaming, large enterprises, universities, and more. The company harnesses the expertise of its employees and enables an environment to ensure that their innovative ideas and relevant initiatives are leveraged to enhance customer value."
Deepali Sathe, Senior Industry Analyst at Frost & Sullivan.
A10 Networks implements continuous improvements based on customer feedback, and its deep understanding of modern business needs allows the company to cater to evolving customer demands. A10 leverages this customer-centric approach to offer excellent customer service that guarantees 24/7 support and rapid response to any DDoS attack that could severely affect business performance. The company is well-positioned in the market with a strong presence in more than 117 countries and it has notable customers such as Microsoft, Uber, LinkedIn, Samsung, UCLA, Godaddy, Comcast, among others.
"A deep understanding of customer challenges in dealing with DDoS mitigation, and highly relevant solutions helped A10 enhance the customer experience. It continues to invest in innovative techniques to become the preferred option for large companies looking to mitigate DDoS attacks on a global scale and become a more recognized brand, rather than a best kept secret," noted Sathe. "A10 differentiates by providing a dedicated support hotline to experts assigned to its DDoS security incident response team (DSIRT) for its Thunder TPS customers, above and beyond regular support services. In the event of disruption despite the presence of a DDoS solution, DSIRT helps to diagnose, interpret, and stop an attack."
Each year, Frost & Sullivan presents this award to the company that demonstrates excellence in implementing strategies that proactively create value for its customers, focusing on improving the return on the investment that customers make in its services or products. The award recognizes A10 Networks' unique focus on augmenting its customers' value, beyond simply good customer service, leading to improved customer retention and customer base expansion.
Frost & Sullivan Best Practices awards recognize companies in various regional and global markets for demonstrating outstanding achievement and superior performance in leadership, technological innovation, customer service, and strategic product development. Industry analysts compare market participants and measure performance through in-depth interviews, analyses, and extensive secondary research to identify best practices in the industry.
About Frost & Sullivan
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CLOUD APP DEVELOPMENT
Accenture | February 23, 2022
Accenture is helping Navitaire, an Amadeus company providing technology and business services to the airline industry, accelerate its cloud-first transformation journey, enabling the full migration of Navitaire’s application suite to the Microsoft Azure platform in just 24 months.
The collaboration — in which Accenture is teaming with Avanade, its joint venture with Microsoft — is key to helping Navitaire achieve its long-term cloud strategy centered on customer innovation and improved flexibility, responsiveness, efficiency and scale, benefits that have become even more critical during the COVID-19 pandemic recovery.
Accenture will assist Navitaire in further integrating new technology capabilities such as advanced analytics, artificial intelligence and machine learning, as well as technology from its ecosystem partners, to help improve Navitaire’s clients’ ability to create new products and services for their customers.
The team has already completed foundation builds in three Azure regions, with the fourth region targeted for the first quarter of 2022, and migrated New Skies, Navitaire’s industry-leading reservations platform, to the cloud. This gives airlines access to new cloud services and improved system performance.
“Our accelerated transformation will enhance operational agility and better position us to develop new services for our customers across the travel ecosystem,” said Kyle Stromberg, chief technology officer, Navitaire. “The collaboration with Accenture will help achieve our cloud strategies and support our customers’ ability to innovate, deliver personalized digital experiences and make more data-informed decisions.”
Emily Weiss, a senior managing director at Accenture who leads its Travel industry practice globally, said, “As the pandemic has shown us, being digital and in the cloud is essential — and time is of the essence. We’re now in an era of compressed transformation. Our work with Navitaire will help it spur innovation at speed and with scale, which are the hallmarks of a truly cloud-first organization.”
Last year, Accenture was positioned as a Leader in both Market Impact and Vision & Capability for systems integration capabilities on Microsoft Azure in a report from Everest Group, a leading industry analyst.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
Navitaire, an Amadeus company, delivers industry-leading technology services supporting growth, profitability and innovation to more than 60 airlines and rail companies worldwide carrying a total of 819 million annual passengers in 2019, including many of the world’s most successful low-cost and hybrid airlines. Navitaire offers a full suite of cloud-enabled proven solutions focused on revenue generation and streamlining costs in the areas of reservations, ancillary sales, loyalty, revenue accounting and business intelligence. Navitaire has offices in North America, Europe, Asia and Australia, and is a wholly owned subsidiary of the Amadeus Group.
CLOUD APP DEVELOPMENT
Consolidated Communications | December 28, 2021
Consolidated Communications a leading broadband and business communications provider, has completed a range of enhancements to their Managed IT Services suite, delivering even more value and a better experience for businesses.
In recent months, Consolidated has added new functionality and white glove support to bolster its robust Managed IT Services offering, including Microsoft 365, Managed Desktop Network & Server, Managed Mobile, and Acronis Backup and Disaster Recovery. These enhancements deliver 24/7 expert customer service, and the tools and knowledge that come with decades of experience, including: support for desktops, servers, network gear and mobile devices. Consolidated’s Managed IT Services are built to support and operate in regulated and compliant environments, for businesses of all sizes.
“Every business is trying to increase productivity and efficiency, and that’s exactly what we’re offering. Consolidated’s Managed IT Services provide a truly outstanding customer service experience that is reliable, affordable, and allows companies to focus on growth and meeting their business objectives and obligations to their customers.”
Travis Graham, vice president of commercial product for Consolidated
The newly enhanced Acronis Backup and Disaster Recovery provide customers with the best way to protect their businesses in the cloud, avoid costly downtime, reduce IT costs and restore from anywhere. In the wake of 2021’s extreme weather including wildfires, hurricanes and tornadoes, disaster recovery is critical for businesses of every size. Acronis was recognized by industry experts at Gartner, Inc. as Visionary1 in their Gartner 2020 Magic Quadrant for Backup and Disaster Recovery solutions.
As a full-service Managed IT Services provider, Consolidated’s enhanced offerings provide a complete wrap-around suite to SD-WAN, Cloud Secure and the award-winning ProConnect Unified Communications.
About Consolidated Communications
Consolidated Communications Holdings, Inc. is dedicated to moving people, businesses and communities forward by delivering the latest reliable communications solutions. Consumers, businesses and wireless and wireline carriers depend on Consolidated for a wide range of high-speed internet, data, phone, security, cloud and wholesale carrier solutions. With a network spanning more than 50,000 fiber route miles, Consolidated is a top 10 U.S. fiber provider, turning technology into solutions that are backed by exceptional customer support.