CLOUD APP DEVELOPMENT
Accenture | February 23, 2022
Accenture is helping Navitaire, an Amadeus company providing technology and business services to the airline industry, accelerate its cloud-first transformation journey, enabling the full migration of Navitaire’s application suite to the Microsoft Azure platform in just 24 months.
The collaboration — in which Accenture is teaming with Avanade, its joint venture with Microsoft — is key to helping Navitaire achieve its long-term cloud strategy centered on customer innovation and improved flexibility, responsiveness, efficiency and scale, benefits that have become even more critical during the COVID-19 pandemic recovery.
Accenture will assist Navitaire in further integrating new technology capabilities such as advanced analytics, artificial intelligence and machine learning, as well as technology from its ecosystem partners, to help improve Navitaire’s clients’ ability to create new products and services for their customers.
The team has already completed foundation builds in three Azure regions, with the fourth region targeted for the first quarter of 2022, and migrated New Skies, Navitaire’s industry-leading reservations platform, to the cloud. This gives airlines access to new cloud services and improved system performance.
“Our accelerated transformation will enhance operational agility and better position us to develop new services for our customers across the travel ecosystem,” said Kyle Stromberg, chief technology officer, Navitaire. “The collaboration with Accenture will help achieve our cloud strategies and support our customers’ ability to innovate, deliver personalized digital experiences and make more data-informed decisions.”
Emily Weiss, a senior managing director at Accenture who leads its Travel industry practice globally, said, “As the pandemic has shown us, being digital and in the cloud is essential — and time is of the essence. We’re now in an era of compressed transformation. Our work with Navitaire will help it spur innovation at speed and with scale, which are the hallmarks of a truly cloud-first organization.”
Last year, Accenture was positioned as a Leader in both Market Impact and Vision & Capability for systems integration capabilities on Microsoft Azure in a report from Everest Group, a leading industry analyst.
Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 674,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners, and communities.
Navitaire, an Amadeus company, delivers industry-leading technology services supporting growth, profitability and innovation to more than 60 airlines and rail companies worldwide carrying a total of 819 million annual passengers in 2019, including many of the world’s most successful low-cost and hybrid airlines. Navitaire offers a full suite of cloud-enabled proven solutions focused on revenue generation and streamlining costs in the areas of reservations, ancillary sales, loyalty, revenue accounting and business intelligence. Navitaire has offices in North America, Europe, Asia and Australia, and is a wholly owned subsidiary of the Amadeus Group.
CLOUD DEPLOYMENT MODELS
Five9 | April 22, 2022
Five9, Inc. (NASDAQ: FIVN), a leading provider of the intelligent cloud contact center, announced an enhanced strategic agreement with Deloitte Canada, an independent firm under the Deloitte brand that provides a broad range of integrated services and world-class capabilities to public and private clients spanning multiple industries.
The expanded collaboration will drive customer experience transformation, as Five9 continues to expand its international footprint, and closely aligns Five9 and Deloitte Canada’s proven success in partnering with Canadian companies to meet the growing demand for digital age networking and Cloud Contact Center as a Service (CCaaS).
Deloitte Canada will feature the Five9 Intelligent Cloud Contact Center as part of its Future of Service Practice, providing end-to-end contact center solutions and services across strategy, architecture, and implementation. The Five9 platform will provide Deloitte Canada’s clients access to digital channels, contact center analytics, workflow automation, workforce optimization, and practical AI to help create more human customer experiences, engaged and empowered contact center agents, and ultimately help deliver tangible business results.
Deloitte Canada is a leader in customer experience implementation, and Five9 is highly rated by customers for its solutions and superior after sales quality of service and customer satisfaction. This strategic agreement will amplify existing sales and solutions enablement resources in the Canadian market, and Deloitte Canada will invest in building a Five9 Center of Excellence within Canada focused on leveraging the Five9 platform to drive innovation for the contact center of the future.
“Contact centers have become a vital channel for organizations to strengthen their customer relationships and accelerate business transformation,” said Bruce Derraugh, Canadian Practice Leader, Deloitte. “We are expanding our Canadian Future of Service Consulting team that is dedicated to helping our clients leverage modern CCaaS solutions, and we look forward to working closely with Five9 to help our clients maximize the value of their CX solutions and drive successful transformation outcomes to meet their business objectives.”
There is a growing demand for CCaaS solutions, and this strategic agreement builds on recent investments Five9 has made to support its rapidly growing Canadian customer base. In 2020, Five9 rolled out two new Canadian data centers that support local data privacy regulations and augment the already available data centers in North America and EMEA. The Five9 field services teams have expanded to include additional Canadian-based Sales, Support, Professional Services, Cloud Infrastructure, Partner Ecosystem, and Customer Success teams that are helping Canadian companies embrace cloud innovation and meet the increased demand to deliver exceptional customer service.
“Canadian businesses have more choice than ever when it comes to cloud-based contact center services, and our partnership with Deloitte Canada will extend our ability to deliver a differentiated, secure, world-class experience for our customers,” said Steve Plunkett, Vice President, Global Systems Integrators, Five9. “We are excited about our partnership with Deloitte Canada and the business outcomes we will jointly drive for local enterprises’ ongoing success.”
Five9 is an industry-leading provider of cloud contact center solutions, bringing the power of cloud innovation to more than 2,500 customers worldwide and facilitating billions of call minutes annually. The Five9 Intelligent Cloud Contact Center provides digital engagement, analytics, workflow automation, workforce optimization, and practical AI to create more human customer experiences, to engage and empower agents, and deliver tangible business results. Designed to be reliable, secure, compliant, and scalable, the Five9 platform helps contact centers increase productivity, be agile, boost revenue, and create customer trust and loyalty.
Apiiro | June 09, 2022
Apiiro, the leader in Cloud-Native Application Security, today announced the Apiiro Partner Program, which provides comprehensive support for technology, consulting, and reseller partners across the Cloud-Native Application Protection Platform (CNAPP) ecosystem.
In the era of cloud-native application development, the remediation lifecycle is getting longer and more complex because risks are distributed across the design, code, open source packages, infra-as-code, containers, Git and CI/CD servers, and cloud infrastructure.
In addition, the shift in responsibilities and the use of a multitude of tools, each addressing only a small subset of cloud-native application risks has reduced the overall efficacy with noisy alerts and false-positives due to the lack of context. Context from cloud infrastructure to code and Software Bill Of Materials visibility (SBOM) are instrumental for the remediation process across the software supply chain.
Partners like Alacrinet, Defy Security, Google Cloud, HashiCorp, NetSPI, NXGN, Parabellyx, and Trace3 from the cloud-native application security, DevOps, cloud infrastructure security, and other cybersecurity industries are joining the Apiiro Partner Program to work together to help customers remediate cloud-native application risks across the software supply chain. Partners will benefit from the Apiiro Risk Graph technology and enabling resources to speed customer adoption and success with a contextual shift left risk remediation technology.
"Our customers aren't just modernizing their cloud-native application security - they're reinventing the way they develop, build, and deploy cloud-native applications across the software supply chain. By uniting in the Apiiro Partner Program, Apiiro and our partners can collectively ensure cloud-native applications are developed and delivered in a secure manner,"
John Leon, VP of Business Development at Apiiro
Program benefits include training materials and sales resources, access to technical evaluation demos and documentation to enable go to market and joint promotion opportunities. By enrolling in the Apiiro Partner Program, partners can increase their value to customers by delivering contextual shift left risk remediation before releasing to the cloud.
Apiiro has quickly gained momentum and recognition in the cloud-native application security market:
The current winner of the prestigious RSA Sandbox Innovation Award
Named a Gartner 2021 Cool Vendor in DevSecOps
Detected Day 0 Supply Chain Security vulnerability found on Kuberenetes based Argo CD platform
Contributor to the NIST 800-218 Secure SW Development Framework published February 2022
Apiiro is a new partner in the Google Cloud Marketplace. Google Cloud customers can purchase the Apiiro platform directly on Google Cloud Marketplace, enabling them to simplify cloud software procurement for their enterprise via online discovery, purchasing, and fulfillment.
Apiiro helps security and development teams proactively fix risk across the software supply chain, before releasing to the cloud. Backed by Greylock and Kleiner Perkins.
CLOUD APP MANAGEMENT
NetApp | March 17, 2022
NetApp (NASDAQ: NTAP), a global, cloud-led, data-centric software company, together with Cisco (NASDAQ: CSCO), today announced the evolution of FlexPod with the introduction of FlexPod® XCS, providing one automated platform for modern applications, data and hybrid cloud services.
FlexPod is composed of pre-validated storage, networking, server technologies from Cisco and NetApp. The new FlexPod XCS platform is designed to accelerate the delivery of modern applications and data in a hybrid cloud environment. FlexPod XCS is the first and only hybrid cloud solution natively integrated across all three major public cloud providers. Additionally, organizations will have the option to use FlexPod-as-a-Service, a pay-as-you-grow pricing model for financial and operational flexibility.
“For years, FlexPod has been helping Presidio customers increase app performance, save software Capex, and decrease unplanned downtime incidents,” said Raphael Meyerowitz, vice president, Engineering at Presidio. “With FlexPod XCS, NetApp and Cisco are providing more flexibility, accessibility and scalability to our customers to deliver a seamless hybrid cloud experience.”
It is great seeing Cisco and NetApp launching FlexPod XCS together in this hybrid cloud era. Standardization on FlexPod XCS brings rich technologies and huge benefits for us and our customers in various ways, with ability to deliver one point for billing, ordering, support and validated designs. Conscia is determined to facilitate the best hybrid cloud infrastructure for its customers, and together with Cisco and NetApp, we have the best-in-class technology partners helping us to deliver on that promise.”
Jeffrey den Oudsten, Chief Technology Officer at Conscia Netherlands.
FlexPod XCS simplifies hybrid cloud operations by increasing accessibility and scalability, extending the infrastructure from an on-premises and edge standard to the hybrid cloud. This new offering lays the groundwork for continued joint innovation that will bring new solutions to market for hybrid cloud, containers, and modern workloads.
Trusted by thousands of customers across the globe, the enhanced FlexPod XCS platform brings a new level of visibility and automation that can help propel customers’ journey into hybrid cloud operations. Composed of prevalidated storage, networking and server technologies, and management software, FlexPod® XCS is designed to increase IT responsiveness to organizational needs providing intelligent insights to optimize costs and performance, support deployment decisions with cloud-like consumption models, and maintain existing configurations across FlexPod infrastructure. By simplifying the delivery of data and applications, enterprises have an advantage of running new services and workloads at the edge, core, or in the cloud.