ForgeRock Powers New Era of Digital Identity with Artificial Intelligence and Cloud

ForgeRock®, the leading provider in digital identity, announced major updates to its identity platform, aimed at creating an identity future where automation empowers organizations to deliver simplified, secure digital experiences. Customers will have new cloud and artificial intelligence (AI) capabilities as part of the ForgeRock Identity Platform that simplifies identity journeys so people can get to what they want faster while still protecting an organization’s security and an individual's privacy.

A recently published report by Forrester Research¹ states: "Accelerated by the recent COVID-19 pandemic, the growth of customer interactions online has increased exponentially. This is making these channels the primary battleground for where your organization delights, retains, or loses customers. If done well, CIAM can help today's digital businesses gain deep customer insights to successfully deliver new products and services that can increase customers' engagement and sustain brand loyalty while maintaining customers' security and privacy."