CLOUD SECURITY

Google Cloud Awards ClearObject as Exclusive Premier Partner

ClearObject, Google Cloud | December 03, 2020

ClearObject has been granted the selective honor of Premier Partner by Google Cloud. The qualification is an acknowledgment of the association's expert capacities and demonstrated capacity to give important movement and data analytics answers for clients around the globe.

Google is the world's quickest developing cloud stage, offering driving security, unwavering quality and admittance to the most progressive machine learning and AI abilities available. ClearObject has been a Google partner for more than 4 years, helping clients move their data to the cloud and exploit progressed serverless innovations and data analytics. Toward the finish of November ClearObject was perceived as a Premier Partner, a status saved for the absolute best Google Cloud partners internationally.

"Achieving Google's Premier Partner status is an acknowledgment of the success ClearObject continues to have delivering value to customers looking to digitally transform their businesses," explains Noel Hopkins, Head of Customer Success for ClearObject.

"Migrating critical data workloads to the Google Cloud Platform provides businesses with security and the knowledge that their data is instantly available. Leveraging the world's most powerful machine learning and artificial intelligence allows businesses to then extract even more value from their data."

Spotlight

We have all experienced the temptation to disengage during a web conference when we cannot clearly see or hear what is being discussed, due to grainy video, garbled audio, or the inability to see who is talking or read a shared document clearly. These are not simply inconveniences in a work setting; they decrease productivity and can mean a lost business opportunity.


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CLOUD APP DEVELOPMENT

Wealthify Creates Richer Customer Interactions with Talkdesk Contact Centre Solution

Talkdesk®, Inc., | January 31, 2022

Talkdesk®, Inc., a global cloud contact centre leader for customer-obsessed companies, has been selected by digital investment service Wealthify to provide a cloud contact centre solution that will enable customers to engage more quickly and easily with the company’s Cardiff-based care team. Wealthify aims to inspire anyone, regardless of their background or experience, to build their wealth and the future they want. The company exists to make investing easy to understand and accessible to all, having stripped away the complexity and jargon from the beginning and offering investing from just £1. By leveraging Talkdesk CX Cloud™, a complete, end-to-end customer experience solution, Wealthify can scale their contact centre and adapt to changing needs as they continue to grow. Call quality, intelligent routing, and customisable features allow them to reduce wait times, improve caller satisfaction, and boost agent productivity. Reporting tools also give them a greater view of interactions and provide insights for creating richer engagements. “Customer experience is at the heart of all we do. It’s important to us that when our customers have questions or need reassurance, they can reach a real person without hassle or delay. With the Talkdesk CX Cloud platform, we’ve been able to reduce call waiting times to a record low. We’ll also be using reporting capabilities to gather insights from those conversations and continue to improve our excellently rated service.” Michelle Pearce-Burke, co-founder and COO, Wealthify “Financial services providers face fierce competition in today’s crowded market,” said Andy Flynn, senior vice president, industries strategy, Talkdesk. “Despite the challenge, Wealthify has found a formula for success, demystifying an often complex process and empowering consumers. That same customer-first mindset is reflected in their customer care centre, where every engagement is designed to be just as smooth and effortless.” Talkdesk® is a global cloud contact centre leader for customer-obsessed companies. Our automation-first customer experience solutions optimise our customers’ most critical customer service processes. Our speed of innovation, vertical expertise, and global footprint reflect our commitment to ensuring that businesses can deliver better experiences across any industry and through any channel, resulting in higher customer satisfaction and accelerated business outcomes. Talkdesk is a registered trademark of Talkdesk, Inc. All product and company names are trademarks ™ or registered ® trademarks of their respective holders. Use of them does not imply any affiliation or endorsement by them. About Wealthify Launched in April 2016, UK investment service Wealthify provides a simple and affordable approach to investing. Available online or via app, customers simply choose how much they want to invest and their preferred investment style, including ethical investment options. Wealthify then builds and manages an investment plan on their behalf. Its aim is to make investing easy and accessible, inspiring anyone to build their future wealth.

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CLOUD APP DEVELOPMENT

Armis Selects Radware to Deliver Cloud Security for AWS

Radware Ltd. | December 30, 2021

Radware® a leading provider of cyber security and application delivery solutions, announced that Armis, a leading unified asset visibility and security platform provider, chose Radware’s Cloud Native Protector to safeguard its Amazon Web Services environment. This born-in-the-cloud business adopted Radware’s solution to fortify its cloud security posture and identify potential vulnerabilities before they evolved into threats. Armis’ security platform enables companies to safely use and control IoT and other unmanaged devices without fear of compromise by cyberattacks. Armis was looking for a solution that would give its DevOps team full visibility and control of its public cloud environment. The company turned to Radware to make it easier for its team to remotely track assets, supervise access to sensitive resources, and detect suspicious activity. “The Radware team understands that we are a dynamic company with requirements that are constantly changing. Radware’s Cloud Native Protector plays an essential role in securing our cloud environment. It helps us see our full cloud picture and focus on what matters most. Radware provides trusted products and support, making this the best solution for our company.” Roi Amitay, head of DevInfra at Armis Radware’s solution enhances the visibility and control Armis has over its public cloud environment. It automates manual analysis and notifies Armis about any publicly exposed assets and potential cyberattacks to help the company prioritize its work. “Cloud-native companies like Armis have unique and constantly shifting security requirements that need specialized solutions,” said Gilad Barzilay, director of public cloud sales at Radware. “Our Cloud Native Protector not only secures Armis’ cloud workloads but also is continually assessing risks and improving visibility and governance of their cloud.” Radware’s Cloud Native Protector is an agentless solution that provides centralized visibility and reporting for workloads and accounts on AWS and Microsoft Azure. Its intuitive 360-degree centralized dashboard shows alerts across accounts and clouds with risk-prioritized alerting so that security teams know which alert to focus on first. Using a multi-layered approach that covers a wide security posture of the cloud and threats to individual workloads, the solution also identifies and prevents public exposure of public facing assets, cloud security misconfigurations, excessive permissions, and malicious activity in the cloud. About Radware Radware® is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers. Its award-winning solutions portfolio secures the digital experience by providing infrastructure, application, and corporate IT protection, and availability services to enterprises globally. Radware’s solutions empower enterprise and carrier customers worldwide to adapt to market challenges quickly, maintain business continuity, and achieve maximum productivity while keeping costs down.

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CLOUD APP DEVELOPMENT

Lendio Announces the Beta Launch of Its Cloud-Based, Lender Technology Platform

Lendio | February 24, 2022

Lendio, the nation’s leading small business financial solutions marketplace, announced the beta launch of its new lender-tech platform and loan origination software (LOS). This cloud-based platform will be the first to truly empower financial institutions with greater efficiency, speed and reduced risk while delivering a customer-centric and seamless experience for borrowers. The LOS was developed to address specific pain points in business lending and allow Financial Institutions (FIs) to issue business loans at scale. The Lendio platform provides complete end-to-end LOS automated underwriting and eliminates the need for expensive manual loan processing, reducing costs and allowing FIs to expand the base of creditworthy customers. “During the past two years and through PPP, we saw the challenges, inefficiencies, and inequities in business lending and the marketplace need for banks, lenders, and community development financial institutions (CDFIs) to have better lending solutions and technology to serve business customers, especially small businesses,” Lendio CEO Brock Blake The technology’s beta launch is being coordinated with two of Lendio’s key partners from the Lendio Marketplace ecosystem of financial institutions. Each will have early access and provide feedback on features, workflows, roadmaps, and the customer experience. Long-term, the lender-tech platform and LOS will become the foundation for a customer-centric product for banks, alternative lenders, and CDFIs seeking efficient and affordable underwriting solutions. "We are overjoyed to enter the hands-on testing phase of our lender-tech platform after all of the work and dedication put into developing it," says Lendio Lender Tech & Services GM and Head of Corporate Strategy, Denada Ramnishta. "Working in collaboration with our FI partners and leveraging their input and insights will be key to fulfilling Lendio’s mission of making business lending efficient, seamless, and accessible to all business owners. We’re excited to rethink what’s possible for business lending." Lendio anticipates an official launch of its lender-tech platform later in 2022. About Lendio Lendio is the nation’s leading online lending marketplace with a mission to make capital accessible to all small business owners in the U.S. Since its inception in 2011, Lendio has facilitated more than 300,000 small business loans and other financing options totaling over $12 billion. Lendio was named a Best Small Business Loan Of 2022 by Forbes Advisor, and has ranked on Fortune’s Best Workplaces in Financial Services & Insurance and Inc.’s Best Workplaces for three years running. In 2021, Lendio Gives, the company’s charitable giving program, exceeded $1 million in microloans to low-income entrepreneurs around the world.

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CLOUD STORAGE

Accenture Acquires Ergo to Expand Data & AI Capabilities and Accelerate Data-Led Transformation on the Cloud

Accenture | April 23, 2022

Accenture (NYSE: ACN) has acquired Ergo, a data-centered business located in Argentina that helps companies create a culture of data-driven decision-making using big data, analytics and artificial intelligence (AI). Ergo’s team of 200 data specialists will join the Data & AI team within Accenture Cloud First. Financial terms of the acquisition were not disclosed. The acquisition expands Accenture’s Cloud First capabilities to drive data-led transformations for clients in the Hispanic South American market, spanning Argentina, Chile, and Colombia. With headquarters in Buenos Aires, Ergo brings human-centric design principles to build data solutions that guide better business decisions. Founded in 2004, Ergo combines technology expertise and customer-focused consulting to integrate data and AI across the enterprise and create a trusted single source of insights. Almost every day, 2.5 quintillion bytes of data are created by humans and machines across the cloud continuum at the edge, on the internet and in data centers. Cloud is the place where all this data gains accessibility and scale. Cloud’s advanced data & AI tools empower companies to transform data into intellectual capital like never before. By acquiring Ergo, Accenture will bring more resources to help clients gain insights about where to focus their transformation for the most value and how data can support better decision-making through the transformation process.” Karthik Narain, global lead for Accenture Cloud First Ariel Güelmos, Ergo’s CEO said, “Joining the Accenture Cloud First team will enable us to scale our data-led experience for major worldwide clients to achieve better business outcomes, faster – from improving how they work, how they serve customers, and how they differentiate through new products and services.” About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services — all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 699,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities

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Spotlight

We have all experienced the temptation to disengage during a web conference when we cannot clearly see or hear what is being discussed, due to grainy video, garbled audio, or the inability to see who is talking or read a shared document clearly. These are not simply inconveniences in a work setting; they decrease productivity and can mean a lost business opportunity.

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