IBM claims it’s number 3 in cloud computing not so fast

techcentral | March 12, 2020

Google, which is ranked the third biggest cloud provider in the world by industry analysts, reported US$9-billion in cloud revenue for 2019. IBM lists $21-billion in cloud sales, yet usually it’s relegated to fifth place. Research firm Gartner even excludes it from its top-six rankings. After Google’s report, employees at IBM thought they’d finally get the credit they deserved.
But the industry didn’t notice. Google still holds the bronze medal behind Amazon Web Services and Microsoft’s Azure. Analysts say IBM will remain near the tail-end of their rankings because the company defines the cloud more broadly than industry leaders. What IBM calls cloud is different to what Amazon and Google call cloud,said Ed Anderson, an analyst at Gartner. All companies have their own unique definition of cloud, and analysts like Anderson try to weed out the numbers that go beyond traditional descriptions.

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This whitepaper is for IT Service Management (ITSM) professionals who support a hybrid cloud environment that uses AWS. The focus is on Event Management, a core chapter of the Service Operations volume of the IT Infrastructure Library (ITIL). Many AWS enterprise customers have successfully integrated their cloud strategy with their ITIL-based IT service management practices.


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OVHcloud Expands Its Portfolio of File Storage Solutions With Enterprise File Storage, a Service Developed in Collaboration With NetApp

OVHcloud | March 04, 2022

OVHcloud is combining its expertise in Infrastructure-as-a-Service with Platform-as-a-Service solutions to support the digital transformation of organizations by providing them with a ready-to-use toolkit. This accelerated integration of software technology is reflected in the launch of the Enterprise File Storage service, engineered in partnership with NetApp, which combines OVHcloud’s know-how with NetApp’s cloud storage management expertise. OVHcloud is expanding its portfolio of cloud file storage solutions with an offering developed in collaboration with NetApp, a world leader in this field. Enterprise File Storage is designed to help organizations transition to the cloud by meeting their requirements for sovereignty, high performance and resilience, while ensuring seamless integration with the OVHcloud universe at a predictable price. Enterprise File Storage is aimed at organizations with applications that have high operational requirements and need a highly available file storage service. The service is suitable for a variety of use cases, including organizations that are already cloud-based and want to facilitate sharing of enterprise data from different applications hosted on OVHcloud services, or organizations that are already running their own NetApp on-premise infrastructure and are looking to offload their workloads or begin their migration to the cloud. Based on NetApp’s ONTAP file system technology and fully managed by OVHcloud, this all-in-one platform offers great ease of implementation while optimizing cloud storage costs, increasing application performance, and ensuring data protection and compliance. With Enterprise File Storage, customers get easy access to stored data and benefit from a flexible, scalable, and high-performance platform — with storage capacity from 1 to 58TB per service. The Enterprise File Storage service is appropriate for a wide range of enterprise environments and applications due to the use of the industry proven NFS protocol. It provides high performance — both in terms of IOPS and throughput — thanks to the combination of SSD technologies with NVMe caches. “As Hybrid Cloud is a high priority for over 77% of NetApp customers, first party cloud services based on NetApp ONTAP are instrumental to make these projects become reality. We are glad to see OVHCloud making the choice of NetApp as a trusted technology partner for their Enterprise File Storage service”. Peter Wüst, VP CTO WW Enterprise & Commercial Business, NetApp “We are pleased to work with a recognized expert partner like NetApp to help our customers maximize and get the most out of their data by providing a unified experience across our various cloud storage solutions,” said Thierry Souche, Chief Technology Officer at OVHcloud. “Our customers can now access highly efficient and available storage resources, leveraging key features of ONTAP software and fully managed by OVHcloud.” With over two decades of expertise in digital infrastructure services, OVHcloud has developed an industrial model that preserves the technological and operational sovereignty of customers, while deploying environmentally friendly and resource-efficient technologies. Designed and engineered in the Group’s own data centers, all OVHcloud solutions guarantee total data reversibility and immunity to extraterritorial laws. The infrastructure operated by OVHcloud meets the highest security and data protection standards, in line with ISO27001 certification, as well as GDPR compliance. Like all of the European leading cloud provider’s solutions, Enterprise File Storage features an outstanding price/performance ratio in the industry and allows organizations to maintain control of their cloud strategy with predictable pricing and the choice of data location. In addition, because NetApp is an industry standard, Enterprise File Storage frees organizations from any technical lock-in and provides business continuity outside an OVHcloud environment. Enterprise File Storage is already available in data centers in Roubaix (France) and Frankfurt (Germany). The solution will be deployed in a very short term in Beauharnois (Canada), then will be rolled out in further geographies. About NetApp NetApp is a global, cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software and cloud services that enable them to run their applications optimally from data center to cloud, whether they are developing in the cloud, moving to the cloud, or creating their own cloudlike experiences on premises. With solutions that perform across diverse environments, NetApp helps organizations build their own data fabric and securely deliver the right data, services and applications to the right people—anytime, anywhere. About OVHcloud OVHcloud is a global player and Europe’s leading cloud provider operating over 400,000 servers within 33 data centers across four continents. For 20 years, the Group has relied on an integrated model that provides complete control of its value chain – from the design of its servers, to the construction and management of its data centers, including the orchestration of its fiber-optic network. This unique approach allows it to independently cover all the uses of its 1.6 million customers in more than 140 countries. OVHcloud now offers its customers latest-generation solutions combining performance, price predictability and total sovereignty over their data to support their growth in complete freedom.

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Accenture Announces Intent to Acquire AFD.TECH to Bolster its Cloud First Network Capabilities

Accenture | December 16, 2021

Accenture has announced its intent to acquire AFD.TECH, an independent network services company specializing in network engineering, operations and business services. Financial terms of the transaction are not being disclosed. This acquisition would add more than 1,600 highly skilled professionals to Accenture globally, along with multidisciplinary capabilities across engineering, design, deployment, and operation of next generation networks, such as 5G and fiber. “The combination of latest technologies such as 5G, cloud and next generation IoT is transforming the way businesses are operating across all the industries by creating opportunities for innovative services and new sources of growth. To succeed in their digital transformation and take advantage of its full potential, companies must act now to adopt the right strategy and build new business solutions enabled by network investments. This acquisition would give us a significant footprint in advanced mobile and enterprise networks.” Olivier Girard, market unit lead for Accenture in France & Benelux The newly acquired expertise when combined with Accenture’s Cloud First capabilities would provide a broad spectrum of proven practices, operational excellence and human ingenuity to help clients drive comprehensive transformation across their disparate networks. Karthik Narain, global lead, Accenture Cloud First, said: “Most networks were not built for today’s highly distributed world of cloud, edge devices and remote work. Increasingly, companies will need to invest in modern networks that seamlessly connect across the dynamic capabilities of the cloud continuum—from public through edge and everything in between. AFD.TECH’s network operations and IT capabilities, as well as its deep industry knowledge, would complement Accenture’s cloud, edge computing, security, and network capabilities to help clients shape, build and operate cloud-first networks.” Founded in 1998, AFD.TECH serves leading telecom brands and clients across various other industries, including energy, industrial, infrastructure and life sciences sectors. The company is based in France with additional offices in Belgium and Morocco. “Combining our strengths with Accenture would allow us to leverage the potential offered by the latest technologies and to allow an even-broader client base, both existing and future, to grasp the full potential of the range of new services that will be generated by the deep transformation across nearly every industry and market in the next five years. The opportunity to join Accenture would allow us to scale capabilities and enable tremendous opportunity for our clients, our company and our people. Together, we would help clients adapt their operating model, expand the skills of their people and drive innovation to unlock the full potential of 5G.” said Jérôme Picard, co-founder and CEO of AFD.TECH. The acquisition of AFD.TECH would strengthen Accenture’s network operations capabilities in Europe and follows Accenture’s acquisition of Arca last November and of umlaut in October 2021. The acquisition requires prior consultation with the relevant works councils and would be subject to customary closing conditions. About Accenture Accenture is a global professional services company with leading capabilities in digital, cloud and security. Combining unmatched experience and specialized skills across more than 40 industries, we offer Strategy and Consulting, Interactive, Technology and Operations services—all powered by the world’s largest network of Advanced Technology and Intelligent Operations centers. Our 624,000 people deliver on the promise of technology and human ingenuity every day, serving clients in more than 120 countries. We embrace the power of change to create value and shared success for our clients, people, shareholders, partners and communities.

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FIS’ Modern Banking Platform Now Available on the Microsoft Azure Cloud Platform

FIS | April 20, 2022

Financial technology leader FIS® (NYSE: FIS) announced today that the FIS Modern Banking Platform is now available on the Microsoft Azure cloud platform, expanding digital online banking to financial institutions in markets including the United Kingdom, Thailand and New Zealand. The offering combines the latest advancements in cloud security, monitoring, resiliency and operational analytics with a modern, cloud-native core. The FIS Modern Banking Platform helps banks design, build and deploy new products and services. Through a platform that’s fully API-enabled, FIS’ real-time solution is cloud-native and provides financial institutions with advanced analytics. Modern Banking Platform uses artificial intelligence and component-based architecture and is built to be highly-configurable while providing next-level security for financial institutions and their customers. Ninety-one percent of financial institutions use cloud services today or plan to soon according to the Cloud Security Alliance,1 a number that has doubled over the previous four years. “We’re incredibly excited for financial institutions in more countries to experience the Modern Banking Platform that is cloud-native through Microsoft Azure,” said Andrew Beatty, Head of Enterprise Banking at FIS. “Teaming with Microsoft allows us to provide a secure, scalable and compliant SaaS solution in the cloud that helps financial institutions adapt to complex and changing regulations in multiple jurisdictions. Deployment via Azure also provides our clients with elasticity, meaning banks can quickly update their infrastructure to adjust to the volume of business. It’s a solution that allows us to offer the same high level of support and operations that we currently provide with the FIS private cloud.” We’re pleased to partner with FIS to help more financial institutions modernize their payments and core banking to meet rising customer expectations and drive new value. Running on Microsoft Azure, FIS’ Modern Banking Platform delivers a flexible, data-driven solution to deepen customer relationships and roll out products more quickly, while managing risk effectively.” Bill Borden, Corporate Vice President of Worldwide Financial Services at Microsoft. About FIS FIS is a leading provider of technology solutions for financial institutions and businesses of all sizes and across any industry globally. We enable the movement of commerce by unlocking the financial technology that powers the world’s economy. Our employees are dedicated to advancing the way the world pays, banks and invests through our trusted innovation, system performance and flexible architecture. We help our clients use technology in innovative ways to solve business-critical challenges and deliver superior experiences for their customers. Headquartered in Jacksonville, Florida, FIS is a member of the Fortune 500® and the Standard & Poor’s 500® Index

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Teamwork Commerce Partners with Google Cloud to Deliver Seamless Shopping

Teamwork Commerce | February 22, 2022

Teamwork Commerce, a retail management software developer, and Google Cloud have combined their services to enable retailers to provide products seamlessly and more efficiently to their customers. To help retailers face the new challenges of post-pandemic times, Teamwork partnered with Google Cloud to launch a powerful backend, which was once reserved for enterprise clients only, to all clients on the new Teamwork POS Pro platform. Google Cloud's Partnership Advantage Together, Teamwork Commerce and Google Cloud will help retailers solve their most challenging issues such as capturing omnichannel revenue growth, driving operational efficiencies, and becoming a customer-centric, data-driven retailer. Teamwork utilizes Google BigQuery, Cloud Composer and Looker to provide its clients with instant responses to any analytical query and bring power of data-driven decisions to all aspects of business operations. In addition to that, clients can utilize ML models (with BigQuery ML and Vertex AI) to solve demand forecasting problems connected to replenishment, assortment planning, product allocation and other. Teamwork moved to Google's Kubernetes Engine to assist with an increase of eCommerce users around the holidays. Kubernetes has allowed Teamwork retailers to not overload the system when thousands of people want to perform tasks like checking the balance of their gift card or placing an order. Compliance is becoming more and more crucial in different regions. Teamwork Commerce's global cloud headquarters (CHQ), runs on Google Cloud, allowing retailers that operate or sell in different countries to better follow compliance in any fiscal region they may be operating in. About Teamwork Commerce Teamwork Commerce is a leading Omnichannel Solution, providing retailers with Point-of Sale, Order Management, Inventory Control, CRM, and Analytics. They also boast an ecosystem of integrations with top solutions making unified commerce a seamless activity. Teamwork works closely with its partners to ensure it utilizes cutting-edge technology to meet the needs of the ever-changing retail landscape. Top retailers in over 20 countries globally use Teamwork Commerce to take the friction out of retail, providing their customers with the best possible experience.

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Spotlight

This whitepaper is for IT Service Management (ITSM) professionals who support a hybrid cloud environment that uses AWS. The focus is on Event Management, a core chapter of the Service Operations volume of the IT Infrastructure Library (ITIL). Many AWS enterprise customers have successfully integrated their cloud strategy with their ITIL-based IT service management practices.

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