AWS MANAGEMENT

OutSystems Introduces AWS Cloud Accelerators

OutSystems | May 12, 2021

OutSystems, a global leader in digital application growth, today announced the release of Cloud Accelerators for Amazon Web Services (AWS), a set of innovative components and resources aimed at driving innovation as market imperatives shift. These Accelerators, which were announced ahead of the OutSystems and AWS Cloud Innovation Summit, enable developers to use AWS in the OutSystems platform for key digital transformation initiatives.

OutSystems is launching seven Accelerators, each focusing on a different aspect of digital transformation: customer experience, workplace innovation, workflow management, and technology modernization.

The Accelerators combine components, samples, and training to help developers quickly and seamlessly build and evolve scalable applications that leverage key AWS services to support the following use cases:
  • Digital Identity Verification: Provide an onboarding experience with identity verification workflows, including face matching for opted-in users, which compares a photo or selfie with an identifying document such as a driver’s license, built on Amazon Rekognition and Amazon Simple Storage Service (Amazon S3).
  • Video Call Validation: Deliver video engagement for a variety of use cases, including identity verification during customer onboarding, or field services support using Amazon Kinesis or Chime.
  • Self-Service Chatbot: Reduce pressure on call centers by providing AI-powered chatbots and the ability to escalate to a human support agent as required, powered by Amazon Lex and Amazon Comprehend.
  • Customer and Employee Engagement Virtual Personal Assistant (VPA): Offer new ways to engage with customers and employees using voice and VPAs such as Amazon Alexa.
  • Multilingual Chatbot: Provide chatbots that can communicate in any language, using Amazon Translation Services, Amazon Polly, and Amazon Transcribe.
  • Multilingual Video Interaction: Deliver real-time video interaction to support new customer engagement use cases, powered by Amazon Kinesis, Amazon Translation Services, and Amazon Transcribe.
  • Personalized Streaming Experience: Provide superior workplace innovation experiences such as employee onboarding and training, built on Amazon DynamoDB and Amazon S3.

Cloud platforms are crucial parts of every organization's digital transformation path, and these Accelerators combine the strength of AWS and the OutSystems platform to accelerate scale, resilience, security, and flexibility over the software lifecycle.

About OutSystems
OutSystems was established in 2001 in Portugal to empower every organization to innovate through software. The OutSystems modern application platform's high usability, linked, and AI-assisted tools enable developers to quickly design and deploy a wide variety of applications anywhere the organization needs. OutSystems has reached a global scale since assisting organizations in changing the way they develop applications, with over 435,000 community members, more than 1,500 staff, 350 partners, and active clients in 87 countries and 22 sectors.

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