Spinnaker Support launches three Salesforce services

enterprisetimes.co.uk | March 13, 2020

Spinnaker Support is to offer Salesforce Application Management and consulting services. The announcement comes nearly two years after its rival Rimini Street launched similar services around Salesforce. Matt Stava, CEO at Spinnaker Support commented Today’s Salesforce services market has a notable gap in post-implementation support for platform efficiency, productivity, and growth. Many Salesforce customers struggle to find a partner with extensive CRM services experience, a deep understanding of how CRM best fits into their enterprise-wide strategic roadmap, and an established global infrastructure, with a base of highly satisfied and loyal customers.Our blend of tailored, affordable application management services and consulting capabilities will help fill this gap and provide customers with a single partner that can meet more of their critical needs.

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Nokia announces new Software-as-a-Service services in analytics security and monetization for CSPs and enterprises #MWC22

Nokia Oyj | February 21, 2022

Nokia announced two new Software-as-a-Service (SaaS) services in the areas of security and analytics, as part of its strategy to give communication service providers (CSPs) and enterprises a more flexible and cost effective way for servicing their customers, and operating and monetizing their networks, as advanced 5G services are rolled out. The new services follow Nokia’s recent launch into SaaS to help CSPs and enterprises accelerate the time to value they realize from their services offering by shifting to an agile model based on software consumed purely on demand through a subscription, and away from customized software run on costly, complex, on-premise infrastructure. As opposed to classic SIMs, embedded SIM (eSIM) and integrated SIM (iSIM) technologies can store and manage multiple subscription profiles remotely for authenticating users and devices on mobile networks. iSIM Secure Connect gives control to automate the entire eSIM/iSIM management process and will open opportunities to monetize services linked to trusted digital identities. Nokia’s iSIM Secure Connect, through a SaaS delivery model, enables CSPs and enterprises to securely manage machine-to-machine and consumer device subscriptions for eSIM- and iSIM-enabled devices. As 5G network complexity has increased the need for advanced analytics, Nokia is strengthening its AVA offering with new SaaS capabilities based on NWDAF (Network Data Analytics Function), part of 5G Standalone architecture. Nokia AVA NWDAF enhances network operations with AI/ML driven closed-loop automation, improves customer experience, and drives new sources of revenue. With its distributed architecture and open APIs, AVA NWDAF helps CSPs provide analytics at the network edge; implement analytics services defined by 3GPP; and create partnerships with software developers. AVA NWDAF will be commercially available in a SaaS delivery model later this quarter. Nokia’s iSIM Secure Connect is currently expected to be available as SaaS later this year, and will still be offered to customers in other deployment models. Nokia’s SaaS-based NetGuard Cybersecurity Dome and Nokia Anomaly Detection, both announced in November 2021, will be available later this quarter. NetGuard Cybersecurity Dome enables CSPs to assure 5G networks and monetize security tied with services like 5G slicing; while Nokia Anomaly Detection is a machine learning service aimed at finding and remediating network anomalies before they affect customers. Nokia plans to introduce other new SaaS services in the areas of core, digital operations, monetization, and private wireless later this year and into 2023. As its SaaS product roadmap evolves, Nokia expects to deliver essential capabilities through open-source application programming interfaces (APIs) that are operable across many hyperscale platforms. This will create a multi-vendor SaaS delivery framework that makes the most of Nokia’s partnerships with leading cloud providers and its ongoing investments in cloud-native software and other technologies. “To fully tap the wealth of opportunities that advanced 5G services offer, communication service providers and enterprises need new deployment models that enable faster service delivery to customers in a smarter, more cost-effective manner. Solution suppliers such as Nokia with its new Software-as-a-Service (SaaS) security and analytics services, are turning to SaaS as a means for helping the telecom space modernize and monetize investments faster.” Karl Whitelock, Research Vice President, Communications Service Provider Operations & Monetization at IDC Raghav Sahgal, President of Cloud and Network Services at Nokia, said: “Adopting Nokia AVA NWDAF and iSIM Secure Connect through the SaaS model will greatly improve the time-to-value that CSPs and enterprises can realize by having on-demand access to services. These latest Nokia SaaS services strengthen our leadership position in helping our customers change the very foundation of how our industry does business.” About Nokia At Nokia, we create technology that helps the world act together. As a trusted partner for critical networks, we are committed to innovation and technology leadership across mobile, fixed and cloud networks. We create value with intellectual property and long-term research, led by the award-winning Nokia Bell Labs.

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Bullhorn Acquires Able to Deliver an Incredible Talent Experience For the Modern Worker

Bullhorn | January 12, 2022

Bullhorn®, the cloud computing company that helps staffing and recruiting organizations transform their businesses, announced that it has acquired Able, a longstanding Bullhorn Marketplace partner and the provider of market-leading candidate engagement and onboarding solutions. This acquisition is the latest major investment by Bullhorn in helping staffing agencies around the world to transform their businesses in an era of continued digitization. The combination of Able’s candidate engagement and onboarding solutions with Bullhorn enables agencies to efficiently meet complex onboarding requirements, reduce candidate drop-out, and get candidates on assignment faster, all while delivering an incredible candidate onboarding experience. The labor market is experiencing a shortage and trends including the ‘great resignation’ on the back of the global pandemic have created the perfect talent storm. In fact for 2022, Talent attraction has been identified as the top challenge for staffing firms in Bullhorn’s recent Global Recruitment Insights and Data (GRID) report. Compounding this challenge, the expectations of the modern worker have changed. These digital natives want flexibility, expect to interact on their terms, and look for a high-touch, high-tech experience in everything they do, and their expectations of Staffing Firms have shifted. Over 90% of talent surveyed in the annual GRID survey wished that the process of finding jobs was easier; 93% of freelance workers indicated the experience of working with online platforms is easier; and, over 50% had given up on a job as the process took too long. Ultimately, the staffing firms that will win in this new world of work are those who prioritize and have invested in developing and maintaining a future-focused candidate experience. Able is trusted by some of the largest staffing agencies in the world to streamline complex hiring workflows and compliance challenges. Able solutions are uniquely designed to simplify, improve, and automate the candidate journey as well as enabling recruiters to configure and automate entire onboarding workflows to the specific needs of each job while ensuring that data flows seamlessly between the systems that recruiters use the most. Able forms management capabilities allows agencies to seamlessly meet government, client, and agency compliance standards. By streamlining the onboarding process, Able clients maximize efficiency and onboard candidates significantly faster, all while freeing up time for recruiters. Additionally, Able offerings are purpose-built for staffing agencies using the Bullhorn platform. “We’re excited to continue to enhance our capabilities in delivering an incredible candidate experience with the acquisition of Able. The product is tightly integrated with Bullhorn, and we have close to 100 joint customers. Already, we’re improving the way we put the world to work everyday through a better talent experience, and we will further this investment with the addition of both Gerald Hetrick, CEO of Able, and Dustin Brewer, Chief Product Officer, who will join our leadership team focused specifically on this mission.” Matt Fischer, president and COO of Bullhorn “Since the very beginning, we have pioneered the way in making sure that every employee has a seamless experience starting a new job. We’re thrilled to be joining the Bullhorn team with whom we’ve worked for many years, have shared values in delivering an excellent customer experience and see enormous opportunity for growth globally,” said Gerald Hetrick, CEO of Able. “As companies face increased demand from the strong job market, our joint solution will help our customers deliver a more scalable onboarding experience, improving fill rates and increasing talent loyalty.” About Able Able allows recruiters to simplify and automate the onboarding processes that prevent new employees from getting to work, from the most straightforward to the diabolically complex, so they can do what they were hired to do sooner. We believe that no matter who someone is, what job they do, whether they’re temporary or permanent, every employee can and should be able to have a great first day. About Bullhorn Bullhorn is the global leader in software for the staffing industry. More than 10,000 companies rely on Bullhorn’s cloud-based platform to power their staffing processes from start to finish. Headquartered in Boston, with offices around the world, Bullhorn is founder-led and employs more than 1,300 people globally.

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OVHcloud Expands Its Portfolio of File Storage Solutions With Enterprise File Storage, a Service Developed in Collaboration With NetApp

OVHcloud | March 04, 2022

OVHcloud is combining its expertise in Infrastructure-as-a-Service with Platform-as-a-Service solutions to support the digital transformation of organizations by providing them with a ready-to-use toolkit. This accelerated integration of software technology is reflected in the launch of the Enterprise File Storage service, engineered in partnership with NetApp, which combines OVHcloud’s know-how with NetApp’s cloud storage management expertise. OVHcloud is expanding its portfolio of cloud file storage solutions with an offering developed in collaboration with NetApp, a world leader in this field. Enterprise File Storage is designed to help organizations transition to the cloud by meeting their requirements for sovereignty, high performance and resilience, while ensuring seamless integration with the OVHcloud universe at a predictable price. Enterprise File Storage is aimed at organizations with applications that have high operational requirements and need a highly available file storage service. The service is suitable for a variety of use cases, including organizations that are already cloud-based and want to facilitate sharing of enterprise data from different applications hosted on OVHcloud services, or organizations that are already running their own NetApp on-premise infrastructure and are looking to offload their workloads or begin their migration to the cloud. Based on NetApp’s ONTAP file system technology and fully managed by OVHcloud, this all-in-one platform offers great ease of implementation while optimizing cloud storage costs, increasing application performance, and ensuring data protection and compliance. With Enterprise File Storage, customers get easy access to stored data and benefit from a flexible, scalable, and high-performance platform — with storage capacity from 1 to 58TB per service. The Enterprise File Storage service is appropriate for a wide range of enterprise environments and applications due to the use of the industry proven NFS protocol. It provides high performance — both in terms of IOPS and throughput — thanks to the combination of SSD technologies with NVMe caches. “As Hybrid Cloud is a high priority for over 77% of NetApp customers, first party cloud services based on NetApp ONTAP are instrumental to make these projects become reality. We are glad to see OVHCloud making the choice of NetApp as a trusted technology partner for their Enterprise File Storage service”. Peter Wüst, VP CTO WW Enterprise & Commercial Business, NetApp “We are pleased to work with a recognized expert partner like NetApp to help our customers maximize and get the most out of their data by providing a unified experience across our various cloud storage solutions,” said Thierry Souche, Chief Technology Officer at OVHcloud. “Our customers can now access highly efficient and available storage resources, leveraging key features of ONTAP software and fully managed by OVHcloud.” With over two decades of expertise in digital infrastructure services, OVHcloud has developed an industrial model that preserves the technological and operational sovereignty of customers, while deploying environmentally friendly and resource-efficient technologies. Designed and engineered in the Group’s own data centers, all OVHcloud solutions guarantee total data reversibility and immunity to extraterritorial laws. The infrastructure operated by OVHcloud meets the highest security and data protection standards, in line with ISO27001 certification, as well as GDPR compliance. Like all of the European leading cloud provider’s solutions, Enterprise File Storage features an outstanding price/performance ratio in the industry and allows organizations to maintain control of their cloud strategy with predictable pricing and the choice of data location. In addition, because NetApp is an industry standard, Enterprise File Storage frees organizations from any technical lock-in and provides business continuity outside an OVHcloud environment. Enterprise File Storage is already available in data centers in Roubaix (France) and Frankfurt (Germany). The solution will be deployed in a very short term in Beauharnois (Canada), then will be rolled out in further geographies. About NetApp NetApp is a global, cloud-led, data-centric software company that empowers organizations to lead with data in the age of accelerated digital transformation. The company provides systems, software and cloud services that enable them to run their applications optimally from data center to cloud, whether they are developing in the cloud, moving to the cloud, or creating their own cloudlike experiences on premises. With solutions that perform across diverse environments, NetApp helps organizations build their own data fabric and securely deliver the right data, services and applications to the right people—anytime, anywhere. About OVHcloud OVHcloud is a global player and Europe’s leading cloud provider operating over 400,000 servers within 33 data centers across four continents. For 20 years, the Group has relied on an integrated model that provides complete control of its value chain – from the design of its servers, to the construction and management of its data centers, including the orchestration of its fiber-optic network. This unique approach allows it to independently cover all the uses of its 1.6 million customers in more than 140 countries. OVHcloud now offers its customers latest-generation solutions combining performance, price predictability and total sovereignty over their data to support their growth in complete freedom.

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IBM Takes on the 5G Era with Acquisition of Sentaca

IBM | February 02, 2022

IBM announced it has acquired Sentaca, a leading telco consulting services and solutions provider. The acquisition will accelerate IBM's hybrid cloud consulting business, adding critical skills to help communications service providers (CSPs) and media giants modernize on multiple cloud platforms, innovate, and transform their businesses. Headquartered in Boston, Massachusetts, Sentaca's team of highly experienced technology consultants across the U.S. and Canada build and migrate mission-critical applications on leading cloud service providers and open-source platforms like Red Hat OpenShift and OpenStack. Sentaca has supported digital transformation, next-generation networks and improved consumer experience for CSPs and media companies since its founding in 2008. Sentaca will join IBM Consulting's fast-growing Hybrid Cloud Services business to solve clients' strategic and technology challenges such as cost-of-ownership, monetization, scalable and secure architecture, and address opportunities including 5G, IoT and streaming that can accelerate the creation and delivery of new services. Sentaca's domain expertise, assets and client relationships will help IBM meet industry demand and strengthen its position as a prime systems integrator for the emerging network and 5G market. "Our goal is to help modern networks thrive in an open, hybrid cloud environment that will bring edge and 5G to life for enterprises and consumers. The proliferation of mobile devices, wireless connectivity, and new media platforms is driving convergence among telco, media, and entertainment, which makes our acquisition of Sentaca all the more valuable for our clients." John Granger, Senior Vice President, IBM Consulting Since Arvind Krishna became IBM CEO, the company has acquired more than 20 companies – 10 in Consulting alone – to bolster its hybrid cloud and AI capabilities. The announcement of the Sentaca acquisition follows several acquisitions by IBM of leading cloud consulting firms – Nordcloud, Taos, BoxBoat and SXiQ – in 2021, which significantly expanded IBM's multicloud transformation, management expertise and capabilities in Europe and North America. "Sentaca's deep knowledge and experience of telecom networks, coupled with our expertise in hybrid multi-cloud and automation services and solutions, is a perfect fit to compliment IBMs telco/5G strategy," said Phil O'Neill, CEO of Sentaca. "We are very excited to join the IBM team and to be in a position to access additional resources and platforms to deliver on even larger and more ambitious enterprise cloud transformation projects within the telco and media industry sector." 91% of high performing communications services providers surveyed by the IBM Institute for Business Value expect to outperform their current financial expectations in five years as a result of using 5G-enabled edge computing. 5G will allow CSPs to offer a range of tailored network experiences for use cases across industries. To innovate and modernize around 5G and edge, telcos are embracing a hybrid cloud future which is expected to grow into an estimated $50 billion annual cloud professional services market1 by 2025. IBM has long been trusted by the world's leading CSPs to guide them through major technology inflection points, helping clients co-create unique solutions while supporting them on their network transformation journeys and enabling new revenue streams that deliver value to consumer and enterprise clients. Today, more than 80% of the world's largest telcos work with IBM, and more than 140 telcos are served by IBM and Red Hat.

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