Amazon Web Services | August 25, 2022
“Leveraging the cloud to achieve greater operational efficiency and improved customer experiences is a game-changing strategy for Pick n Pay and the South African retail sector. The cloud will help us stay relevant and accessible in a high-volume, low-margin marketplace that demands efficiency above all else,” said Chris Shortt, Chief Information & Technology Officer at Pick n Pay. “In addition, the new cloud-based business intelligence platform enables us to make even more data-driven decisions that can help us deliver lower prices and more value to our customers.”
The retailer is using AWS’s unmatched cloud services—including compute, storage, databases, analytics and business intelligence, and AWS Marketplace—to automate Pick n Pay’s operations, deliver real-time insights, and identify and purchase AWS Partner Network (APN) offerings. By analyzing data in the cloud, the retailer can forecast demand, identify customer patterns and sentiment, and improve the in-store and online shopping experience for customers. With AWS, Pick n Pay can dynamically scale its infrastructure resources in line with business demand and peak retail seasons. This elasticity helps Pick n Pay scale its online shopping services, which run on AWS, to serve thousands of South African customers during its busiest shopping periods and holidays. AWS has given Pick n Pay the ability to perform market testing and develop viable products quickly and cost-effectively, which has helped the retailer remain at the forefront of retail innovation on the African continent.
Modernizing its SAP workloads with AWS provides Pick n Pay the capability to connect operations, sales, and customer survey and loyalty data across its organization. The new SAP environment will run on AWS to support the company’s online and physical sales channels, accessing capabilities such as machine learning and analytics, to streamline its supply chain network, forecast inventory, and conduct detailed market analysis to offer the right retail mix of merchandise.
Lemongrass, an AWS Premier Consulting Partner, enables customers like Pick n Pay to migrate mission-critical SAP (including SAP S/4HANA) and non-SAP workloads to AWS, and also manages these workloads with the highest levels of automation and agility. Lemongrass designed a solution for Pick n Pay using the Lemongrass Platform and its proven templates and patterns to migrate, operate, and automate their SAP workloads. In addition, Pick n Pay used AWS Application Migration Service (CloudEndure Migration) to simplify and expedite moving 185 non-SAP workloads to the cloud.
“Forward-thinking companies like Pick n Pay are modernizing their systems by migrating to AWS,” said Eamonn O’Neill, chief technology officer at Lemongrass Consulting. “Based on our work with our Cloud Cost Calculator, we typically see potential cost savings of between 45% and 75% resulting from this strategy. These are savings that can then fund initiatives, such as new offerings and tools that deliver superior retail experiences, and drive additional value for the business, such as business intelligence and automation.”
“We are seeing a fundamental change in how consumer goods companies run their technology infrastructures, Pick n Pay is the first South African retailer to join the thousands of customers that run SAP on AWS, using AWS’s reliable and scalable global infrastructure and proven SAP experience to provide key insights, drive innovation, and support the creation of new products and services. We look forward to working with Pick n Pay on its SAP and digital transformation strategies that will help speed the introduction of new cloud-based customer experiences like its mobile app, tailored shopping, and personalized offers that deepen the consumer relationship.”
Chris Erasmus, Country Manager of South Africa at Amazon Web Services
Backed by its unmatched experience in running SAP workloads, AWS helps customers get the best performance and most value out of their mission-critical SAP platforms. Running SAP on AWS gives customers the control and confidence to securely run their business using the most reliable and scalable infrastructure, the broadest set of cloud capabilities, and the largest community of technology partners to help with SAP migration and modernization.
About Amazon Web Services
For over 15 years, Amazon Web Services has been the world’s most comprehensive and broadly adopted cloud offering. AWS has been continually expanding its services to support virtually any cloud workload, and it now has more than 200 fully featured services for compute, storage, databases, networking, analytics, machine learning and artificial intelligence (AI), Internet of Things (IoT), mobile, security, hybrid, virtual and augmented reality (VR and AR), media, and application development, deployment, and management from 84 Availability Zones within 26 geographic regions, with announced plans for 24 more Availability Zones and eight more AWS Regions in Australia, Canada, India, Israel, New Zealand, Spain, Switzerland, and the United Arab Emirates. Millions of customers—including the fastest-growing startups, largest enterprises, and leading government agencies—trust AWS to power their infrastructure, become more agile, and lower costs. To learn more about AWS, visit aws.amazon.com.
Amazon is guided by four principles: customer obsession rather than competitor focus, passion for invention, commitment to operational excellence, and long-term thinking. Amazon strives to be Earth’s Most Customer-Centric Company, Earth’s Best Employer, and Earth’s Safest Place to Work. Customer reviews, 1-Click shopping, personalized recommendations, Prime, Fulfillment by Amazon, AWS, Kindle Direct Publishing, Kindle, Career Choice, Fire tablets, Fire TV, Amazon Echo, Alexa, Just Walk Out technology, Amazon Studios, and The Climate Pledge are some of the things pioneered by Amazon. For more information, visit www.amazon.com/about and follow @AmazonNews.
About Pick n Pay
The Pick n Pay Group is a retail business in the fast-moving consumer goods industry. We operate through multiple store formats under three brands – Pick n Pay, Boxer and TM Supermarkets. Pick n Pay also operates one of the largest online grocery platforms in sub-Saharan Africa. Our honorary life president and consumer champion Raymond Ackerman purchased the first four Pick n Pay stores in Cape Town, South Africa, in 1967. Today, the Pick n Pay Group operates over 2 000 stores across multiple formats in eight countries across southern Africa, including a 49% investment in TM Supermarkets in Zimbabwe.
Customers are at the heart of our business. Consumer sovereignty informs everything we do, from how we treat our customers, the product range we offer, to how we design our stores. Putting the customer first means we work hard to understand their diverse and changing needs and how we can serve them better.
Lemongrass is a software-enabled services provider, synonymous with SAP on Cloud, focused on delivering superior, highly automated Managed Services to Enterprise customers. With a unique combination of experience, expertise and best practices designed to deliver the desired outcomes from an SAP transformation, Lemongrass engineers strategies and services that enable the economics, scale and agility of hyperscale computing while unlocking business innovation and controlling the risks and uncertainties. Lemongrass Cloud Platform (LCP) enables near zero downtime migrations to Cloud and differentiated Managed Services for SAP and its related workloads. Our customers span multiple verticals and geographies across the Americas, EMEA and APAC.
8x8, Inc | August 18, 2022
8x8, Inc. a leading integrated cloud communications platform provider, today announced that AdvancedMD, a provider of medical office software, has deployed 8x8 XCaaS™ (eXperience Communications as a Service™) to provide a better employee and client experience through improved call quality, collaboration, and security capabilities.
Previously, AdvancedMD struggled with disparate, incompatible communications solutions that did not integrate well and lacked the security requirements needed to handle sensitive, health-related data. Further, their on-premises phone system vendor was sunsetting software support which increased the potential for unexpected outages and security issues. As a result, AdvancedMD needed a cloud communications and contact center solution that offered intuitive, easy-to-use functionality for employees, was secure and reliable, and enabled staff to provide even higher levels of customer service.
With expert advice from IT consultant MicroAge, AdvancedMD chose 8x8 XCaaS, which includes integrated voice, team chat, video meetings, and CPaaS embeddable APIs capabilities in a single vendor solution. With 8x8, employees and clients of AdvancedMD have enjoyed improved call quality, reliability, and increased efficiency and collaboration due to 8x8’s unified communications and contact center solution. 8x8’s single platform allows for seamless information sharing, anywhere in the organization, including analytics, customer and business insights, and robust reporting. Additionally, 8x8 is accredited third-party verified as a Health Insurance Portability and Accountability Act (HIPAA) compliant business associate, providing AdvancedMD with the security capabilities they required.
“8x8 has allowed us to completely shift the way we work, improving not only the customer and patient experience, but the employee experience as well,” said Kate Boyle, Manager of Corporate IT at AdvancedMD. “Because every aspect is provided by the same vendor, everything works together the way it’s supposed to, improving our team’s efficiency, productivity, and overall collaboration. Our clients are also happier because 8x8 allows us to provide them a more convenient, streamlined service so they can transform their practices into amazingly productive care centers, which is our ultimate goal.”
“Healthcare organizations have an immense responsibility to their patients due to the highly sensitive nature of the information they have access to. As a result, these organizations need to ensure their systems are secure, resilient, and HIPAA compliant, As a business within the healthcare sector, AdvancedMD needed to know that the solutions it relies on are able to provide the level of customer care and support needed for that industry. Now, with 8x8, AdvancedMD enjoys the ease and accessibility of a single-vendor platform to improve collaboration and communication, all with crystal clear call quality.”
Hunter Middleton, Chief Product Officer at 8x8, Inc
8x8 XCaaS is built on the resilient, secure, and compliant 8x8 eXperience Communications Platform™, which offers the highest levels of reliability with the industry’s only financially backed, platform-wide 99.999 percent uptime SLA across an integrated cloud UCaaS and CCaaS solution.
About 8x8 Inc.
8x8, Inc. is transforming the future of business communications as a leading Software as a Service provider of 8x8 XCaaS™ (eXperience Communications as a Service™), an integrated contact center, voice communications, video, chat, and API built on one global cloud communications platform. 8x8 uniquely eliminates the silos between Unified Communications as a Service (UCaaS) and Contact Center as a Service (CCaaS) to power the communications requirements of all employees globally as they work together to deliver differentiated customer experiences.
Radware Ltd | August 30, 2022
Radware a leading provider of cyber security and application delivery solutions, announced the launch of a new cloud security center in Taiwan. The facility will enable customers in Taiwan to secure their datacenters, networks, web and mobile applications, and their APIs with minimal latency, as well as mitigate compliance processes involved in offshore routing.
The new security center will protect customers against denial-of-service attacks, web application attacks, malicious bot traffic, and attacks on APIs. This includes the OWASP Top 10 Web Application Security Risks for 2021, OWASP Top 21 Automated Threats to Web Applications, OWASP API Security Top 10, as well as volumetric distributed denial-of-service (DDoS) and application-level DDoS attacks.
According to Radware’s First Half 2022 Global Threat Analysis Report, during the first six months of 2022:
The number of malicious DDoS attacks climbed 203% compared to the first six months of 2021.
The average number of DDoS events per month, per customer was almost 1.5 times higher in the first half of 2022, compared to 2021 and 2020.
The number of malicious web application transactions grew by 38%, compared to the first six months of 2021, surpassing the total number of malicious transactions recorded in 2020.
“As the size and speed of cyberattacks continue to rise, the launch of the new cloud security center in Taiwan enables us to deliver faster mitigation response times in the region along with the highest levels of security protection, The center also meets a growing demand for local security that complies with data sovereignty requirements.”
Haim Zelikovsky, vice president of Radware’s cloud security services business
The new security center in Taiwan is the latest addition to Radware’s cloud security network. Today, the network includes over 10Tbps of mitigation capacity across more than 50 security centers located around the globe.
“Radware continues to make investments in protecting businesses and governments alike from the growing threat of cyberattacks,” said Alan Lee, regional director for Radware in Taiwan and Hong Kong. "Taiwan is located within an influential hub in the Asia-Pacific region. Information security is regarded as a national security issue. Setting up a cloud security center in Taiwan will help improve information security standards and increase regional cyber defenses.”
Radware is a global leader of cyber security and application delivery solutions for physical, cloud, and software defined data centers. Its award-winning solutions portfolio secures the digital experience by providing infrastructure, application, and corporate IT protection, and availability services to enterprises globally. Radware’s solutions empower enterprise and carrier customers worldwide to adapt to market challenges quickly, maintain business continuity, and achieve maximum productivity while keeping costs down. For more information, please visit the Radware website.
Options Technology | August 19, 2022
Options Technology, the leading provider of cloud-enabled managed services to the global capital markets, today announced its eighth Microsoft Gold Partner Status competency in Data Platform.
Gold Partner Status is awarded to only the top 1% of Microsoft partners and is a recognized mark of the highest technology and business performance standards worldwide.
Microsoft’s Data Platform competency demonstrates Options’ ability to ensure customer database systems operate efficiently with data secured from unauthorized access and categorized so that it can be translated into business insights.
This accolade is the latest addition to Options’ global cloud-agnostic platform. It follows the company’s receipt of Microsoft Gold Partner competencies in Collaboration and Content, Security, Small and Midmarket Cloud Solutions, Cloud Productivity, Cloud Platform, Project and Portfolio Management, and Communication.
“Our strategic partnership with Microsoft continues to produce a unique blend of technical innovation, expertise and now an extensive list of cloud credentials which offer lasting credibility and capability for our clients across the capital markets. We are delighted to achieve our latest Microsoft accreditation in Data Platform. This recognition enables Options to deliver best-in-class data solutions alongside a secure, resilient, and cloud-agnostic platform.”
President and CEO, Danny Moore
Today’s news comes as the latest in a series of announcements for Options, including its win for Best Employee Development Programme at the Irish News Workplace & Employment Awards, VMware Cloud Verified Status in LHC, and the launch of Quantify and Data Store products.
In 2019, Options received investment from Boston-based Private Equity Firm, Abry Partners. This investment has enabled Options to accelerate its growth strategy and develop its technology platform whilst expanding its reach in key financial centres globally.
Options Technology is the No. 1 provider of IT infrastructure to global Capital Markets firms, supporting their operations and ecosystems.
Founded in 1993, the firm began life as a hedge fund technology services provider. Today, the company provides high-performance managed trading infrastructure and cloud-enabled managed services to over 550 firms globally, providing an agile, scalable platform in an Investment Bank-grade Cybersecurity wrapper.
Options clients include the leading global investment banks, hedge funds, funds of funds, proprietary trading firms, market makers, broker/dealers, private equity houses, and exchanges. With offices in 8 key cities; New York, Toronto, Chicago, London, Belfast, Hong Kong, Singapore, and Auckland, Options are well placed to service its customers on-site and remotely.
In 2019, Options secured a significant growth investment from Abry Partners, a Boston-based sector-focused private equity firm. This investment has enabled Options to considerably accelerate its growth strategy to invest further in its technology platform and expand its reach in key financial centres globally.
Options has been named among the UK’s leading growth companies in the 2021, 2020, 2019, 2018, and 2017 Sunday Times HSBC International Track 200 league table.
About Abry Partners
Abry is one of the most experienced and successful sector-focused private equity investment firms in North America. Since its founding in 1989, the firm has completed over $82 billion of leveraged transactions and other private equity or preferred equity placements. Currently, the firm manages over $5.0 billion of capital across their active funds.