LiveOps Cloud Contact Center Helps ProFlowers Maximize Sales and Customer Service

April 24, 2014

With over 20,000 independent agents, LiveOps provides a flexible alternative to brick-and-mortar vendors and has enabled ProFlowers to effectively manage its seasonal fluctuations outside of the normal "run rate" call volume, giving the company a competitive advantage in an increasingly competitive marketplace.

Spotlight

Bluelock

Bluelock provides Disaster Recovery-as-a-Service for complex environments and sensitive data to help companies mitigate risk with confidence. Bluelock is the provider enterprise organizations turn to for highly resilient cloud services because of its ability to support unique requirements. Its exclusive program, Bluelock Recovery Assurance™ gives clients complete confidence their disaster recovery solution will be uncompromisingly secure, expertly tailored, thoroughly supported and comprehensively tested. Bluelock excels at delivering insight to IT and business leaders through its tools, processes and people to help clients make better business decisions. Bluelock is a US-based company with Tier 3 and Tier 4 datacenter facilities in geographically separated, redundant locations and is SSAE 16 Type II SOC 2 certified.

OTHER VIDEOS

Cloud Key Management in a minute

video | August 22, 2021

Cloud Key Management allows you to create, import, and manage cryptographic keys, as well as perform cryptographic operations in a single centralized cloud service. In this episode of Cloud Bytes, we show how you can centrally manage symmetric and asymmetric encryption keys for your cloud services. Watch and learn how you can quickly set up Cloud Key Management....

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Dell EMC PowerMax Cloud Mobility Demonstration

video | August 5, 2021

The demo will create policy-based, automated snapshots for archiving and long-term retention to both the public and private cloud. Plus show how to recover individual files and entire volumes from cloud snapshots with Cloud Mobility for Dell EMC Storage vApp. Presented by Kevin Vaillancourt, Sr. Principal Engineering Technologist, Dell Technologies. Recorded on August 2, 2021 as part of Tech Field Day Presents Dell Technologies HCI & Storage: Cutting Edge Infrastructure to Drive Your Business....

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Cloud Computing: Accelerating Digital Transformation Journeys of Government & IT

video | August 4, 2021

Cloud technology is radically altering the business landscape and nation’s governance, laying the foundation for enhanced accessibility, agility, scalability, and cost efficiency. India’s public cloud services market, comprising of Infrastructure-as-a-Service (IaaS), Platform-as-a-Service (PaaS) solutions, and Software-as-a-Service (SaaS), is gaining momentum, fuelling digital innovation across varied industry verticals. Further, as one of the driving forces behind the success of Digital India, cloud is ensuring that people living in rural areas also get the benefit of government schemes and are digitally empowered to lead a better Quality of Life....

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Hybrid Cloud Computing with the Red Hat enterprise open source portfolio

video | June 9, 2021

Learn how you can get hybrid cloud computing right by leveraging a proven portfolio of enterprise open source solutions to build and manage your hybrid or multicloud infrastructure. A hybrid cloud delivers a consistent platform across bare metal, virtual, private, and public cloud environments. This unlocks a set of capabilities essential in today’s world, including speed, agility, and portability....

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Spotlight

Bluelock

Bluelock provides Disaster Recovery-as-a-Service for complex environments and sensitive data to help companies mitigate risk with confidence. Bluelock is the provider enterprise organizations turn to for highly resilient cloud services because of its ability to support unique requirements. Its exclusive program, Bluelock Recovery Assurance™ gives clients complete confidence their disaster recovery solution will be uncompromisingly secure, expertly tailored, thoroughly supported and comprehensively tested. Bluelock excels at delivering insight to IT and business leaders through its tools, processes and people to help clients make better business decisions. Bluelock is a US-based company with Tier 3 and Tier 4 datacenter facilities in geographically separated, redundant locations and is SSAE 16 Type II SOC 2 certified.

Events