Why AppDirect Is the Leading Cloud Service Company

Executives from Deutsche Telekom and PGi discuss why they chose to work with AppDirect.

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Anywhere365

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues.

OTHER VIDEOS

2023 Thales Cloud Security Study

video | June 22, 2023

If there’s a dominant theme that the data from the 2023 Thales Global Cloud Security Study conveys, it’s that the world has become cloud-first and multicloud and that it’s more complex to secure the cloud. The latest edition of the survey of nearly 3,000 respondents in 18 countries explores challenges of security in cloud environments that have become a critical element in modern, digital infrastructure and services. While there has been improvement in the overall cloud security posture from the previous year, there is still work to be done to simplify and secure cloud operations, especially when it comes to addressing human error. Multicloud operations bring with them oper...

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Neverinstall - World's first AI cloud computer

video | August 9, 2023

Introducing world's first AI cloud computer designed to understand your computing needs and tasks. Access a powerful computer from your browser in an instant, with all your applications already downloaded and installed....

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What is Cloud-Init and How does it work?

video | August 7, 2023

Setting up new cloud instances can be very time-consuming, especially if you are dealing with a lot of configurations and software. With cloud-init, you’ll never have to worry about this ever again. Cloud-init is a software developed for cloud server instances that will set up the server automatically using the provided metadata. This metadata describes how your server should look like, e.g. which packages should be installed and commands that’ll be executed on init....

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Markel cuts operational costs with automation with Nutanix Cloud Manager

video | August 9, 2023

Nutanix helped Markel cut infrastructure delivery from two months to under hours by automating server builds and integrating with its existing IT tools. See how Nutanix delivered faster outcomes, which enabled Markel to create the ideal software-defined datacenter....

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Spotlight

Anywhere365

What if you could reduce a significant percentage of your unnecessary customer dialogues and gain 65% more productivity in your contact center? With Anywhere365 you can leverage your existing Microsoft investments to skyrocket your customer experience, streamline contact center operations and reduce your IT costs. Engage your customers effortlessly across any communications channels, from any device, location and any time. While AI voice bots and chat bots handle all routine requests, human agents work on more complex dialogues. The context of the dialogue always moves with the customer, ensuring first contact resolution of their issues.

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