IT Service Level Management Framework

June 1, 2018

Information Technology (IT), once seen as only for “software development,” has now found its way into all types of organizations. Businesses that fail to embrace IT and IT leaders who fail to be strategic partners to their business leaders will also fail to lead the business towards their competitive advantage. This is especially true when many business leaders see IT as a costly organizational unit that needs to be controlled. So, what does it really mean for an IT organization to be a strategic partner? Does providing solutions to a business problem alone make fulfil this role?

Spotlight

Marlabs Inc.

Marlabs helps drive digital agility for our clients. We deliver innovative business solutions using digital technologies such as cloud, mobile, analytics, Internet of Things, and social. With a dedicated team of over 2,100 associates, a network of delivery centers in USA, Canada, Mexico, and India, and strong partnerships with industry leaders, Marlabs offers a wide range of IT services across industries. Through our emphasis on quality driven by CMMi, PCMM, ISO 9001-2000, ISO 27001, and SSAE 16 Type II best practices and a customer- centric client engagement model, Marlabs has achieved a dependable track record of meeting high standards of excellence in every customer engagement.

OTHER WHITEPAPERS
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Why Multi-Cloud is Imperative to Any Modern Data Strategy

whitePaper | September 7, 2022

Today, organizations are increasingly seeking technologies that simplify the deployment of their application workloads in a multi-cloud design to get lower TCO, build best-of-breed solutions, and avoid vendor lock-in. Whether to optimize the costs of running and managing private cloud or to enable developer velocity to efficiently build the modern, intelligent applications of tomorrow, the benefits of multi-cloud offerings are an attractive proposition for enterprises.

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Multi-Cloud Whitepaper

whitePaper | February 23, 2023

Similar to IT technology, the development of the cloud is accompanied by digital transformation, and has experienced trials and explorations entering the era of comprehensive practices at the current stage. While enterprises are enjoying the agility and innovation provided by cloud services, there are a series of challenges and pain points that come with it. Most enterprises cannot simply abandon existing systems and build entirely new platforms on the cloud. They must consider the requirements and limitations of talent, technology, cost, compliance, security, environment, etc., before transforming and building IT systems with multi-cloud visioning to support the sustainable development of businesses.

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chain cloud technology

whitePaper | May 2, 2022

Chain is a cloud blockchain infrastructure solution that enables organizations to build better financial services from the ground up. Founded in 2014, Chain has raised over $40 million in funding from Kholsa Ventures, Pantera Capital, Capital One, Citigroup, Fiserv, Nasdaq, Orange, and Visa. Chain has previously partnered and worked to build blockchain networks for Visa, Nasdaq, State Street, Citibank, and more.

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VMware Aria Universal Suite and VMware vCloud Suite+ (Core Based)

whitePaper | June 15, 2023

VMware Aria Universal Suite™ is a hybrid cloud management suite built to accelerate cloud adoption by combining on-premises and software-as-a-service (SaaS) capabilities for automation, operations and log analytics into one license. It gives the flexibility to deploy on premises or as SaaS, interchangeably, without the need to repurchase, for a consistent management experience. The flexible licensing and delivery models enable organizations to move at their own pace, helping them to become more agile, scalable and efficient.

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Cloud-Native Ransomware – How attacks on availability leverage cloud services

whitePaper | December 13, 2022

Ransomware is a financially motivated crime with the goal of inhibiting business systems and obtaining a ransom payment. Historically, ransoming data residing in traditional on-premises enterprise workloads and government systems have resulted in ample financial gain for assailants using ransomware attacks.

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Building the Cloud Metro: Heavy Reading Survey Analysis

whitePaper | June 14, 2022

The acceleration and convergence of IT and communications innovations are unlocking new revenue opportunities for service providers. In 5G, the biggest differentiation will come from the introduction of standalone 5G cores and 5G Advanced capabilities, much of it aimed at enterprise use cases and much of it just beginning.

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Spotlight

Marlabs Inc.

Marlabs helps drive digital agility for our clients. We deliver innovative business solutions using digital technologies such as cloud, mobile, analytics, Internet of Things, and social. With a dedicated team of over 2,100 associates, a network of delivery centers in USA, Canada, Mexico, and India, and strong partnerships with industry leaders, Marlabs offers a wide range of IT services across industries. Through our emphasis on quality driven by CMMi, PCMM, ISO 9001-2000, ISO 27001, and SSAE 16 Type II best practices and a customer- centric client engagement model, Marlabs has achieved a dependable track record of meeting high standards of excellence in every customer engagement.

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