9 Reasons to Make the Move to a Cloud Contact Center

whitePaper | April 20, 2022

When you think Thin & Zero Client endpoints for virtual desktops, think 10ZiG – for VDI, DaaS & SaaS support, and anything Cloudbased. Founded in 2003 and originally under the name of BOSaNOVA through 2009, 10ZiG quickly became premier Thin & Zero Client Technology specialists, from hardware to software to service.

whitePaper | October 27, 2022

In many ways, the cloud1 is more secure than a traditional data center. Asset management, inventory, audit logging, two-factor access controls, connectivity redundancy and firewalls are built into the cloud provider platform. Servers are easier to patch and won’t become outdated within a few years; there aren’t any forgotten boxes sitting in a dark corner with a note reading, “DO NOT TURN OFF.” However, assets on the cloud continue to be compromised, just as those stored in traditional data centers.

whitePaper | February 26, 2020

A greater variety of end devices are moving to the Internet of Things (IoT), which is making it more versatile. One way to address the rising challenges associated with digitization at the service management level is Intel® Active Management Technology (Intel® AMT) for Remote PC Management.A power supply, an active network, and an Intel® AMT-capable chipset are the only requirements to use Intel® AMT features on end devices. Through a collection of REST-APIs, Intel® EMA makes it possible to manage end devices out of band,even if the operating system is down.

whitePaper | February 22, 2022

Adobe Experience Manager (AEM) is the industry-leading digital experience management solution for enterprises and midsize organizations. It provides a modern, scalable foundation to deliver compelling experiences that promote brand engagement, drive demand, and increase customer loyalty.

whitePaper | November 14, 2019

Automation Anywhere customers can now reap the full benefits and flexibility of running automation in a secure public cloud infrastructure with our new Enterprise Cloud solution. This provides a full suite of options to our Enterprise customers to run automation on premise and over the public cloud. The new Enterprise Cloud solution comprises an integrated Control Room and BOT creation service hosted on our Enterprise Cloud and the ability to deploy and run cloud-connected BOT Runner nodes on the customer’s infrastructure via a secure and encrypted channel. Our Enterprise Cloud solution provides the same functionality as the Enterprise Edition solution deployed by the customer on their infrastructure but is, instead, deployed and operated by the Automation Anywhere cloud operations team. This ensures that customers can rely on our cloud operations team to monitor and scale the supporting cloud infrastructure on demand. Customers can now benefit from multi-node, high availability infrastructure that powers SLA-driven performance and business continuity, even when there are dramatic swings in automation workloads.

whitePaper | February 25, 2020

IBM PowerVM Virtual Persistent Memory provides POWER9 servers with the ability to create persistent memory volumes based on conventional DRAM memory modules without investing in additional hardware. This enables applications, such as SAP HANA, to preserve in-memory content across virtual partition reboots and avoid time consuming reloads.