Citrix Cloud

November 26, 2019

The request must identify the Service(s), define the dates, times and durations of Unavailability, along
with supporting logs or records that corroborate the Unavailability, and identify the affected users
and their locations, as well any technical support requested or remediation implemented. Only one
service credit will be issued per Service, for the applicable number of months, with a maximum of a
single 10% service credit for all months of the extension. Customer must present the voucher upon
purchase of the extension.
If you purchase the extension through a reseller, you will receive a credit through the reseller. The
credit we apply for a direct purchase, or pass to your reseller for an indirect purchase, will be based
on the pro-rated, blended suggested retail price of the extension for the same number of units. Citrix
does not control resale pricing or resale credits. Credits do not include a right of offset on payments
due to Citrix or a reseller. Citrix will occasionally update these terms. When updates occur, Citrix will
also revise the publication date at the top of the Service Level Agreement. Any changes apply only to
your new Service purchases or Service extensions on or after the current publication date.

Spotlight

Emitac Mobile Solutions LLC (EMS)

EMS is a Dubai based multinational company established in 2006. Over the years, we have steadily grown to become one of the region’s leading enterprise mobility & cloud service provider with 20+ principal partners for Carriers, Enterprise and Resellers alike. Today, EMS operates across 65 countries across the Middle East, Africa, CIS, Eastern Europe and South East Asia with 100+ Carrier partnerships.

OTHER WHITEPAPERS
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HYBRID NETWORKS ANDCLOUD COMPUTING

whitePaper | May 23, 2022

Demand for cloud-based applications is growing in both the consumer and business spheres. Hybrid cloud computing combines private and public cloud resources. This model will radically change the design and management of corporate networks – as hybrid cloud computing also requires a hybrid network infrastructure.

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Cloud Privilege Broker 22.1 Security Whitepaper

whitePaper | September 15, 2022

There is complete end-to-end encryption from BeyondInsight with Cloud Privilege Broker through to the Cloud Platform Infrastructure. Cloud Privilege Broker services communicate with each other through distributed queues over TLS encryption.

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CLOUDERA DATA PLATFORM PUBLIC CLOUD SECURITY

whitePaper | April 8, 2022

The Cloudera Data Platform (CDP) Public Cloud is a Platform-as-a-Service (PaaS) offering with an architecture that is based on industry standard best practices, and ensures that our customers’ data and infrastructure is secure in the public cloud.

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GxP compliance in cloud infrastructure

whitePaper | August 31, 2022

In this era of digital transformation, where artificial intelligence, virtual and augmented reality have garnered attention, cloud computing is proving to be the enabler for these technologies. Pharmaceutical, medical devices and biotech companies are increasingly exploring digital solutions to improve their drug development processes, supply chain, research, manufacturing of medicines and devices etc.

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THINGS YOU DON'T HEAR ABOUT THE CLOUD A LOOK AT CLOUD COMPUTING IN 2020

whitePaper | April 15, 2020

It is not unusual that the Cloud is regarded as a major driving force of modern IT. After all, being used in thousands of business applications, it has changed the way companies operate completely. And it is gaining momentum. There are predictions that the term itself will become obsolete by 2025. Why? Because a world predominantly running on cloud computing is but a vision of a new everyday reality. In other words, we are looking towards a time when most systems are cloud-driven, making it redundant to state that this is so.

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Technical White Paper: Cloud Versus On Premises

whitePaper | October 20, 2022

All of our customers have the same desire: to succeed with Apple. But each measure of success is as unique as the organization itself, and as businesses grow and change it’s a good idea to reassess how your tools are working for your organization.

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Spotlight

Emitac Mobile Solutions LLC (EMS)

EMS is a Dubai based multinational company established in 2006. Over the years, we have steadily grown to become one of the region’s leading enterprise mobility & cloud service provider with 20+ principal partners for Carriers, Enterprise and Resellers alike. Today, EMS operates across 65 countries across the Middle East, Africa, CIS, Eastern Europe and South East Asia with 100+ Carrier partnerships.

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