Consume and Operate IT as a Service (ITaaS)

December 1, 2017

Hybrid IT is the operational model sought and used by most large businesses. For the on-premises portion, the difficulty is ensuring it can be deployed with the ease and financial model of the public cloud, yet retain traditional governance and control. This guide will focus on achieving item No. 3, with some reference to 1 and 2, which are already well established. The benefits to the business of ITaaS include the ability to quickly deploy projects, deliver higher value products, increase operational efficiencies, improve financial transparency and more directly associate cost to consumption. However, ITaaS is challenging since line of business managers want IT to operate like a public cloud vendor, while typical IT delivery models favor traditional project deployments. Consuming IT in premises means many of the things that customers expect from the public cloud - pay per use, elastic IT, simplified IT operations, with the added control that comes from operating from their data center or on the edge.

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