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. https://cloud.report/Resources/Whitepapers/259cda09-7fcf-4ff0-9cbd-9bfce048faea_georgia_tech_cdait_thought_leadership_working_group_white_paper_july_9_2018_final.pdf
whitepaper
DRIVING NEW MODES OF IOT-FACILITATED CITIZEN/USER ENGAGEMENT
This White Paper sets out to examine how the Internet of Things is markedly reshaping user engagement, defined here as a stakeholder’s response to some type of offering, such as, but not limited to, a product or a service. It starts with a brief overview of the Internet of Things (IoT) and explores IoT applications with an end-user focus. Through the framework of user engagement within a Smart City, i.e., citizen engagement, it investigates a range of potential IoT applications and challenges for five key Smart City use cases: municipal services management, utilities, public safety, transportation, and healthcare. DOWNLOAD