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. https://cloud.report/Resources/Whitepapers/e2e158d0-65a3-4c3e-8e54-22e2b57978a4_WestIDG_4pWP_122118.pdf
whitepaper
MOVING TO UNIFIED COMMUNICATIONS AS A SERVICE
But where do you start? Cloud computing can deliver benefits to any business unit, but many
companies choose to start their cloud journey with unified communications (UC), which can deliver
benefits across the organization, to every business unit. Not only is UC a good fit for the cloud due
to its scalability, elasticity, and flexibility, but also communications improvement is an ongoing goal
for many companies, whether it’s company-to-customer in the contact center, company-to-partner,
or employee-to-employee for internal collaboration.
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